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Customer Engagement Software with Surveys & Feedback (2026) - Page 12

Last updated: April 2026

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314 software options

FoxMetrics logo

Marketing metric tools for optimizing eCommerce experiences

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FoxMetrics is an eCommerce marketing product suite spanning shopping cart recovery, customer personalization, surveying and analytics for boosting conversions

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Peepi logo

Customer engagement platform for businesses

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Construa ações que fortaleçam o relacionamento entre a marca e seus clientes, como compartilhamento de conteúdo, formulários e informações exclusivas para a comunidade. Também recompense os clientes pela realização das ações.

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ClearlyRated logo

Fuel your growth with client service excellence.

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ClearlyRated helps professional service firms measure, analyze, and operationalize client experience data to drive growth.

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CallVU logo

Digital call experience platform for call centers

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CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

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binds.co logo

White-labeled survey tool to measure customer satisfaction

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binds.co is a tool that helps businesses collect and measure customers' satisfaction rates and experiences in real-time using customizable online surveys shared across multiple channels, such as text messages, emails, widgets, and service kiosks.

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telbee logo

Cloud-based voice messaging platform

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telbee adds voice messaging to websites, social media, podcasts, email and more to build human relationships with your customers - save time, reduce frustration, and gain sales, understanding and fans

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Jix logo

Basics of AI - Conversational Learning with Chatbot Kim

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Chatbot Kim gets your staff ready for AI Basics within 30 minutes! Available via cloud, on-premise, SCORM, browser or iFrame.

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Zigment logo

Customer engagement and lead nurturing solution

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Zigment is an AI-based sales platform that hlps businesses convert prospects into qualified leads through automated and personalized conversations across digital channels. It helps businesses streamline communication and boost conversion rates through its AI-based sales engagement platform.

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Time is Ltd. logo

Cloud-based sales performance management platform

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Time is Ltd. is a cloud-based sales management software that helps businesses track team performance, view cross-company collaboration details, and create org charts on a unified platform.

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Manhattan Active Omni logo

Omnichannel Retail Software

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Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home, pick up in-store and single day deliveries. Additionally, with the RFID scanning capabilities, staff members can automatically update and track inventory locations.

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urLive logo

Personalize customer engagement with live video calls

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Customer-initiated video calls to your team open new channels of engagement. A single click instantly starts a private, secure video call with your designated team. The cloud service automatically routes customers to team skills and availability. Includes collaborative tools, scheduling, and more.

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BNA logo

The most effective customer engagement tool.

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The most effective customer engagement tool to help you enhance your customer satisfaction and increase your sales. Key features include 360º customer view, campaign management, automated suggestions for cross- and upselling, AI-based modules to increase sales opportunities, etc.

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eGain Suite logo

Cloud platform provider for customer engagement automation

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eGain knowledge-powered customer engagement software automates digital-first, omnichannel experiences for global brands. Infused with AI and analytics, eGain’s top-rated cloud platform enables effortless customer journeys with virtual assistance, customer self-service, and modern agent tools.

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Breezio logo

Community and Collaboration Platform for Associations

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Breezio is a community management platform that enables users to connect with community members via a unified portal. The platform can be fully customized to fit the needs of any business or organization.

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ClearFeed logo

Conversational Support Platform for Slack-first Teams.

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ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

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Ownchat logo

Connect, Automate, Succeed

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OwnChat is a conversational marketing platform that helps streamline customer communication on WhatsApp. The platform helps automate messaging, showcase products, and collaborate seamlessly.

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Maslo logo

Sales gamification platform

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Maslo is a SaaS platform that boosts sales and loyalty with gamified challenges, digital rewards, and real-time insights.

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KARTE logo

Customer experience tool for the real estate & other sectors

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KARTE is a lead nurturing software designed to help businesses collect, manage, and activate customer data. The platform enables managers to track contacts across various business tools and organize them into custom-designed engagement campaigns.

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Cloud4Wi logo

Guest Wi-Fi management software for retail businesses

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Splash is a guest Wi-Fi software designed to help businesses in the restaurant, transportation, and retail sectors capture and visualize real-time behavioral data based on different locations. The platform allows administrators to configure consent policies to process collected data in accordance with privacy regulations.

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Userwell logo

User Feedback Management Software

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Userwell is a Product Feedback Management Software. It helps you to collect, analyze, prioritize and implement customer feedback.

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Qmatic logo

Customer journey management solution for enterprise clients

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The customer’s journey begins long before they arrive at your premises. Make sure to keep visitors informed with digital signage, Messaging Services, and more. Gather Customer Journey Management data to evolve your business.

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EngagePackage logo

Customer engagement software

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EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

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etrack1 logo

For customer centres with passionate customer service manage

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etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

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Lyriko logo

Cloud-based and on-premise platform for customer engagement.

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Lyriko is a cloud-based and on-premise platform that helps pharmaceutical and life sciences organizations manage customer engagement via artificial intelligence (AI). By leveraging real-time CRM data and predictive analytics, Lyriko helps users orchestrate personalized content journeys across channels. The solution supports various commercial operations needs such as marketing and customer relationship management (CRM).

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INFOMAN eCRM logo

Cloud-based customer service and management software

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INFOMAN eCRM is designed to help users achieve their business goals by providing a comprehensive set of tools for sales, marketing, and customer service departments.

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