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Stames

Cloud-based customer service & team communication S

Stames - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Stames?

Stames is a platform that helps businesses improve their customer services through powerful tools and data. From sales pipeline tools to APIs that makes it easier to access customer data, requests, queries, complaints, feedback and much more. Stames connects teams to customers and helps businesses monitor, track & respond to the needs of their customers effectively & effortlessly.

What is most unique about Stames is it’s multi module feature which basically decentralizes an entire business’s customer service operations, empowering local teams (teams in branches, multiple locations, subsidiaries etc) to handle all customer issues. This significantly eliminates large volumes of customer requests and aims for speed in problem resolutions whilst giving executives oversight and administrative control.

Benefits of using Stames

Stames core fundamental principle is derived from 4 main functions - MTIC - Monitor, Track, Integrate & Communications.

Monitor team-customer communications & data
---------------------------------------------------------------------
Users can monitor all transactional communications
between the business (team) and its customers including generating reports and accessing data analytics that can better inform the business of the what to improve or the departments to allocate more resources.

Track resolution progress & feedbacks
--------------------------------------------------------
Users can track all request resolution progress and both
customer & team feedback effortlessly with Stames. Access star ratings by customers on their request resolution and assign or re-assign team members to requests and departments.

Integrate Stames anywhere
-----------------------------------------
Stames provides powerful sales pipeline tools, web
widgets, simple contact forms and API to enable users
to integrate and process web forms, requests, customer
data anywhere anytime etc. With Stames API, users can
develop their own support systems including user-based apps that can easily be connected to their Stames module.

Communicate with customers & team
--------------------------------------------------------
Stames allows users to access important data including
contact details and provide several means to communicate with customers and team. Users can set
automated response and connect their business emails
to send all communications. Teams are also allowed to
message one another and process other form of data
through the platform easily.

Starting from

12.99

/user

Per month

Alternatives with better value for money

Stames's features

Features rating:

5.0

(5)

Access Controls/Permissions

(0)

Activity Dashboard

(0)

Activity Tracking

(0)

Alerts/Escalation

(0)

Alerts/Notifications

(0)

API

(0)

Assignment Management

(0)

Automated Routing

(0)

Business Process Automation

(0)

Call Center Management

(0)

Campaign Management

(0)

Case Management

(0)

Chat/Messaging

(0)

Communication Management

(0)

Complaint Monitoring

(0)

Configurable Workflow

(0)

Corrective and Preventive Actions (CAPA)

(0)

CRM

(0)

Customer Complaint Tracking

(0)

Customer Database

(0)

Customer Experience Management

(0)

Customer Segmentation

(0)

Customer Service Analytics

(0)

Customizable Branding

(0)

Customizable Fields

(0)

Customizable Forms

(0)

Customizable Reports

(0)

Dashboard

(0)

Data Import/Export

(0)

Data Visualization

(0)

Drag & Drop

(0)

Email Management

(0)

Engagement Tracking

(0)

Feedback Management

(0)

For Sales Teams/Organizations

(0)

Forms Management

(0)

Interaction Tracking

(0)

Issue Auditing

(0)

Issue Management

(0)

Issue Scheduling

(0)

Issue Tracking

(0)

Lead Generation

(0)

Live Chat

(0)

Macros/Templated Responses

(0)

Monitoring

(0)

Multi-Channel Communication

(0)

Multi-Channel Management

(0)

Performance Management

(0)

Performance Metrics

(0)

Prioritization

(0)

Project Management

(0)

Prospecting Tools

(0)

Quality Assurance

(0)

Real-Time Notifications

(0)

Real-Time Reporting

(0)

Real-Time Updates

(0)

Recurring Issues

(0)

Reporting & Statistics

(0)

Reporting/Analytics

(0)

Routing

(0)

Search/Filter

(0)

Self Service Portal

(0)

Sentiment Analysis

(0)

Service Level Agreement (SLA) Management

(0)

Social Media Integration

(0)

Strategic Planning

(0)

Support Ticket Management

(0)

Support Ticket Tracking

(0)

Survey/Poll Management

(0)

Surveys & Feedback

(0)

Tagging

(0)

Task Management

(0)

Third-Party Integrations

(0)

Trend Analysis

(0)

Visual Analytics

(0)

Workflow Management

(0)

Stames alternatives

Stames

4.8

(5)

Starting from

12.99

/user

Per month

Free trial

Free version

Ease of Use

5.0

Features

5.0

Value for Money

5.0

Customer Support

5.0

Tidio

4.7

(462)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.5

Customer Support

4.6

Zoho Desk

4.5

(2.1K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.5

Customer Support

4.3

HubSpot Service Hub

4.4

(170)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.1

Value for Money

4.3

Customer Support

4.6

Stames pricing

Value for money:

5.0

Starting from

12.99

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

Stames integrations (7)

Top integrations

Facebook Business Suite

Paystack

Stames support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Phone Support

Chat

FAQs/Forum

24/7 (Live rep)

Knowledge Base

Training options

Webinars

Videos

In Person

Live Online

Documentation

Stames reviews

Overall rating

4.8

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Rating distribution

Stames FAQs

Q. What type of pricing plans does Stames offer?

Stames has the following pricing plans:
Starting from: $12.99/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money