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Top Rated Customer Engagement Software with Open source - Page 25

Last updated: September 2026

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633 software options

SimplyBoost logo
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AI-Powered Customer Engagement & Instagram Automation

SimplyBoost is an AI-powered customer engagement platform that helps businesses automate conversations, capture leads, and provide instant support across website chat, WhatsApp, Instagram, and Shopify from a single unified inbox.

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Tractivity logo
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Stakeholder management and engagement platform

Tractivity is stakeholder management software centralizing stakeholder data, engagement history, issues, and actions. It offers stakeholder mapping, AI dashboards, survey tools, and 150+ pre-built reports for tracking relationships and sentiment. Features include GDPR compliance, role-based access, and support for healthcare, government, energy, transport, and nonprofit sectors.

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Odore logo
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Design and deliver exceptional product campaigns

Odore is a customer engagement platform that helps brands build personalised experiences and journeys for their customers across multiple channels.

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ClearFeed logo
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Conversational Support Platform for Slack-first Teams.

ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

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Prodoc logo
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Cloud-based healthcare customer relationship management tool

Prodoc is a cloud-based software designed to connect data, teams, leads, and partners to deliver patient care through a unified platform. Users can streamline referrals, monitor conversion rates, and more.

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Exchange Solutions logo
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AI-driven customer loyalty & engagement platform

Exchange Solutions provides a cloud-based loyalty platform that uses artificial intelligence to personalize customer engagement and optimize promotional campaigns. The platform features real-time analytics, audience segmentation tools, and seamless integration capabilities with existing marketing technology systems. It serves enterprise and mid-market clients across multiple industries including retail, grocery, fuel and convenience, and business-to-business sectors.

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PAR Punchh logo
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Restaurant loyalty platform

Retaurant loyalty platform for restaurant brands, driving customer engagement, personalized marketing, and customized mobile app experiences.

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FORTVISION logo
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Manage Personalized Journeys for Every User.

FORTVISION is a one-stop-shop marketing automation and website personalization software designed to improve all your sales and marketing conversions using internal & external data sources, including external CRM software.

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Jwero One logo
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Omnichannel platform for jewellery businesses

Jwero One is an omnichannel software platform designed specifically for jewellery businesses to manage sales, marketing, and customer engagement operations. The solution provides a unified dashboard that integrates communication across multiple channels including WhatsApp, Facebook Messenger, Instagram, LinkedIn, and web chat. It features automated chatbots, CRM capabilities, interactive catalogs, and customized pricing tools that handle complex jewellery pricing models.

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Customer Lobby logo
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Cloud-based customer engagement software

Customer Lobby is a cloud-based customer engagement and marketing solution that helps businesses generate business from their existing customer base and prospect into new markets.

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INFOMAN eCRM logo
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Cloud-based customer service and management software

INFOMAN eCRM is designed to help users achieve their business goals by providing a comprehensive set of tools for sales, marketing, and customer service departments.

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Chat360 logo
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Cloud-based conversational AI chatbot for businesses.

Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

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Mobile Marketing Cloud logo
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For data-driven, omnichannel and personalized marketing.

Mobile Marketing Cloud is an all-in-one software solution empowering marketers to create superior customer journeys that increase engagement and conversion. It includes a Customer Data Platform with smart segments, omnichannel campaigns, mobile landing pages, automated multi-step workflows, & more.

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Visit Widget logo
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Visitor experience management platform

Visit Widget is a platform that empowers destination marketing organizations (DMOs), convention and visitor bureaus (CVBs), parks and recreation departments, and resorts to deliver visitor experiences.

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WeblyChat logo
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Cloud-based AI chatbot for small business websites

Cloud-based AI chatbot that trains on website content to answer visitor questions around the clock, with no coding required.

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SendSeven logo

One inbox for WhatsApp, SMS, email & every customer channel

SendSeven unifies WhatsApp, SMS, email, Instagram, Messenger, live chat, Telegram and browser push in one AI-powered messaging platform for marketing and customer service. Shared team inbox, no-code automation, campaigns and analytics. GDPR-compliant, made in Germany. From €49, with AI from €79.

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SuccessBoard logo
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Customer success tool for handling retention & satisfaction

SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.

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Fast Track logo
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Customer engagement platform for the iGaming industry

Fast Track is a customer engagement platform specifically designed for iGaming. It offers solutions that leverage multi-channel and automation capabilities. With its real-time data platform, CRM automation, and machine learning technology, Fast Track helps users redefine iGaming CRM success.

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Orvo logo
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Relationship intelligence for professionals and teams

Orvo helps professionals manage relationships, context, and follow-ups in one place. See who matters, prepare for conversations, and never lose track of important connections.

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Lyriko logo
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Cloud-based and on-premise platform for customer engagement.

Lyriko is a cloud-based and on-premise platform that helps pharmaceutical and life sciences organizations manage customer engagement via artificial intelligence (AI). By leveraging real-time CRM data and predictive analytics, Lyriko helps users orchestrate personalized content journeys across channels. The solution supports various commercial operations needs such as marketing and customer relationship management (CRM).

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ES Engage logo
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AI-driven customer loyalty & engagement platform

AI-powered e-commerce personalization delivering real-time, tailored offers to drive shopper engagement and conversion.

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Grahakly logo
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Turn customer conversations into business growth.

Grahakly helps businesses manage WhatsApp conversations, contacts, broadcasts, templates, team collaboration, and customer engagement from one centralized platform.

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Ordaana logo
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Streamlining service businesses with ease.

Ordaana is an all-in-one small business management software that aims to streamline operations for service-oriented businesses. It offers features like service orders, custom forms, team scheduling, SMS messaging, payments, and client portals. Ordaana seeks to simplify appointment scheduling, automate billing, and provide secure client portals for an enhanced service experience.

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Proto AICX Chat logo
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CX automation for support teams

Proto is a CX automation platform that enables organisations in emerging markets to automate customer service in over 100 local languages. Proto's natural language processing engine provides leading intent classification for languages such as Kinyarwanda and Twi, with an API for developers.

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Sinch SMS API logo
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SMS marketing platform for marketers.

Sinch SMS API is a cloud-based SMS marketing platform that utilizes APIs and SDKs to streamline SMS communication. The solution provides various functions such as direct connections to carriers, virtual number for testing, multi-language support, and call authentication tools. Sinch SMS API also helps manage regulatory compliance, ensure data security, and protect against SMS fraud. Key features include data dashboard, REST APIs, self-serve portal, campaign scheduling, reporting, and more.

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