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Customer Engagement
Page 13

Top Rated Customer Engagement Software with Customizable Fields in 2026 - Page 13

Last updated: April 2026

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Features

Reporting/Analytics(298)

Support Ticket Management(64)

Mobile Access(162)

Contact Management(172)

Email Management(211)

Customizable Fields

Integrated with

Microsoft Teams(32)

Microsoft 365(25)

Stripe(50)

Squarespace(16)

ActiveCampaign(37)

Pricing model

Free(79)

Open Source(8)

Free Trial(177)

One Time License(3)

Subscription(259)

Devices supported

Mac(125)

iPad(103)

Android(112)

Linux(81)

Web-based(316)

iPhone(115)

Windows(142)

Organization types

Small Business(296)

Non Profit(122)

Large Enterprises(291)

Public Administrations(108)

Freelancers(150)

Mid Size Business(295)

User rating

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316 software options

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Zigment

(0)

Customer engagement and lead nurturing solution

Zigment is an AI-based sales platform that hlps businesses convert prospects into qualified leads through automated and personalized conversations across digital channels. It helps businesses streamline communication and boost conversion rates through its AI-based sales engagement platform.

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Ordaana

(0)

Streamlining service businesses with ease.

Ordaana is an all-in-one small business management software that aims to streamline operations for service-oriented businesses. It offers features like service orders, custom forms, team scheduling, SMS messaging, payments, and client portals. Ordaana seeks to simplify appointment scheduling, automate billing, and provide secure client portals for an enhanced service experience.

Read more about Ordaana

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Veritouch

(0)

CRM software for improving client engagement

VeriTouch is a customer engagement CRM solution built on Microsoft Dynamics 365. It consolidates data from an organization's back-end systems and digital channels, providing a unified front-end with standardized processes to serve customers efficiently.

Read more about Veritouch

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MessageGears

(0)

Data activation and engagement

MessageGears is the data activation and engagement platform that helps enterprises harness their data by streamlining the tech stack.

Read more about MessageGears

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EngagePackage

(0)

Customer engagement software

EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

Read more about EngagePackage

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Lyriko

(0)

Cloud-based and on-premise platform for customer engagement.

Lyriko is a cloud-based and on-premise platform that helps pharmaceutical and life sciences organizations manage customer engagement via artificial intelligence (AI). By leveraging real-time CRM data and predictive analytics, Lyriko helps users orchestrate personalized content journeys across channels. The solution supports various commercial operations needs such as marketing and customer relationship management (CRM).

Read more about Lyriko

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SuccessBoard

(0)

Customer success tool for handling retention & satisfaction

SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.

Read more about SuccessBoard

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moveXM

(0)

Customer satisfaction is no coincidence.

moveXM is an all-in-one feedback management solution, powered by AI and designed for businesses aiming to enhance customer satisfaction. As a CX pioneer with over 28 years of experience, moveXM serves companies of all sizes, from small businesses to large DAX-listed enterprises.

Read more about moveXM

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Qnvert

(0)

Cloud-based customer engagement solution

Qnvert omnichannel customer engagement platform is an advanced solution that helps businesses integrate and engage with customers across all touchpoints. This comprehensive platform offers features like marketing automation, sales analytics, and multi-channel communication tools to deliver an exceptional brand experience and improve customer satisfaction.

Read more about Qnvert

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Dynosend

(0)

Customer experience automation platform

Dynosend helps businesses engage their customers with email marketing, marketing automation and contact CRM.
Send data-driven emails, sms, webhooks and slack messages in one place.

Read more about Dynosend

Users also considered

Antelope Systems

(0)

Customer relationship management (CRM) solution for brokers

Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

Read more about Antelope Systems

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Haber Chat

(0)

your go-to platform for managing WhatsApp communications.

Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

Read more about Haber Chat

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ITM Customer Portal

(0)

Cloud-based customer engagement platform for businesses

ITM Customer Portal is a B2B platform integrating with SAP Business and offering real-time customer interactions via web and mobile.

Read more about ITM Customer Portal

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OPINATOR

(0)

Customer experience (CX) management platform

OPINATOR is a customer experience (CX) management solution designed to help businesses deliver exceptional and personalized experiences. The platform offers a suite of innovative features that enable organizations to boost customer engagement, reduce effort, and drive value at every touchpoint.

Read more about OPINATOR

Users also considered

Active Content

(0)

Personalization and customer re-engagement solution

Active Content is Algonomy's solution for re-engaging shoppers with dynamic, personalized content. It integrates data from multiple sources, enabling marketers to craft visually compelling marketing campaigns personalized at the moment of engagement.

Read more about Active Content

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INFOMAN eCRM

(0)

Cloud-based customer service and management software

INFOMAN eCRM is designed to help users achieve their business goals by providing a comprehensive set of tools for sales, marketing, and customer service departments.

Read more about INFOMAN eCRM

Users also considered

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