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Customer Engagement
Page 23

Customer Engagement Software for Small Business (2026) - Page 23

Last updated: March 2026

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Features

Reporting/Analytics(523)

Support Ticket Management(101)

Mobile Access(217)

Contact Management(240)

Email Management(278)

Integrated with

Microsoft Teams(46)

Microsoft 365(31)

Stripe(67)

Squarespace(24)

ActiveCampaign(42)

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Free(168)

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Devices supported

Mac(199)

iPad(178)

Android(193)

Linux(141)

Web-based(606)

iPhone(197)

Windows(233)

Organization types

Small Business

Non Profit(201)

Large Enterprises(529)

Public Administrations(170)

Freelancers(276)

Mid Size Business(565)

User rating

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606 software options

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Prodoc

(0)

Cloud-based healthcare customer relationship management tool

Prodoc is available for Small Business and offers the following support options: Email/Help Desk, Chat.

Read more about Prodoc

Users also considered

Time is Ltd.

(0)

Cloud-based sales performance management platform

Time is Ltd. is available for Small Business and offers the following support options: Chat, Email/Help Desk, 24/7 (Live rep), FAQs/Forum.

Read more about Time is Ltd.

Users also considered

Proto AICX Chat

(0)

CX automation for support teams

Proto AICX Chat is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Chat.

Read more about Proto AICX Chat

Users also considered

KARTE

(0)

Customer experience tool for the real estate & other sectors

KARTE is available for Small Business and offers the following support options: Email/Help Desk, Chat.

Read more about KARTE

Users also considered

Telecmi

(0)

Business phone system

Telecmi is available for Small Business and offers the following support options: 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, FAQs/Forum.

Read more about Telecmi

Users also considered

Unison Ace

(0)

Cloud-based customer engagement and management tool

Unison Ace is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support.

Read more about Unison Ace

Users also considered

INFOMAN eCRM

(0)

Cloud-based customer service and management software

INFOMAN eCRM is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support.

Read more about INFOMAN eCRM

Users also considered

Breezio

(0)

Community and Collaboration Platform for Associations

Breezio is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Chat.

Read more about Breezio

Users also considered

Pega Customer Decision Hub

(0)

Customer engagement system with customizable taxonomy rules

Pega Customer Decision Hub is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support.

Read more about Pega Customer Decision Hub

Users also considered

Bryj

(0)

Your end-to-end mobile app and AI marketing solution.

Bryj is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, 24/7 (Live rep), Phone Support, Chat, FAQs/Forum.

Read more about Bryj

Users also considered

Emplifi Service Cloud

(0)

End-to-end care and support for your customer

Emplifi Service Cloud is available for Small Business.

Read more about Emplifi Service Cloud

Users also considered

Reprise

(0)

Cloud-based demo tool for sales and marketing professionals.

Reprise is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about Reprise

Users also considered

Roundesk

(0)

Telecom and customer relationship software provider

Roundesk is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Roundesk

Users also considered

Atakian Engage

(0)

From Unboxed to Engaged!

Atakian Engage is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat.

Read more about Atakian Engage

Users also considered

Articence

(0)

Listen & act. AI insights, real-time, multi-channel.

Articence is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Articence

Users also considered

ClearFeed

(0)

Conversational Support Platform for Slack-first Teams.

ClearFeed is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base.

Read more about ClearFeed

Users also considered

Ownchat

(0)

Connect, Automate, Succeed

Ownchat is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat, Knowledge Base, FAQs/Forum.

Read more about Ownchat

Users also considered

Maslo

(0)

Sales gamification platform

Maslo is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat, 24/7 (Live rep).

Read more about Maslo

Users also considered

Lifetime Analytics

(0)

Leverage explainable AI to identify customer clusters

Lifetime Analytics is available for Small Business.

Read more about Lifetime Analytics

Users also considered

GMS

(0)

Greenlight Tomorrow.

GMS is available for Small Business and offers the following support options: Knowledge Base, Phone Support, 24/7 (Live rep).

Read more about GMS

Users also considered

Userlot

(0)

Customer Success Platform maximizing Net Revenue Retention

Userlot is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about Userlot

Users also considered

CXInfinity

(0)

Customer engagement platform for customer service

CXInfinity is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about CXInfinity

Users also considered

Unyfy

(0)

Web3 creation platform

Unyfy is available for Small Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk.

Read more about Unyfy

Users also considered

EngagePackage

(0)

Customer engagement software

EngagePackage is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about EngagePackage

Users also considered

etrack1

(0)

For customer centres with passionate customer service manage

etrack1 is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base.

Read more about etrack1

Users also considered

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