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Customer Communications Management
Page 9

Customer Communications Management Software with CRM (2026) - Page 9

Last updated: March 2026

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Features

Chat/Messaging(171)

Real-Time Notifications(113)

Mobile Access(99)

Alerts/Notifications(160)

Reporting/Analytics(171)

CRM

Integrated with

Salesforce Sales Cloud(26)

Shopify(67)

Instagram(44)

ActiveCampaign(18)

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Free(46)

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Mac(88)

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Android(106)

Linux(60)

Web-based(215)

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Windows(102)

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Small Business(205)

Non Profit(96)

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Public Administrations(82)

Freelancers(102)

Mid Size Business(190)

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216 software options

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Poli

(0)

Intelligent solution for customer service management

Polichat software is for the integrated management of customer service over multiple channels, such as online chat, WhatsApp, and Facebook. It allows companies to utilize an entire customer service team and contact the public through a communication platform linked to a single WhatsApp account.

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Qnvert

(0)

Cloud-based customer engagement solution

Qnvert omnichannel customer engagement platform is an advanced solution that helps businesses integrate and engage with customers across all touchpoints. This comprehensive platform offers features like marketing automation, sales analytics, and multi-channel communication tools to deliver an exceptional brand experience and improve customer satisfaction.

Read more about Qnvert

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Lokulus

(0)

Your AI workflow automation partner

Lokulus' AI-driven workflow automation platform delivers cost effective and personalised customer experiences. The workflows intelligently manage, prioritise and respond to endless customer queries. If it can’t be resolved through automation, it will escalate to the right person.

Read more about Lokulus

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Saysimple

(0)

Dynamic Customer Engagement Platform

We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

Read more about Saysimple

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3C Plus

(0)

Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

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Web1on1

(0)

Online platform with a WhatsApp messaging interface

Web1on1 messaging software lets businesses use one central phone number to communicate with WhatsApp contacts and members across various teams and departments. It enables organizations to connect with colleagues even when they're on leaves.

Read more about Web1on1

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EngageCX

(0)

Customer communications and document management software

MHC EngageCX is a customer communications management software that helps businesses connect with customers via email, SMS, and other communication channels. It enables employees to create documents such as sales quotes, invoices, collection letters, contracts, and product announcements in real-time.

Read more about EngageCX

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Sinch

(0)

Text, voice and data communication management software

Sinch is a communication management platform designed to help businesses in healthcare, retails, travel, customer care, financial services, and media industries engage with the target audience via video and voice. The application enables organizations to utilize messaging APIs to connect with customers via text messages, rich communication services, WhatsApp, Viber, and MMS.

Read more about Sinch

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DCDial

(0)

Contact center solution

DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

Read more about DCDial

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SmartInbox

(0)

All-in-one online conversation app for e-commerce businesses

SmartInbox is an online conversation app for e-commerce businesses that keeps all customer communication in one place. This easy-to-use, automated platform gives e-commerce stores a personalized inbox, enabling them to deliver timely responses for customer requests, status updates, and more.

Read more about SmartInbox

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Cloodot

(0)

One inbox for all your online customer interactions.

Cloodot is a customer interaction management suite to manage chats and reviews from multiple online channels in one inbox.

Manage chats and reviews from multiple Google my business listings, Facebook pages, WhatsApp numbers, Google business messages listings, Websites etc. in one easy to use inbox.

Read more about Cloodot

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ReFrame Engage

(0)

Conversational intelligence and customer engagement software

ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

Read more about ReFrame Engage

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Unecast

(0)

Get your messages across all engagement channels via Unecast

Unecast's comprehensive messaging suite connects your clients across their preferred messaging apps, ensuring a consistent brand experience.

Read more about Unecast

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Tchat N Sign

(0)

Your Tool for Efficient Financial Advisory

Targeted at financial advisors and MGAs seeking improved workflow, enhanced client communication, and regulatory compliance. Ideal for financial firms seeking a user-friendly digital solution.

Read more about Tchat N Sign

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SmartInbox

(0)

All-in-one online conversation app for e-commerce businesses

SmartInbox is an online conversation app for e-commerce businesses that keeps all customer communication in one place. This easy-to-use, automated platform gives e-commerce stores a personalized inbox, enabling them to deliver timely responses for customer requests, status updates, and more.

Read more about SmartInbox

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Ordaana

(0)

Streamlining service businesses with ease.

Ordaana is an all-in-one small business management software that aims to streamline operations for service-oriented businesses. It offers features like service orders, custom forms, team scheduling, SMS messaging, payments, and client portals. Ordaana seeks to simplify appointment scheduling, automate billing, and provide secure client portals for an enhanced service experience.

Read more about Ordaana

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