getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Engagement Software with Customizable Fields in 2026 - Page 8

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

316 software options

easiware logo

No more claims, only conversations

learn more
easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

Read more about easiware

Users also considered
Staffino logo

Transform your customer experience with Staffino.

learn more
With Staffino, businesses boost customer engagement through interactive feedback, personalised outreach, and real-time communication—either managed by you or AI-assisted—to ensure every customer feels heard, valued, and connected.

Read more about Staffino

Users also considered
WorkHub Tasks logo

All sort of organizations from small to enterprise-level

learn more
WorkHub Tasks is a smart task management tool that uses AI to help your entire organization to stay organized.

Read more about WorkHub Tasks

Users also considered
Open Social logo

Community, member, and engagement management software

learn more
Open Social helps organizations create, deploy, and manage online spaces to streamline communication, collaboration, and engagement operations. The white-labeling capabilities lets users personalize the platform with custom colors, images, taxonomies, header and footer menus, and other elements.

Read more about Open Social

Users also considered
Listrak logo

Customer engagement platform.

learn more
Listrak is a marketing automation software that helps businesses personalize cross-channel interactions. Administrators can orchestrate and optimize email, SMS, push notifications, identity resolution, and more. The platform enables managers to handle data unification, identity resolution, personalization, and owned channel automation using a centralized dashboard.

Read more about Listrak

Users also considered
Connect Space logo

Go beyond events with the right digital ecosystem

learn more
Connect Space provides an integrated suite of tools for event planning and management, designed for state associations and corporate planning teams of all sizes. The application provides modules for opportunity management, event planning, analysis, on-site event operations management, and more.

Read more about Connect Space

Users also considered
Cohere logo

Automation for fast-growing customer service teams

learn more
Delight customers faster with AI-powered support. Cohere aims to automate every support interaction across an organization by using AI to understand, curate, and surface knowledge for both customers and internal teams.

Read more about Cohere

Users also considered
Apteco FastStats logo

Data analysis platform

learn more
Apteco FastStats is data analysis software that enables users to organize and understand their customer data to deliver high performing marketing campaigns. It allows users to explore their data in greater detail than ever before through analysis and visualization tools. FastStats also provides the ability to create customer segments directly from charts and visualizations to improve engagement.

Read more about Apteco FastStats

Users also considered
Agendize logo

Agendize Appointment Scheduling

learn more
Book More Customers & Save Time Managing Them!

Read more about Agendize

Users also considered
Manuscry logo

Send handwritten cards to your clients

learn more
Create handwritten card campaigns and boost your customer acquisition and loyalty actions with an emotional touch.

Read more about Manuscry

Users also considered
Alida logo

Customer experience and survey management software

learn more
Alida’s total experience management platform was built with Community at its core to help companies gain access to the right customers, at the right time to fuel faster and more reliable insights that drive successful business outcomes.

Read more about Alida

Users also considered
Dyrect logo

Convert Marketplace Buyers into your Loyal Repeat Customers

learn more
Convert unknown marketplace buyers into loyal repeat customers using first-party data.

Read more about Dyrect

Users also considered
Cronberry logo

Marketing automation and lead management software

learn more
Cronberry is a cloud-based marketing automation software devised to help businesses in travel, healthcare, education, real estate, insurance, banking, and other industries manage teams, marketing activities, performance evaluation, and more. The platform lets organizations send personalized messages and emails to promote products, services or offers across multiple channels via a unified portal.

Read more about Cronberry

Users also considered
Salesdrive logo

Advanced sales enablement platform for commercial B2B teams

learn more
Salesdrive provides teams with an unfair competitive advantage by offering engaging presentations, compelling business cases and even AR or XR experiences. Linked to your CRM data, it helps to increase efficiency throughout the sales cycle.

Read more about Salesdrive

Users also considered
BQUADRO logo

B2B Collaboration platform

learn more
BQUADRO is a cloud-based B2B collaboration platform that helps digitize business operations and maximizes engagement of the entire network.

Read more about BQUADRO

Users also considered
Brandwise logo

Product Authentication & Consumer Data

learn more
Brandwise is an enterprise-grade digitization application for brands to authenticate products and engage with consumers. It is powered by blockchain.

Read more about Brandwise

Users also considered
Intouch Insight CX Platform logo

Get a 360 view of your customer experiences.

learn more
The Intouch Insight CX Platform is designed to get you the most out of your mystery shopping and operational audit programs while driving actionable insights from all customer touchpoints.

Read more about Intouch Insight CX Platform

Users also considered
INO CX logo

All-in-One Business Communication Solution

learn more
INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

Read more about INO CX

Users also considered
Crowdtech logo

Market research solution for organizations

learn more
Crowdtech is a cloud-based market research suite designed to help organizations collect customer insights through surveys, polls, diary studies, bulletin boards, and chats. Key features include community setup, remote access, email templates, questionnaires, and survey creation and execution.

Read more about Crowdtech

Users also considered
inconnect logo

Make Contact. Do Business.

learn more
inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

Read more about inconnect

Users also considered
ServiceGuru Kiosk logo

Kiosk solution for customer service feedback collection

learn more
ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity.

Read more about ServiceGuru Kiosk

Users also considered
Apex Loyalty logo

Channel & employee loyalty management

learn more
Apex Loyalty is a loyalty marketing & incentive automation tool designed to help businesses engage & communicate with channel partners to drive brand advocacy

Read more about Apex Loyalty

Users also considered
Emarsys logo

Customer experience and marketing automation platform

learn more
Emarsys is a marketing automation software designed to help businesses of all sizes streamline customer engagement, campaign management, and data collection operations via a unified platform.

Read more about Emarsys

Users also considered
Merren logo

Customer engagement and survey platform

learn more
Merren catches the valued customers at a pivotal moment through an easy-to-use platform that they use every day to capture their feedback. Know their preferences and intent and understand their priorities and behavior to transform your business initiatives.

Read more about Merren

Users also considered
QZZR logo

Create embeddable and shareable quizzes

learn more
Qzzr is a quiz creation tool which enables marketers, companies, publishers, and agencies to create custom embeddable quizzes for lead generation and engagement

Read more about QZZR

Users also considered