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Contact Center
Call routing

Top Rated Contact Center Software with Call routing - Page 12

Last updated: October 2026

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Call Routing

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346 software options

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CommBox

(0)

Cloud-based contact center and customer service solution

CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

TelebuHub

(0)

IVR Technology Group

(0)

Tryvium

(0)

AI-led Experience Orchestration Platform

Tryvium is an Experience Orchestration platform that helps enterprises transform customer and employee experiences through intelligent AI agent orchestration.

MyCallCloud

(0)

360 cti

(0)

Coztel

(0)

Advanced cloud-based call center software

CozTel is a cloud based contact center software offering solutions for inbound, outbound and blended call centers, including oubound dialers, ACD, IVR, and more

SOGEDES.X

(0)

Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

IPTel

(0)

CommPeak Cloud PBX

(0)

Cloud-Based Phone System Fully Synced with the Way You Work

CloudPBX is a cloud-based phone system for high-volume business calling. Supporting global and distributed teams, CloudPBX integrates with your CRM and business apps, and provides real-time visibility into call quality, routing, and performance.

Call Center as a Service

(0)

Read more about Call Center as a Service

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ipSCAPE Connect

(0)

Cloud-based unified communications solution

ipSCAPE offers a cloud-based unified communications solution called ipSCAPE Connect, designed to enhance organizational efficiency and collaboration. Built on WebRTC technology, ipSCAPE Connect enables users to access powerful features such as voice calling, video calls, messaging, call routing, and more, all from a unified platform. With ipSCAPE Connect, businesses can improve productivity by integrating multiple communication channels and other business systems, ensuring interoperability.

OCM

(0)

Go4Clients

(0)

Platform for automating customer communication

Go4Clients is a digital communication platform that allows companies to automate their customer interactions.

3C Plus

(0)

Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

IVRy

(0)

AI-powered customer relationship management (CRM) software

IVRy is an AI-powered customer relationship management (CRM) software that leverages expertise, automating repetitive tasks and enabling cross-platform integrations. The system supports bulk unstructured data processing, helping enterprises manage multiple stakeholders simultaneously by providing functions to process calls and enhance feedback collection across platforms. Integrate with apps such as Slack and LINE to optimise inbound and outbound calls.

Vocal IA

(0)

Cloud-based voice AI platform for customer service

Cloud-based AI voice and conversation platform for Swiss and European businesses, automating customer interactions with multilingual.

CenterMaster

(0)

CommandLink CCaaS

(0)

Contact center solution

The CommandLink contact center platform is fully integrated into a proprietary ITSM, enabling you to manage and monitor your contact center and technology stack across the globe.

Callizy

(0)

AI voice agents and VoIP built for Canadian businesses

Canadian cloud phone system with AI voice agents, call transcription, smart routing and a REST API. Live in under 5 minutes.

Omnis

(0)

Contact center solution for customer engagement

Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics.

cVortex

5.0

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

comdesk

(0)

comdesk is call center software to aid customer service

AI-powered Contact Center with smart call routing, real-time analytics & CRM integration for optimized business telephony.

storm

(0)

Telecmi

(0)

Business phone system

TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.