getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Experience Software with CRM (2026) - Page 5

Last updated: March 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

308 software options

GatherUp logo
Category Leaders

Software to gather, manage, and market customer reviews.

learn more
GatherUp is a cloud-based software designed to help organizations gather, manage, and market customer feedback, online reviews, and testimonials and connect with the target audience.

Read more about GatherUp

Users also considered
Sharpen logo

Happy Agents. Happy Customers.

learn more
Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive customer experience.

Read more about Sharpen

Users also considered
Heap logo

All-in-one solution for creating great digital experiences.

learn more
Heap is the only solution that shows you every action by every user on your product or site, then provides direction on the improvements that will most impact your business. With One-Click Session Replay & Autocapture, teams can quickly improve conversion, retention, and customer delight.

Read more about Heap

Users also considered
CallPage logo

Website button & pop-up widget for automated call backs

learn more
CallPage helps convert web-visitors into sales calls by providing immediate responses from company reps through a customizable button and widget

Read more about CallPage

Users also considered
Scorebuddy logo

All-in-One Quality Management Platform for Contact Centers

learn more
Scorebuddy - an All-in-One Contact Center Quality Management platform for scoring agents and analyzing customer interactions; flexible scorecards, rich dashboards, AI text analytics, Learning & Development solutions integrated in one platform; bundle or standalone solutions. 30 day free trial.

Read more about Scorebuddy

Users also considered
RAYNET CRM logo

The most easy-to-use CRM solution.

learn more
Simplify your CRM.

All contacts, deals, your calendar, your sales pipeline analysis –? all in one place.

Perfectly organized data that simplify your work and give you a thorough overview of your business.

Read more about RAYNET CRM

Users also considered
Endear logo

CRM platform to manage clients, sales, and retention

learn more
Endear is a CRM and clienteling platform built to help omni-channel retail brands boost sales and retention.

Read more about Endear

Users also considered
Uberall logo

Reputation management software for retail businesses

learn more
Uberall helps multi-location businesses show up and stand out when nearby customers search for products or services. Winner of the 2023 MarTech Breakthrough Awards as Best Customer Experience Software, Uberall will help you create seamless experiences that span online and offline channels.

Read more about Uberall

Users also considered
ProductMix logo

Product Owners Managers, Product People, Product Designers

learn more
Leanbe is an AI-powered product management software that enables teams to make data-driven decisions from idea collection to announcement implementation. It streamlines the process, aligns teams for continuous growth, and bridges the gap between leaders and users through a single platform.

Read more about ProductMix

Users also considered
Quiq logo

Business messaging solution - SMS, FB Messenger, Kik, & Chat

learn more
Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat

Read more about Quiq

Users also considered
3CLogic logo

Cloud Call Center Solutions

learn more
3CLogic is a leading cloud contact center platform providing advanced and scalable speech-enabled (IVR, ACD, CTI, Click to Call, Screen Pop, Speech Analytics, Reporting) offerings for leading CRMs, including ServiceNow, SAP, and Salesforce for global enterprises and customer service teams.

Read more about 3CLogic

Users also considered
eShoppingAdvisor logo

Review management tool for small and midsize businesses

learn more
eShoppingAdvisor is cloud-based review management software that helps small and midsize eCommerce businesses automatically collect and analyze reviews, manage customer relationship, and optimize online credibility.

Read more about eShoppingAdvisor

Users also considered
ProProfs Knowledge Base logo

Create, design, and publish knowledge base, help center, FAQ

learn more
ProProfs Knowledge Base software empowers customers with self-help, enabling them to address issues on their own, without requiring external support. This makes customers self-sufficient and brings down support tickets significantly.

Read more about ProProfs Knowledge Base

Users also considered
Quizell logo

Turn personalized product recommendations into sales!

learn more
Quizell fast-tracks e-commerce sales with personalized product recommendations. Create a quiz to discover your customers’ needs and lead them to solutions that work for them. Increase sales, reduce returns, and discover new opportunities for business growth.

Read more about Quizell

Users also considered
Conversational Cloud logo

AI-Powered Chatbots, Messaging & Live Chat for Businesses

learn more
8 out of 10 consumers choose messaging over voice to get support or service after they buy something. LivePerson’s Conversational AI enables businesses to interact in these channels at scale with chatbots and agents to maintain high customer satisfaction, brand loyalty, and lifetime value.

Read more about Conversational Cloud

Users also considered
Liberty Converse logo

AI-enhanced contact centre experiences for customers & teams

learn more
Liberty Converse is our cloud contact centre solution that revolutionises how businesses interact with customers and teams through AI-driven self-service, process automation and integrated workflows and CRMs.

Read more about Liberty Converse

Users also considered
Medallia Experience Cloud logo

The pioneer and market leader in Experience Management

learn more
Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years.

Read more about Medallia Experience Cloud

Users also considered
Locobuzz logo

Digital customer experience management

learn more
Locobuzz provides a full suite of digital customer experience management solutions for businesses. It is a SaaS platform that leverages artificial intelligence, machine learning, and big data analytics to solve all aspects of marketing automation.

Read more about Locobuzz

Users also considered
Planhat logo

Customer success platform

learn more
Planhat is a Customer Success Platform that empowers organizations to acquire, service, and grow lifelong customers. This comprehensive customer platform serves as a single source of truth, providing sales, service, and success teams with an intuitive, action-first interface to streamline their workflows and drive successful outcomes.

Read more about Planhat

Users also considered
Real Time Feedback logo
Category Leaders

Your customers want to tell you things you should know.

learn more
Real Time Feedback is a solution that helps businesses and organizations streamline customer and guest experience, allowing them to communicate digitally and privately in real time with management through interactive, patent-pending QR codes.

Read more about Real Time Feedback

Users also considered
hello24.ai logo

Conversational commerce platform

learn more
DTC Brands on Shopify & WooCommerce (WordPress), Ecommerce companies, & retail brands looking to engage customers on online media.

Read more about hello24.ai

Users also considered
Netigate logo

Manage and analyse feedback from customers and employees

learn more
Collect and analyse customer feedback across the entire journey. Netigate helps you uncover insights and improve the customer experience at scale.

Read more about Netigate

Users also considered
Clootrack logo

Intelligent CX Analytics to understand why your NPS drops

learn more
Intelligent CX Analytics to understand why your NPS drops

Read more about Clootrack

Users also considered
Kapture CX logo

Cloud-based CRM solution for businesses of all sizes

learn more
Kapture CRM is a cloud-based customer relationship management solution which helps enterprises of all sizes automate sales, distribution, customer service, marketing and collections processes. The platform enables users to manage pre-sale activities from a centralized location.

Read more about Kapture CX

Users also considered
Replyco logo

Win Back 50% of Time Lost Messaging Customers

learn more
Replyco is the affordable eCommerce helpdesk platform that centralises all your customer messages into one intuitive inbox. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.

Read more about Replyco

Users also considered