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Customer Engagement
Page 21

Customer Engagement Software for Small Business (2026) - Page 21

Last updated: March 2026

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Reporting/Analytics(523)

Support Ticket Management(101)

Mobile Access(217)

Contact Management(240)

Email Management(278)

Integrated with

Microsoft Teams(46)

Microsoft 365(31)

Stripe(67)

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ActiveCampaign(42)

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iPhone(197)

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Small Business

Non Profit(201)

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Freelancers(276)

Mid Size Business(565)

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FanCircles

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Mobile wallet loyalty platform with push notification

FanCircles is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

Read more about FanCircles

Users also considered

insmartbot

3.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Serve your customers on all channels with AI.

insmartbot is available for Small Business and offers the following support options: Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

Read more about insmartbot

Users also considered

Flooid

2.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

One unified commerce platform for retail industry

Flooid is available for Small Business.

Read more about Flooid

Users also considered

Mapp Marketing Cloud

3.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Data handled. Engagement automated. Marketers liberated.

Mapp Marketing Cloud is available for Small Business and offers the following support options: Phone Support, Knowledge Base, Email/Help Desk.

Read more about Mapp Marketing Cloud

Users also considered

Cheetah Digital

3.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Enterprise Multi-channel Campaign Management

Cheetah Digital is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, 24/7 (Live rep), Phone Support.

Read more about Cheetah Digital

Users also considered

SPLICE Dialog Suite

3.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Inspiring Customer Connections

SPLICE Dialog Suite is available for Small Business and offers the following support options: 24/7 (Live rep), Email/Help Desk, Phone Support.

Read more about SPLICE Dialog Suite

Users also considered

Marigold Grow

3.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Custom engagement and insights platform

Marigold Grow is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep).

Read more about Marigold Grow

Users also considered

SimpleFeedback

(0)

Cloud-based customer engagement application

SimpleFeedback is available for Small Business and offers the following support options: Chat.

Read more about SimpleFeedback

Users also considered

Akio.CX

(0)

Multi-channel customer relations management platform

Akio.CX is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Akio.CX

Users also considered

Cxense

(0)

Real-time analytics - Drive engagement and digital revenue

Cxense is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

Read more about Cxense

Users also considered

LevelUp

(0)

Mobile loyalty & payments

LevelUp is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum.

Read more about LevelUp

Users also considered

FoxMetrics

(0)

Marketing metric tools for optimizing eCommerce experiences

FoxMetrics is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk.

Read more about FoxMetrics

Users also considered

CrowdTwist

(0)

Customer loyalty & engagement marketing tool

CrowdTwist is available for Small Business and offers the following support options: Phone Support, Email/Help Desk.

Read more about CrowdTwist

Users also considered

Akio.CX

(0)

Multi-channel customer relations management platform

Akio.CX is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Akio.CX

Users also considered

Cxense

(0)

Real-time analytics - Drive engagement and digital revenue

Cxense is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

Read more about Cxense

Users also considered

LevelUp

(0)

Mobile loyalty & payments

LevelUp is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum.

Read more about LevelUp

Users also considered

MessageGears

(0)

Data activation and engagement

MessageGears is available for Small Business and offers the following support options: 24/7 (Live rep), Chat.

Read more about MessageGears

Users also considered

Laivly

(0)

Conversational AI platform for Contact Centers

Laivly is available for Small Business and offers the following support options: Knowledge Base, Phone Support, Chat, Email/Help Desk, FAQs/Forum.

Read more about Laivly

Users also considered

24x7 Customer

(0)

Cloud-based customer engagement platform.

24x7 Customer is available for Small Business and offers the following support options: Email/Help Desk, Phone Support.

Read more about 24x7 Customer

Users also considered

Lifetime Analytics

(0)

Leverage explainable AI to identify customer clusters

Lifetime Analytics is available for Small Business.

Read more about Lifetime Analytics

Users also considered

GMS

(0)

Greenlight Tomorrow.

GMS is available for Small Business and offers the following support options: Knowledge Base, Phone Support, 24/7 (Live rep).

Read more about GMS

Users also considered

Ordaana

(0)

Streamlining service businesses with ease.

Ordaana is available for Small Business.

Read more about Ordaana

Users also considered

Veritouch

(0)

CRM software for improving client engagement

Veritouch is available for Small Business and offers the following support options: Chat, Email/Help Desk.

Read more about Veritouch

Users also considered

Videate

(0)

Create How-To Videos at Ludicrous Speed!

Videate is available for Small Business.

Read more about Videate

Users also considered

Airdocs

(0)

Solve Your Customer Communication Problems With One Platform

Airdocs is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base.

Read more about Airdocs

Users also considered

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