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Talkable logo
4.8
35

A true end-to-end solution for referral marketing

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.3
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Talkable users   
avatar
avatar
avatar
+13
I love how easy it is to use and how supportive the team is. They do a wonderful job in helping me execute whatever is needed.
As a suggestion, a drag and drop interface may make the job a little easier.
Reporting dashboard is super easy to understand and has every bit of data you could want. Also customer service center is really easy and the team loves it.
We are over a month into our use of talkable and are still experiencing issues in the backend. It is difficult to understand our ROI on this investment because of the backend issues.
Talkable is a fantastic product that has helped us drive substantial revenue. The best part about Talkable is the people, they are willing to go above and beyond to help you drive sales.
Reporting is done regularly, no question left unanswered.
The simplicity from the first conversation to the implementation phase was fantastic.
Setting up campaign creatives can be a bit tricky.
I like the fact that we can run multiple campaigns at the same times. Their customer services are amazing.
I'm impressed by what they bring to our biweekly meetings, their presentations, and their flawless follow-up.
They are very responsive and eager to offer new ideas. The dashboard is easy to use and understand.
They've made using the software incredibly easy to use and the overall experience with Talkable amazing.
Overall, I would recommend Talkable to those who have a retail store and would like to retain customers.
Customer acquisition through referrals that costs less than other channels and a good addition to our marketing mix.
Much more advanced than what I've seen or heard about in rewards marketing so far.
I was puzzled about rewards, and the customer success team helped to set up the program and suggested the amount of a discount for advocates and their friends.
I love how easy it is to use and how supportive the team is. They do a wonderful job in helping me execute whatever is needed.
As a suggestion, a drag and drop interface may make the job a little easier.
Reporting dashboard is super easy to understand and has every bit of data you could want. Also customer service center is really easy and the team loves it.
We are over a month into our use of talkable and are still experiencing issues in the backend. It is difficult to understand our ROI on this investment because of the backend issues.
Talkable is a fantastic product that has helped us drive substantial revenue. The best part about Talkable is the people, they are willing to go above and beyond to help you drive sales.
Reporting is done regularly, no question left unanswered.
The simplicity from the first conversation to the implementation phase was fantastic.
Setting up campaign creatives can be a bit tricky.
I like the fact that we can run multiple campaigns at the same times. Their customer services are amazing.
I'm impressed by what they bring to our biweekly meetings, their presentations, and their flawless follow-up.
They are very responsive and eager to offer new ideas. The dashboard is easy to use and understand.
They've made using the software incredibly easy to use and the overall experience with Talkable amazing.
Overall, I would recommend Talkable to those who have a retail store and would like to retain customers.
Customer acquisition through referrals that costs less than other channels and a good addition to our marketing mix.
Much more advanced than what I've seen or heard about in rewards marketing so far.
I was puzzled about rewards, and the customer success team helped to set up the program and suggested the amount of a discount for advocates and their friends.
I love how easy it is to use and how supportive the team is. They do a wonderful job in helping me execute whatever is needed.
As a suggestion, a drag and drop interface may make the job a little easier.
Reporting dashboard is super easy to understand and has every bit of data you could want. Also customer service center is really easy and the team loves it.
We are over a month into our use of talkable and are still experiencing issues in the backend. It is difficult to understand our ROI on this investment because of the backend issues.
Talkable is a fantastic product that has helped us drive substantial revenue. The best part about Talkable is the people, they are willing to go above and beyond to help you drive sales.
Reporting is done regularly, no question left unanswered.
The simplicity from the first conversation to the implementation phase was fantastic.
Setting up campaign creatives can be a bit tricky.
I like the fact that we can run multiple campaigns at the same times. Their customer services are amazing.
I'm impressed by what they bring to our biweekly meetings, their presentations, and their flawless follow-up.
They are very responsive and eager to offer new ideas. The dashboard is easy to use and understand.
They've made using the software incredibly easy to use and the overall experience with Talkable amazing.
Overall, I would recommend Talkable to those who have a retail store and would like to retain customers.
Customer acquisition through referrals that costs less than other channels and a good addition to our marketing mix.
Much more advanced than what I've seen or heard about in rewards marketing so far.
I was puzzled about rewards, and the customer success team helped to set up the program and suggested the amount of a discount for advocates and their friends.
SpotOn logo
4.4
298

Restaurant POS for payment processing

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.4
Pros and Cons from SpotOn users   
+15
The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature and its ease of use is superb.
Does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
Over all it’s been a great program and great company to work with. Look forward to years of a great relationship.
The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App.
This one integrates with my Payroll company seamlessly. The online ordering platform used was ridiculously easy and provides a more polished seamless look for my company.
It's annoying when I'm eating at a restaurant and it takes my waiter so long to put in orders, print checks, etc. I see them struggling and I want to go install SpotOn myself right then.
Easy to use, great customization, awesome customer service, Sales Rep delivered as promised.
I have had to place stop payment on them and stop using the credit card machine in order to stop the bleed. I literally have called and emailed each and everyday for months trying to get a resolution.
Reporting has been amazing and has really helped our manager stay on top of their metrics. Integrations with 7 Shifts scheduling has been a game changer.
Great way to have more customers having a better experience with your company.
From back office, digital marketing, built our website to take orders off of. The programming is great to allow you to do more tasks with better trained staff.
I love the ease of access of this product the most. Business people hardly have time for anything other than running their business.
Great Restaurant Software - Working to be Great Retail Software.
We love how easy it is to use and how your customer service is available at anytime.
Low-maintenance and reliable even at high-volume restaurants. An innovative and evolving platform that adapts quickly to the changing needs of the restaurant industry.
The online ordering with direct tickets to kitchen and bar is a huge advantage this system has. It had increased both revenue and efficiency.
The product is easy to use and has great customer support. Its easy to make changes on the fly.
On top of that, with the cash discounting, we are saving tons of money.
The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature and its ease of use is superb.
Does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
Over all it’s been a great program and great company to work with. Look forward to years of a great relationship.
The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App.
This one integrates with my Payroll company seamlessly. The online ordering platform used was ridiculously easy and provides a more polished seamless look for my company.
It's annoying when I'm eating at a restaurant and it takes my waiter so long to put in orders, print checks, etc. I see them struggling and I want to go install SpotOn myself right then.
Easy to use, great customization, awesome customer service, Sales Rep delivered as promised.
I have had to place stop payment on them and stop using the credit card machine in order to stop the bleed. I literally have called and emailed each and everyday for months trying to get a resolution.
Reporting has been amazing and has really helped our manager stay on top of their metrics. Integrations with 7 Shifts scheduling has been a game changer.
Great way to have more customers having a better experience with your company.
From back office, digital marketing, built our website to take orders off of. The programming is great to allow you to do more tasks with better trained staff.
I love the ease of access of this product the most. Business people hardly have time for anything other than running their business.
Great Restaurant Software - Working to be Great Retail Software.
We love how easy it is to use and how your customer service is available at anytime.
Low-maintenance and reliable even at high-volume restaurants. An innovative and evolving platform that adapts quickly to the changing needs of the restaurant industry.
The online ordering with direct tickets to kitchen and bar is a huge advantage this system has. It had increased both revenue and efficiency.
The product is easy to use and has great customer support. Its easy to make changes on the fly.
On top of that, with the cash discounting, we are saving tons of money.
The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature and its ease of use is superb.
Does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
Over all it’s been a great program and great company to work with. Look forward to years of a great relationship.
The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App.
This one integrates with my Payroll company seamlessly. The online ordering platform used was ridiculously easy and provides a more polished seamless look for my company.
It's annoying when I'm eating at a restaurant and it takes my waiter so long to put in orders, print checks, etc. I see them struggling and I want to go install SpotOn myself right then.
Easy to use, great customization, awesome customer service, Sales Rep delivered as promised.
I have had to place stop payment on them and stop using the credit card machine in order to stop the bleed. I literally have called and emailed each and everyday for months trying to get a resolution.
Reporting has been amazing and has really helped our manager stay on top of their metrics. Integrations with 7 Shifts scheduling has been a game changer.
Great way to have more customers having a better experience with your company.
From back office, digital marketing, built our website to take orders off of. The programming is great to allow you to do more tasks with better trained staff.
I love the ease of access of this product the most. Business people hardly have time for anything other than running their business.
Great Restaurant Software - Working to be Great Retail Software.
We love how easy it is to use and how your customer service is available at anytime.
Low-maintenance and reliable even at high-volume restaurants. An innovative and evolving platform that adapts quickly to the changing needs of the restaurant industry.
The online ordering with direct tickets to kitchen and bar is a huge advantage this system has. It had increased both revenue and efficiency.
The product is easy to use and has great customer support. Its easy to make changes on the fly.
On top of that, with the cash discounting, we are saving tons of money.
Zoho CRM Plus logo
4.4
62

Unified Customer Experience platform

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.2
    Features
    4.3
    Customer support
    4.1
Pros and Cons from Zoho CRM Plus users   
avatar
avatar
avatar
+15
The overall experience is Excellent, as it is very easy and convenient and budget friendly.
It's a terrible experience and often a complete waste of precious time.
The ease of implementation and user interface. Features are impressive.
Furthermore, instead of working with Gsuite, it tries to force you to send and receive emails from within the CRM with inferior functionality (no signature capability...).
Overall very good experience, works as advertise with good customer support as needed.
Cost of programme is expensive since you have to pay for each users.
Overall it was a good experience. Hoping to use in the future again.
There is little to complain about this software as far as my experience goes.
I like the fact that ZOHO always adds new functionality to ZOHO CRM. I also like that it is integrated with all its key software like Books, Campaigns, Projects, and a host of other apps.
This software is a very complete CRM tool. That's quite good, after a meeting for example, to save and keep all the information related to the person/company you met.
I absolutely love the pricing structure. Its very affordable, even for micro businesses.
As the Marketing Manager, I am always pulling reports from the various sales territories. I really like the feature that I can save the categories for my report, and run them as needed.
Very useful to keep all the data in the account so to be able to share them with the other components of your team.
Online Sales Platform Which Makes Online Shopping and Inventory a Pleasurable Experience.
Amazon is a very detailed, organized, easy to use gathering for worldwide companies and individuals to market, buy, sell, and offer comparisons and options with ease.
Amazon has been a typically used online shopping, shipping and entertainment option I’ve used daily for years. It’s easy to use, enjoyable, and well designed.
It can connect with hundreds of other apps and software through API feeds. This is very important to me when I need data to be sent in various places.
Lot of features for tracking, collaboration, metrics, monitoring, help desk, support.
The overall experience is Excellent, as it is very easy and convenient and budget friendly.
It's a terrible experience and often a complete waste of precious time.
The ease of implementation and user interface. Features are impressive.
Furthermore, instead of working with Gsuite, it tries to force you to send and receive emails from within the CRM with inferior functionality (no signature capability...).
Overall very good experience, works as advertise with good customer support as needed.
Cost of programme is expensive since you have to pay for each users.
Overall it was a good experience. Hoping to use in the future again.
There is little to complain about this software as far as my experience goes.
I like the fact that ZOHO always adds new functionality to ZOHO CRM. I also like that it is integrated with all its key software like Books, Campaigns, Projects, and a host of other apps.
This software is a very complete CRM tool. That's quite good, after a meeting for example, to save and keep all the information related to the person/company you met.
I absolutely love the pricing structure. Its very affordable, even for micro businesses.
As the Marketing Manager, I am always pulling reports from the various sales territories. I really like the feature that I can save the categories for my report, and run them as needed.
Very useful to keep all the data in the account so to be able to share them with the other components of your team.
Online Sales Platform Which Makes Online Shopping and Inventory a Pleasurable Experience.
Amazon is a very detailed, organized, easy to use gathering for worldwide companies and individuals to market, buy, sell, and offer comparisons and options with ease.
Amazon has been a typically used online shopping, shipping and entertainment option I’ve used daily for years. It’s easy to use, enjoyable, and well designed.
It can connect with hundreds of other apps and software through API feeds. This is very important to me when I need data to be sent in various places.
Lot of features for tracking, collaboration, metrics, monitoring, help desk, support.
The overall experience is Excellent, as it is very easy and convenient and budget friendly.
It's a terrible experience and often a complete waste of precious time.
The ease of implementation and user interface. Features are impressive.
Furthermore, instead of working with Gsuite, it tries to force you to send and receive emails from within the CRM with inferior functionality (no signature capability...).
Overall very good experience, works as advertise with good customer support as needed.
Cost of programme is expensive since you have to pay for each users.
Overall it was a good experience. Hoping to use in the future again.
There is little to complain about this software as far as my experience goes.
I like the fact that ZOHO always adds new functionality to ZOHO CRM. I also like that it is integrated with all its key software like Books, Campaigns, Projects, and a host of other apps.
This software is a very complete CRM tool. That's quite good, after a meeting for example, to save and keep all the information related to the person/company you met.
I absolutely love the pricing structure. Its very affordable, even for micro businesses.
As the Marketing Manager, I am always pulling reports from the various sales territories. I really like the feature that I can save the categories for my report, and run them as needed.
Very useful to keep all the data in the account so to be able to share them with the other components of your team.
Online Sales Platform Which Makes Online Shopping and Inventory a Pleasurable Experience.
Amazon is a very detailed, organized, easy to use gathering for worldwide companies and individuals to market, buy, sell, and offer comparisons and options with ease.
Amazon has been a typically used online shopping, shipping and entertainment option I’ve used daily for years. It’s easy to use, enjoyable, and well designed.
It can connect with hundreds of other apps and software through API feeds. This is very important to me when I need data to be sent in various places.
Lot of features for tracking, collaboration, metrics, monitoring, help desk, support.
Upzelo logo
5.0
3

Web-based system for reducing churn & increasing retention

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    4.7
    Customer support
    5.0
Pros and Cons from Upzelo users   
No pros & cons found
InviteReferrals logo
4.9
182

Referral marketing software

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.9
Pros and Cons from InviteReferrals users   
avatar
+15
It is an easy to use and pleasant looking tool. It provides meaningful data which we can use to improve your forthcoming campaigns.
The only issue I experienced is when I signed up as a referrer myself and clicked on my direct referral link and I was stuck in a loop in which the link didn't redirect to the landing page.
The best thing I like about InviteReferrals is their outstanding customer service. Till date, I’ve never had an unanswered query.
Lack of native integration with other systems.
The marketing aspects and automation ability of the InviteReferrals tool are robust. We have benefitted from this tool.
Too many options in settings that I sometimes feel perplexed.
I also appreciate the tool’s customer recognition and rewarding capability. The customer support rep cares that the program improves my business growth.
The interface could have been cleaner but that’s a minimal complaint.
It is a good, convenient, and comfortable platform that simplifies our work. The team is also very helpful and supportive.
If you want to grow your business and get loads of customer’s referral marketing is the best way to do so. And what better than InviteReferrals to help you get customers.
It is an awesome software to run our referral program. It is also cost-effective and affordable when compared to its counterparts.
The best thing about this referral program they provide is that, they provide amazing analytical tools. Much detailed information on referrals.
User-friendly, Sound customer support team, and helpful. Also, it's cost-effective software, and it's doing great.
The admin UI is user-friendly. The system has robust and flexible integrations and powerful analytics.
The software is good and has templates for all common scenarios. It allows a sufficient amount of customizations.
The integration too was super smooth. We’ve been smoothly using it for a few months now.
InviteReferrals software is a robust referral software. It allows for easy customization.
Easy to use and customizable referral campaign.
It is an easy to use and pleasant looking tool. It provides meaningful data which we can use to improve your forthcoming campaigns.
The only issue I experienced is when I signed up as a referrer myself and clicked on my direct referral link and I was stuck in a loop in which the link didn't redirect to the landing page.
The best thing I like about InviteReferrals is their outstanding customer service. Till date, I’ve never had an unanswered query.
Lack of native integration with other systems.
The marketing aspects and automation ability of the InviteReferrals tool are robust. We have benefitted from this tool.
Too many options in settings that I sometimes feel perplexed.
I also appreciate the tool’s customer recognition and rewarding capability. The customer support rep cares that the program improves my business growth.
The interface could have been cleaner but that’s a minimal complaint.
It is a good, convenient, and comfortable platform that simplifies our work. The team is also very helpful and supportive.
If you want to grow your business and get loads of customer’s referral marketing is the best way to do so. And what better than InviteReferrals to help you get customers.
It is an awesome software to run our referral program. It is also cost-effective and affordable when compared to its counterparts.
The best thing about this referral program they provide is that, they provide amazing analytical tools. Much detailed information on referrals.
User-friendly, Sound customer support team, and helpful. Also, it's cost-effective software, and it's doing great.
The admin UI is user-friendly. The system has robust and flexible integrations and powerful analytics.
The software is good and has templates for all common scenarios. It allows a sufficient amount of customizations.
The integration too was super smooth. We’ve been smoothly using it for a few months now.
InviteReferrals software is a robust referral software. It allows for easy customization.
Easy to use and customizable referral campaign.
It is an easy to use and pleasant looking tool. It provides meaningful data which we can use to improve your forthcoming campaigns.
The only issue I experienced is when I signed up as a referrer myself and clicked on my direct referral link and I was stuck in a loop in which the link didn't redirect to the landing page.
The best thing I like about InviteReferrals is their outstanding customer service. Till date, I’ve never had an unanswered query.
Lack of native integration with other systems.
The marketing aspects and automation ability of the InviteReferrals tool are robust. We have benefitted from this tool.
Too many options in settings that I sometimes feel perplexed.
I also appreciate the tool’s customer recognition and rewarding capability. The customer support rep cares that the program improves my business growth.
The interface could have been cleaner but that’s a minimal complaint.
It is a good, convenient, and comfortable platform that simplifies our work. The team is also very helpful and supportive.
If you want to grow your business and get loads of customer’s referral marketing is the best way to do so. And what better than InviteReferrals to help you get customers.
It is an awesome software to run our referral program. It is also cost-effective and affordable when compared to its counterparts.
The best thing about this referral program they provide is that, they provide amazing analytical tools. Much detailed information on referrals.
User-friendly, Sound customer support team, and helpful. Also, it's cost-effective software, and it's doing great.
The admin UI is user-friendly. The system has robust and flexible integrations and powerful analytics.
The software is good and has templates for all common scenarios. It allows a sufficient amount of customizations.
The integration too was super smooth. We’ve been smoothly using it for a few months now.
InviteReferrals software is a robust referral software. It allows for easy customization.
Easy to use and customizable referral campaign.
Influitive logo
4.7
250

Customer-Powered Growth

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Influitive users   
avatar
avatar
avatar
+15
Love the community engagement with the platform. I am a big fan of Influitive and love seeing the positive response from our community of users.
It's hard to identify any downside to working with Influitive or going with AdvocateHub.
My advocates love the platform, it's simple but powerful and has many great features such as templated challenge creation, social media linkage, and easy management of advocates.
Some of the functionality on the administrative side is frustrating, especially on the reporting side.
Brilliant gamechanger for companies who want to grow revenue and increase customer advocacy. Great product, team and innovative.
I have two major pain points with Influitive. I don't like how the overall discussion area experience.
Influitive is thoroughly dedicated to helping us achieve our goals and remarkably invested in our success. Influitive is highly responsive to our needs and is an extraordinary partner.
The team is almost impossible to work with (a far cry from the past where they were absolutely exceptional). There is a lack of caring about the customer and in expertise (even of their own software).
Influitive helps us communicate with our customers in a meaningful way at scale and reward them for everything that they do for our business.
It's a great way to create a community amongst our customers and we can get feedback on various initiatives quickly. What I love about the advocate hub is it's intuitive, easy to use and is adaptable.
Our customers love the rewards based challenges and the overall community experience. We also get a lot of positive feedback on the look and feel of our hub.
It is the perfect tool to feature your products and educational resources by putting to really good use all that gamification technics can offer.
I have been using Influitive for several years, and from my CSM to Support to engaging with others has been a wonderful experience.
Leading Advocacy SaaS Software keeps getting better and better.
I love Social Media Integration in this app because it allows me to be productive and reach out to potential new users on Instagram so I think it is a critical feature of the app.
Here is the list of features and things I like the most in Influitive. Easy to use, not complicated.
We also meet with our rep on a monthly basis and that conversation is great and informative.
The integration with different applications is also very helpful, and the support knowledge base covers most of the questions you might have on how some things work.
Love the community engagement with the platform. I am a big fan of Influitive and love seeing the positive response from our community of users.
It's hard to identify any downside to working with Influitive or going with AdvocateHub.
My advocates love the platform, it's simple but powerful and has many great features such as templated challenge creation, social media linkage, and easy management of advocates.
Some of the functionality on the administrative side is frustrating, especially on the reporting side.
Brilliant gamechanger for companies who want to grow revenue and increase customer advocacy. Great product, team and innovative.
I have two major pain points with Influitive. I don't like how the overall discussion area experience.
Influitive is thoroughly dedicated to helping us achieve our goals and remarkably invested in our success. Influitive is highly responsive to our needs and is an extraordinary partner.
The team is almost impossible to work with (a far cry from the past where they were absolutely exceptional). There is a lack of caring about the customer and in expertise (even of their own software).
Influitive helps us communicate with our customers in a meaningful way at scale and reward them for everything that they do for our business.
It's a great way to create a community amongst our customers and we can get feedback on various initiatives quickly. What I love about the advocate hub is it's intuitive, easy to use and is adaptable.
Our customers love the rewards based challenges and the overall community experience. We also get a lot of positive feedback on the look and feel of our hub.
It is the perfect tool to feature your products and educational resources by putting to really good use all that gamification technics can offer.
I have been using Influitive for several years, and from my CSM to Support to engaging with others has been a wonderful experience.
Leading Advocacy SaaS Software keeps getting better and better.
I love Social Media Integration in this app because it allows me to be productive and reach out to potential new users on Instagram so I think it is a critical feature of the app.
Here is the list of features and things I like the most in Influitive. Easy to use, not complicated.
We also meet with our rep on a monthly basis and that conversation is great and informative.
The integration with different applications is also very helpful, and the support knowledge base covers most of the questions you might have on how some things work.
Love the community engagement with the platform. I am a big fan of Influitive and love seeing the positive response from our community of users.
It's hard to identify any downside to working with Influitive or going with AdvocateHub.
My advocates love the platform, it's simple but powerful and has many great features such as templated challenge creation, social media linkage, and easy management of advocates.
Some of the functionality on the administrative side is frustrating, especially on the reporting side.
Brilliant gamechanger for companies who want to grow revenue and increase customer advocacy. Great product, team and innovative.
I have two major pain points with Influitive. I don't like how the overall discussion area experience.
Influitive is thoroughly dedicated to helping us achieve our goals and remarkably invested in our success. Influitive is highly responsive to our needs and is an extraordinary partner.
The team is almost impossible to work with (a far cry from the past where they were absolutely exceptional). There is a lack of caring about the customer and in expertise (even of their own software).
Influitive helps us communicate with our customers in a meaningful way at scale and reward them for everything that they do for our business.
It's a great way to create a community amongst our customers and we can get feedback on various initiatives quickly. What I love about the advocate hub is it's intuitive, easy to use and is adaptable.
Our customers love the rewards based challenges and the overall community experience. We also get a lot of positive feedback on the look and feel of our hub.
It is the perfect tool to feature your products and educational resources by putting to really good use all that gamification technics can offer.
I have been using Influitive for several years, and from my CSM to Support to engaging with others has been a wonderful experience.
Leading Advocacy SaaS Software keeps getting better and better.
I love Social Media Integration in this app because it allows me to be productive and reach out to potential new users on Instagram so I think it is a critical feature of the app.
Here is the list of features and things I like the most in Influitive. Easy to use, not complicated.
We also meet with our rep on a monthly basis and that conversation is great and informative.
The integration with different applications is also very helpful, and the support knowledge base covers most of the questions you might have on how some things work.
Okendo logo
4.9
175

Turn shoppers into Superfans.

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.8
    Features
    4.6
    Customer support
    4.8
Pros and Cons from Okendo users   
avatar
avatar
avatar
+15
The amount of very positive reviews has been a boost not just to our marketing efforts but also affirms that we are doing a good job.
Also, an annoying issue for me, is when responding to a review, if I click away in Okendo, I lose what I typed, and that's most frustrating.
We had a great experience with Okendo and now that is it set up, the reviews are pouring in. Love that it doesn't take maintenance.
Lack of customization of the Review Submission form. Time zone difference from their Support Team and our Office causes a 1+ day delay in communication typically.
Overall, the customer service was really, really good. It's been only a couple of weeks so far but very happy with the product and the customer service.
So I have to pay an extra premium just to get them to sync. I already pay you both monthly why am I paying more.
Easy to navigate, reliable experience and great customer service.
People seem to like Okendo to leave a review, well, nobody has made any negative comments. Okendo don't bother me like Yotpo did.
My customers are also leaving reviews at a higher rate. I think it is from the wonderful email solution that is deployed.
Easy to use and the team made our integration seamless. Very helpful throughout the merge of our current review data.
Has been great and overall increased our sale conversions on the website.
It's very easy to use and the customer service is great.
Customer support was very helpful in setting it up for me and answering all of my questions.I have seen an increase in sales since installing Okendo on my site.
The excellent customer service and the usability of the back end system in Shopify.
The app is really user friendly and we've greatly increased the amount of reviews that are on our site.
Great features and service for reasonable cost.
I'd like to integrate with Klaviyo but I am. Not at the stage that I can afford the power plan.
Customers respond to the review emails, we don't even have to offer them a discount. The review emails are easy for the customers to use & upload their own photos of the products.
The amount of very positive reviews has been a boost not just to our marketing efforts but also affirms that we are doing a good job.
Also, an annoying issue for me, is when responding to a review, if I click away in Okendo, I lose what I typed, and that's most frustrating.
We had a great experience with Okendo and now that is it set up, the reviews are pouring in. Love that it doesn't take maintenance.
Lack of customization of the Review Submission form. Time zone difference from their Support Team and our Office causes a 1+ day delay in communication typically.
Overall, the customer service was really, really good. It's been only a couple of weeks so far but very happy with the product and the customer service.
So I have to pay an extra premium just to get them to sync. I already pay you both monthly why am I paying more.
Easy to navigate, reliable experience and great customer service.
People seem to like Okendo to leave a review, well, nobody has made any negative comments. Okendo don't bother me like Yotpo did.
My customers are also leaving reviews at a higher rate. I think it is from the wonderful email solution that is deployed.
Easy to use and the team made our integration seamless. Very helpful throughout the merge of our current review data.
Has been great and overall increased our sale conversions on the website.
It's very easy to use and the customer service is great.
Customer support was very helpful in setting it up for me and answering all of my questions.I have seen an increase in sales since installing Okendo on my site.
The excellent customer service and the usability of the back end system in Shopify.
The app is really user friendly and we've greatly increased the amount of reviews that are on our site.
Great features and service for reasonable cost.
I'd like to integrate with Klaviyo but I am. Not at the stage that I can afford the power plan.
Customers respond to the review emails, we don't even have to offer them a discount. The review emails are easy for the customers to use & upload their own photos of the products.
The amount of very positive reviews has been a boost not just to our marketing efforts but also affirms that we are doing a good job.
Also, an annoying issue for me, is when responding to a review, if I click away in Okendo, I lose what I typed, and that's most frustrating.
We had a great experience with Okendo and now that is it set up, the reviews are pouring in. Love that it doesn't take maintenance.
Lack of customization of the Review Submission form. Time zone difference from their Support Team and our Office causes a 1+ day delay in communication typically.
Overall, the customer service was really, really good. It's been only a couple of weeks so far but very happy with the product and the customer service.
So I have to pay an extra premium just to get them to sync. I already pay you both monthly why am I paying more.
Easy to navigate, reliable experience and great customer service.
People seem to like Okendo to leave a review, well, nobody has made any negative comments. Okendo don't bother me like Yotpo did.