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Customer Engagement Software with API (2026) - Page 10

Last updated: April 2026

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484 software options

RingCentral Engage Digital logo

Unified management tool for customer service conversations

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RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees.

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Trengo logo

Automate repetitive work to unleash meaningful conversations

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Because customer Delight. Always. Wins.

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Ackroo logo

Customer loyalty management and gift-card distribution tool

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Ackroo is a customer loyalty software designed for businesses across several industry segments, such as retail, hospitality, petroleum, and automotive. It helps organizations manage gift cards, loyalty marketing, payments, and more on a centralized platform.

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iAdvize logo

Cloud-based AI sales associate for eCommerce businesses

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iAdvize Copilot™ is a customer engagement software and AI shopping assistant that helps retailers provide personalized e-commerce experiences, improve product discovery, and increase conversion rates.

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Merchant Centric logo

Social media management for businesses of all sizes

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Merchant Centric is a cloud-based platform that enables businesses to engage with their customers on social media, drive customer loyalty and sales through effective reputation management, and identify new revenue streams by leveraging competitors' advertising and listing data.

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CustomerGauge logo

Customer experience management platform for B2B companies

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CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place, a program can be up and running much faster than comparable in-house programs.

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eBanqo logo

Customer engagement platform with automation

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eBanqo is a customer engagement platform that helps businesses extend their services and offer support on social and messaging channels. It offers automated answers to FAQs, multichannel live chat and automation of workflows that enable customers to onboard, complete purchases or resolve issues from their preferred messaging application.

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StorifyMe logo

Build stunning stories for your website or your app.

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The most effective platform for distributing unique and interesting stories is StorifyMe.

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Moveo.AI logo

Power the Toughest Conversations

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Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents—enhancing efficiency, CX, and financial outcomes.

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CrowdPower logo

User engagement and customer data platform for SaaS.

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CrowdPower is a customer engagement platform for onboarding, feature announcements, usage alerts, review requests, and more.

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AppFollow logo

Understand and elevate your app’s reputation.

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AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy!

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King of App logo

App development & customer engagement platform for SMBs

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King of App is an app development & customer engagement platform with which SMBs can create customizable smartphone applications quickly & easily

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SimpleWorks logo

Cloud-based all-in-one marketing platform

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SimpleCRM enables omnichannel engagement with AI tools, sentiment analysis, social media listening, mobile access, customer segmentation, and automated workflows—delivering personalized, proactive, and data-driven customer experiences across every touchpoint.

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Batch logo

The 360° Customer Engagement Platform for CRM Teams

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The Next-Gen CRM platform: with Batch, communicate elegantly with your customers to strengthen their engagement and exceed your business goals. Batch is the next generation platform that offers support from experts who are passionate about CRM.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Answerbase logo

Meet your customers’ and company's information needs

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Answerbase’s knowledge management platform strengthens customer engagement, grows search traffic and increases conversions.

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Moxo logo

Streamline service orchestration processes for customers.

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Moxo drives customer engagement by enabling businesses to deliver high-touch service experiences through tailored workflows. Real-time collaboration and secure communication ensure meaningful interactions at every stage.

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VideoPeel logo

Video capturing platform for collecting customer testimonial

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VideoPeel is a cloud-based video capturing platform designed to help businesses across industries such as eCommerce, education, and healthcare collect video testimonials and messages from customers and share them across advertising channels.

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Engati logo

Digital Customer experience platform

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Engati is a cloud-based platform for chatbots and LiveChats without the need for programming knowledge. Bots built within can be published across Facebook Messenger, Skype, Viber, Slack, Kik, Telegram, and embedded in websites, and can be used for eCommerce, banking, media, health care, and more.

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easiware logo

No more claims, only conversations

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easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

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Staffino logo

Transform your customer experience with Staffino.

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With Staffino, businesses boost customer engagement through interactive feedback, personalised outreach, and real-time communication—either managed by you or AI-assisted—to ensure every customer feels heard, valued, and connected.

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Open Social logo

Community, member, and engagement management software

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Open Social helps organizations create, deploy, and manage online spaces to streamline communication, collaboration, and engagement operations. The white-labeling capabilities lets users personalize the platform with custom colors, images, taxonomies, header and footer menus, and other elements.

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Listrak logo

Customer engagement platform.

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Listrak is a marketing automation software that helps businesses personalize cross-channel interactions. Administrators can orchestrate and optimize email, SMS, push notifications, identity resolution, and more. The platform enables managers to handle data unification, identity resolution, personalization, and owned channel automation using a centralized dashboard.

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Clickatell logo

The Global Leader in Chat Commerce

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Give customers the self-service and transactional experiences they want in their favorite chat messaging channel without having to download another app, all while making your business more efficient and profitable. Be there for customers around the clock with Chat Flow today.

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Connect Space logo

Go beyond events with the right digital ecosystem

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Connect Space provides an integrated suite of tools for event planning and management, designed for state associations and corporate planning teams of all sizes. The application provides modules for opportunity management, event planning, analysis, on-site event operations management, and more.

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