CrowdTwist Pricing, Features, Reviews & Comparison of Alternatives


Customer loyalty & engagement marketing tool

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CrowdTwist overview

CrowdTwist is a cloud-based customer loyalty platform and engagement marketing solution for businesses of all sizes, which aims to drive engagement and loyalty by providing users with the tools to create personalized, omnichannel experiences using predictive analytics and visitor data. Designed to help brands enhance relationships with their customers and retain clients in the long-term, CrowdTwist allows users to create incentive programs using data gathered from behavior tracking.

Businesses can use the CrowdTwist platform to incentivize their customers in order to encourage loyalty and engagement, with tools for tracking and rewarding behavior. A range of different spend and engagement behavior types can be tracked, including reading a blog or article, making a purchase, writing a review, referring a friend, following the brand on social media, and more. The built-in predictive analytics automatically gather data on website visitors and convert this data to deliver personalized, targeted content with the aim of converting or retaining these visitors.

CrowdTwist uses a rewards system to retain and engage customers, and to help build deeper relationships with existing customers. Brands can create and deliver a benefits program to clients, and can segment their customers into groups based on demographic, behavior, purchase history, and other metrics, in order to deliver personalized benefits and rewards. CrowdTwist’s predictive algorithms can identify and create these audience segments based on historical and real-time data. Features such as gamification, points systems, personalized discounts, and more aim to encourage loyalty by targeting customers with rewards that are relevant to them and their purchase trends.


Pricing options
Value for money
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Business size



United States

Supported languages

CrowdTwist screenshot: View reports and analytics on customer data across touchpoints in order to deliver a personalized omnichannel experienceCrowdTwist | Animated Explainer Video by GisteoCrowdTwist screenshot: Manage rewards and deliver them to relevant customers based on their behavior and activityCrowdTwist screenshot: Offer customers rewards that are relevant to them based on data on their activity and interests

CrowdTwist reviews

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CrowdTwist pricing

Pricing options
View Pricing Plans

Contact CrowdTwist for pricing information.

CrowdTwist features

CRM Integration
Third Party Integration

API (310 other apps)
Activity Dashboard (182 other apps)
Activity Tracking (132 other apps)
Automatic Notifications (171 other apps)
Automatic Reminders (163 other apps)
Calendar Management (157 other apps)
Contact Database (113 other apps)
Custom Fields (130 other apps)
Customer Database (126 other apps)
Customizable Branding (156 other apps)
Customizable Reporting (135 other apps)
Customizable Templates (135 other apps)
Data Import/Export (151 other apps)
Electronic Payments (118 other apps)
Email Integration (156 other apps)
Mobile Integration (121 other apps)
Reporting & Statistics (181 other apps)
Social Media Integration (134 other apps)

Additional information for CrowdTwist

Key features of CrowdTwist

  • Interaction tracking
  • Segmentation
  • Analytics
  • Customer portal
  • Customer activity tracking
  • CRM
  • Membership management
  • Member portal
  • No-card loyalty system
  • Calendar/reminder system
  • Rewards management
  • Third party integration
  • Customer loyalty program
  • Predictive analytics
  • Customer experience management
  • CRM integration
  • Incentive programs
  • Data transformation
  • Behavior tracking
  • Engagement analytics
  • Event logs
  • Reward distribution
  • Gamification
  • Customer segmentation
  • Surveys & feedback
  • Campaign management
  • ROI analytics
  • Lifecycle management
  • Business intelligence
  • Contact history
  • Customer analysis
  • Chat
  • Self service portal
  • Customer activity reporting
View All Features


Utilize CrowdTwist’s loyalty tools to engage and retain existing customers. Incentivize clients for carrying out activities such as reading a blog post, writing a review, scanning a receipt, referring a friend, following on social media, and more.

Allow CrowdTwist to automatically capture and connect data across multiple touchpoints in order to better understand website visitors and provide a personalized omnichannel experience.

Benefit from CrowdTwist’s predictive analytics which leverage machine learning to create customer segments and deliver relevant, personalized experiences to customers.

Integrate with a range of third party platforms including social media sites such as Facebook, Twitter, and Instagram, as well as CRM systems, gift card and experience providers, and more.

Build profitable and active relationships with customers and deploy incentives to drive increases in high value behavior and spend, while simultaneously developing a proprietary data asset.