getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Engagement Software with Surveys feedback - Page 13

Last updated: June 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

318 software options

urLive logo
(0)

Personalize customer engagement with live video calls

learn more
Customer-initiated video calls to your team open new channels of engagement. A single click instantly starts a private, secure video call with your designated team. The cloud service automatically routes customers to team skills and availability. Includes collaborative tools, scheduling, and more.

Read more about urLive

Users also considered
moveXM logo
(0)

Customer satisfaction is no coincidence.

learn more
moveXM is an all-in-one feedback management solution, powered by AI and designed for businesses aiming to enhance customer satisfaction. As a CX pioneer with over 28 years of experience, moveXM serves companies of all sizes, from small businesses to large DAX-listed enterprises.

Read more about moveXM

Users also considered
Proem Sports logo
(0)

Fan data platform for sports engagement analytics

learn more
Proem Sports is a fan data platform that consolidates information from multiple touchpoints for sports organizations and live events. The platform offers unified fan profiles, season-aware intelligence, and segmentation tools that allow organizations to analyze fan journeys, track engagement patterns, and measure lifetime value across multiple seasons. It integrates with existing ticketing systems and merchandise databases while maintaining compliance with privacy regulations.

Read more about Proem Sports

Users also considered
Softbrik logo
(0)

Engage Customers with Voice Surveys & Forms!

learn more
SoftBrik helps companies run and manage surveys & capture the feedback from their key stakeholders, customers, and employees via voice recordings.

Read more about Softbrik

Users also considered
Qmatic logo
(0)

Customer journey management solution for enterprise clients

learn more
The customer’s journey begins long before they arrive at your premises. Make sure to keep visitors informed with digital signage, Messaging Services, and more. Gather Customer Journey Management data to evolve your business.

Read more about Qmatic

Users also considered
Manhattan Active Omni logo
(0)

Omnichannel Retail Software

learn more
Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home, pick up in-store and single day deliveries. Additionally, with the RFID scanning capabilities, staff members can automatically update and track inventory locations.

Read more about Manhattan Active Omni

Users also considered
eGain Suite logo
(0)

Cloud platform provider for customer engagement automation

learn more
eGain knowledge-powered customer engagement software automates digital-first, omnichannel experiences for global brands. Infused with AI and analytics, eGain’s top-rated cloud platform enables effortless customer journeys with virtual assistance, customer self-service, and modern agent tools.

Read more about eGain Suite

Users also considered
CrowdTwist logo
(0)

Customer loyalty & engagement marketing tool

learn more
CrowdTwist is a cloud-based customer loyalty platform and engagement marketing solution for businesses of all sizes, which aims to drive engagement and loyalty by providing users with the tools to create personalized, omnichannel experiences using predictive analytics and visitor data

Read more about CrowdTwist

Users also considered
Tractivity logo
(0)

Stakeholder management and engagement platform

learn more
Tractivity is stakeholder management software centralizing stakeholder data, engagement history, issues, and actions. It offers stakeholder mapping, AI dashboards, survey tools, and 150+ pre-built reports for tracking relationships and sentiment. Features include GDPR compliance, role-based access, and support for healthcare, government, energy, transport, and nonprofit sectors.

Read more about Tractivity

Users also considered
ClearFeed logo
(0)

Conversational Support Platform for Slack-first Teams.

learn more
ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

Read more about ClearFeed

Users also considered
FORTVISION logo
(0)

Manage Personalized Journeys for Every User.

learn more
FORTVISION is a one-stop-shop marketing automation and website personalization software designed to improve all your sales and marketing conversions using internal & external data sources, including external CRM software.

Read more about FORTVISION

Users also considered
INFOMAN eCRM logo
(0)

Cloud-based customer service and management software

learn more
INFOMAN eCRM is designed to help users achieve their business goals by providing a comprehensive set of tools for sales, marketing, and customer service departments.

Read more about INFOMAN eCRM

Users also considered
Chat360 logo
(0)

Cloud-based conversational AI chatbot for businesses.

learn more
Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

Read more about Chat360

Users also considered
Mobile Marketing Cloud logo
(0)

For data-driven, omnichannel and personalized marketing.

learn more
Mobile Marketing Cloud is an all-in-one software solution empowering marketers to create superior customer journeys that increase engagement and conversion. It includes a Customer Data Platform with smart segments, omnichannel campaigns, mobile landing pages, automated multi-step workflows, & more.

Read more about Mobile Marketing Cloud

Users also considered
SuccessBoard logo
(0)

Customer success tool for handling retention & satisfaction

learn more
SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.

Read more about SuccessBoard

Users also considered
Lyriko logo
(0)

Cloud-based and on-premise platform for customer engagement.

learn more
Lyriko is a cloud-based and on-premise platform that helps pharmaceutical and life sciences organizations manage customer engagement via artificial intelligence (AI). By leveraging real-time CRM data and predictive analytics, Lyriko helps users orchestrate personalized content journeys across channels. The solution supports various commercial operations needs such as marketing and customer relationship management (CRM).

Read more about Lyriko

Users also considered
etrack1 logo
(0)

For customer centres with passionate customer service manage

learn more
etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Read more about etrack1

Users also considered
Techtouch logo
(0)

Master your system with TechTouch

learn more
Tech Touch is a digital experience tool businesses use to add web operation guides to any system. The goal is to reduce the time it takes for businesses to understand and implement new systems and create a less intimidating technological environment for users.

Read more about Techtouch

Users also considered