getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Engagement Software with Customizable Fields in 2026 - Page 12

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

316 software options

Userwell logo
(0)

User Feedback Management Software

learn more
Userwell is a Product Feedback Management Software. It helps you to collect, analyze, prioritize and implement customer feedback.

Read more about Userwell

Users also considered
Qmatic logo
(0)

Customer journey management solution for enterprise clients

learn more
The customer’s journey begins long before they arrive at your premises. Make sure to keep visitors informed with digital signage, Messaging Services, and more. Gather Customer Journey Management data to evolve your business.

Read more about Qmatic

Users also considered
eGain Suite logo
(0)

Cloud platform provider for customer engagement automation

learn more
eGain knowledge-powered customer engagement software automates digital-first, omnichannel experiences for global brands. Infused with AI and analytics, eGain’s top-rated cloud platform enables effortless customer journeys with virtual assistance, customer self-service, and modern agent tools.

Read more about eGain Suite

Users also considered
Mobile Marketing Cloud logo
(0)

For data-driven, omnichannel and personalized marketing.

learn more
Mobile Marketing Cloud is an all-in-one software solution empowering marketers to create superior customer journeys that increase engagement and conversion. It includes a Customer Data Platform with smart segments, omnichannel campaigns, mobile landing pages, automated multi-step workflows, & more.

Read more about Mobile Marketing Cloud

Users also considered
ReFrame Engage logo
(0)

Conversational intelligence and customer engagement software

learn more
ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

Read more about ReFrame Engage

Users also considered
FORTVISION logo
(0)

Manage Personalized Journeys for Every User.

learn more
FORTVISION is a one-stop-shop marketing automation and website personalization software designed to improve all your sales and marketing conversions using internal & external data sources, including external CRM software.

Read more about FORTVISION

Users also considered
CallVU logo
(0)

Digital call experience platform for call centers

learn more
CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

Read more about CallVU

Users also considered
BNA logo
(0)

The most effective customer engagement tool.

learn more
The most effective customer engagement tool to help you enhance your customer satisfaction and increase your sales. Key features include 360º customer view, campaign management, automated suggestions for cross- and upselling, AI-based modules to increase sales opportunities, etc.

Read more about BNA

Users also considered
Odore logo
(0)

Design and deliver exceptional product campaigns

learn more
Odore is a customer engagement platform that helps brands build personalised experiences and journeys for their customers across multiple channels.

Read more about Odore

Users also considered
KNVEY logo
(0)

"Be Easier to Do Business With"

learn more
KNVEY is the all-in-one digital experience platform that integrates DAM, CMS, PIM, AI, and smart forms for easy website and app management. Be easier to do business with for your customers, employees, partners, suppliers, and dealers!

Read more about KNVEY

Users also considered
Breezio logo
(0)

Community and Collaboration Platform for Associations

learn more
Breezio is a community management platform that enables users to connect with community members via a unified portal. The platform can be fully customized to fit the needs of any business or organization.

Read more about Breezio

Users also considered
KARTE logo
(0)

Customer experience tool for the real estate & other sectors

learn more
KARTE is a lead nurturing software designed to help businesses collect, manage, and activate customer data. The platform enables managers to track contacts across various business tools and organize them into custom-designed engagement campaigns.

Read more about KARTE

Users also considered
Bryj logo
(0)

Your end-to-end mobile app and AI marketing solution.

learn more
The Bryj platform powers mobile apps with a single source, full-lifecycle solution that links enterprise systems seamlessly, offers sophisticated analytics and Al, smart UX marketing tools, app studio configurator, and a world-class user experience.

Read more about Bryj

Users also considered
CXInfinity logo
(0)

Customer engagement platform for customer service

learn more
NovelVox CXInfinity readily integrates with Genesys, Cisco, Avaya, Five9, Dialpad, Webex, Zoom, Nice, and Amazon Connect contact centers.

Read more about CXInfinity

Users also considered
Techtouch logo
(0)

Master your system with TechTouch

learn more
Tech Touch is a digital experience tool businesses use to add web operation guides to any system. The goal is to reduce the time it takes for businesses to understand and implement new systems and create a less intimidating technological environment for users.

Read more about Techtouch

Users also considered
Unyfy logo
(0)

Web3 creation platform

learn more
Unyfy is a web3 creation platform for creators and fans that allows users to create and grow their communities.

Read more about Unyfy

Users also considered
Softbrik logo
(0)

Engage Customers with Voice Surveys & Forms!

learn more
SoftBrik helps companies run and manage surveys & capture the feedback from their key stakeholders, customers, and employees via voice recordings.

Read more about Softbrik

Users also considered
EVERLEAD logo
(0)

EVERLEAD - Sales Enablement Software

learn more
EVERLEAD is comprehensive sales enablement software tailored for businesses of all sizes. With easy-to-use features like lead management tools, email marketing, and sales automation workflows, EVERLEAD helps grow your business.

Read more about EVERLEAD

Users also considered
Unison Ace logo
(0)

Cloud-based customer engagement and management tool

learn more
Unison Ace is an AI-powered CRM/CXM platform that allows users to handle customer engagement, lead management, omnichannel integration, advanced analytics, streamlined workflows, and delivering personalized experiences. Elevate customer interactions, and drive success in the dynamic marketplace with AI.

Read more about Unison Ace

Users also considered
ClearFeed logo
(0)

Conversational Support Platform for Slack-first Teams.

learn more
ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

Read more about ClearFeed

Users also considered
Maslo logo
(0)

Sales gamification platform

learn more
Maslo is a SaaS platform that boosts sales and loyalty with gamified challenges, digital rewards, and real-time insights.

Read more about Maslo

Users also considered
EngagePackage logo
(0)

Customer engagement software

learn more
EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

Read more about EngagePackage

Users also considered
Metacommerce logo
(0)

Modern consumer engagement and loyalty technology.

learn more
Metacommerce is a customer engagement and loyalty platform that helps brands identify, engage, and reward loyal consumers and audiences in a post-cookie landscape.

Read more about Metacommerce

Users also considered
Forward logo
(0)

Drive your deals forward. Effortlessly.

learn more
Say goodbye to chaotic B2B deals. Create sales proposals, engage buyers, get the deal done and onboard clients. All in one place.

Read more about Forward

Users also considered
Visit Widget logo
(0)

Visitor experience management platform

learn more
Visit Widget is a platform that empowers destination marketing organizations (DMOs), convention and visitor bureaus (CVBs), parks and recreation departments, and resorts to deliver visitor experiences.

Read more about Visit Widget

Users also considered