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Answerbase Logo

Meet your customers’ and company's information needs

Last updated: March 2026

Answerbase Alternatives & Competitors (2026)

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Bitrix24 logo

All in one business management workspace

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logo
Bitrix24
logo
Answerbase

0.6

4.2

Value for money

4.8
61
flat rate/per month

Starting price

19
per feature/per month

0.4

4.3

Functionality

4.7

Activity Tracking

4.4/5

Access Controls/Permissions

4.2/5

Accounting

4/5

Top Features

Alerts/Escalation

N/A

Alerts/Notifications

N/A

API

N/A

Salesforce Service Cloud logo

AI powered customer service management platform

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logo
Salesforce Service Cloud
logo
Answerbase

0.6

4.2

Value for money

4.8
25
per user/per month

Starting price

19
per feature/per month

0.3

4.4

Functionality

4.7

Alerts/Notifications

4.7/5

Accounting Integration

4.5/5

Activity Tracking

4.5/5

Top Features

Application Management

N/A

Catalog Management

N/A

Categorization/Grouping

N/A

Salesforce Starter logo

Customer relationship management tool for SMBs

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logo
Salesforce Starter
logo
Answerbase

0.8

4.0

Value for money

4.8
25
per user/per month

Starting price

19
per feature/per month

0.5

4.2

Functionality

4.7

Calendar Management

4.7/5

Activity Dashboard

4.4/5

Activity Tracking

4/5

Top Features

Access Controls/Permissions

N/A

API

N/A

Application Management

N/A

Zendesk Suite logo

AI powered customer service across all channels

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logo
Zendesk Suite
logo
Answerbase

0.6

4.2

Value for money

4.8
39
per user/per month

Starting price

19
per feature/per month

0.3

4.4

Functionality

4.7

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Access Controls/Permissions

N/A

Application Management

N/A

Catalog Management

N/A

UseResponse logo

All-in-one Customer Support and Feedback Suite

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logo
UseResponse
logo
Answerbase

0.2

4.6

Value for money

4.8
124
per user/per month

Starting price

19
per feature/per month

0.2

4.5

Functionality

4.7

Alerts/Notifications

5/5

Activity Dashboard

N/A

Activity/News Feed

N/A

Top Features

Application Management

N/A

Catalog Management

N/A

Categorization/Grouping

N/A

HappyFox Help Desk logo

Helpdesk, customer support software

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logo
HappyFox Help Desk
logo
Answerbase

0.3

4.5

Value for money

4.8
24
per user/per month

Starting price

19
per feature/per month

0.3

4.4

Functionality

4.7

Assignment Management

5/5

Access Controls/Permissions

4/5

Alerts/Escalation

4/5

Top Features

API

N/A

Application Management

N/A

Catalog Management

N/A

Vivantio logo

Flexible Software. Focused Service.

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logo
Vivantio
logo
Answerbase

0.5

4.3

Value for money

4.8
59
per user/per month

Starting price

19
per feature/per month

0.5

4.2

Functionality

4.7

Alerts/Notifications

4.8/5

Alerts/Escalation

4/5

Account Alerts

N/A

Top Features

Application Management

N/A

Catalog Management

N/A

Categorization/Grouping

N/A

C2 logo

The ultimate ITSM platform

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logo
C2
logo
Answerbase

0.5

4.3

Value for money

4.8
53
per user/per month

Starting price

19
per feature/per month

0.7

4.0

Functionality

4.7

Alerts/Escalation

5/5

Accounting Integration

N/A

Active Directory Integration

N/A

Top Features

Access Controls/Permissions

N/A

Application Management

N/A

Catalog Management

N/A

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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logo
LiveAgent
logo
Answerbase

0.1

4.7

Value for money

4.8
15
per user/per month

Starting price

19
per feature/per month

0.1

4.6

Functionality

4.7

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Application Management

N/A

Catalog Management

N/A

Categorization/Grouping

N/A

Marketing 360 logo

Marketing Platform For Small Business

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logo
Marketing 360
logo
Answerbase

0.5

4.3

Value for money

4.8
Empty state illustration for "No pricing info"

No pricing info

Starting price

19
per feature/per month

0.3

4.4

Functionality

4.7

Activity Dashboard

5/5

Alerts/Notifications

4.7/5

Access Controls/Permissions

4.3/5

Top Features

Alerts/Escalation

N/A

API

N/A

Application Management

N/A

Supportbench logo

The Only AI Customer Support Platform

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logo
Supportbench
logo
Answerbase
4.8

Value for money

4.8
32
per user/per month

Starting price

19
per feature/per month
4.7

Functionality

4.7

AI Copilot

5/5

Assignment Management

5/5

Access Controls/Permissions

4.9/5

Top Features

Catalog Management

N/A

Categorization/Grouping

N/A

Collaboration Tools

N/A

Odoo  logo

All-in-one open-source business software

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logo
Odoo
logo
Answerbase

0.7

4.1

Value for money

4.8
31.1
per user/per month

Starting price

19
per feature/per month

0.5

4.2

Functionality

4.7

Activity Tracking

4.8/5

Accounting Integration

4.4/5

Activity Dashboard

4.3/5

Top Features

Alerts/Escalation

N/A

Alerts/Notifications

N/A

API

N/A

TeamSupport logo

Cloud-based customer support solution for B2B SaaS

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logo
TeamSupport
logo
Answerbase

0.4

4.4

Value for money

4.8
29
per user/per month

Starting price

19
per feature/per month

0.4

4.3

Functionality

4.7

AI Copilot

5/5

Alerts/Notifications

4.7/5

Alerts/Escalation

4.6/5

Top Features

API

N/A

Application Management

N/A

Catalog Management

N/A

SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

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logo
SolarWinds Service Desk
logo
Answerbase

0.3

4.5

Value for money

4.8
39
per user/per month

Starting price

19
per feature/per month

0.3

4.4

Functionality

4.7

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

Top Features

API

N/A

Application Management

N/A

Catalog Management

N/A

Deskpro logo

Customer service software you can depend on

learn more
logo
Deskpro
logo
Answerbase

0.3

4.5

Value for money

4.8
39
per user/per month

Starting price

19
per feature/per month

0.2

4.5

Functionality

4.7

Access Controls/Permissions

5/5

Alerts/Escalation

3.5/5

Activity Dashboard

N/A

Top Features

Catalog Management

N/A

Categorization/Grouping

N/A

Collaboration Tools

N/A

Freshdesk logo

Online helpdesk system and customer service software

learn more
logo
Freshdesk
logo
Answerbase

0.4

4.4

Value for money

4.8
19
per user/per month

Starting price

19
per feature/per month

0.4

4.3

Functionality

4.7

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

Application Management

N/A

Catalog Management

N/A

Categorization/Grouping

N/A

LiveChat logo

AI-based live chat for customer support and sales teams

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logo
LiveChat
logo
Answerbase

0.3

4.5

Value for money

4.8
25
per user/per month

Starting price

19
per feature/per month

0.2

4.5

Functionality

4.7

Alerts/Notifications

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Top Features

Application Management

N/A

Catalog Management

N/A

Categorization/Grouping

N/A

Freshservice logo

A complete IT service management (ITSM) tool for business

learn more
logo
Freshservice
logo
Answerbase

0.4

4.4

Value for money

4.8
19
per user/per month

Starting price

19
per feature/per month

0.4

4.3

Functionality

4.7

Analytics

4.4/5

Access Controls/Permissions

4.3/5

Alerts/Notifications

4.3/5

Top Features

Application Management

N/A

Catalog Management

N/A

Categorization/Grouping

N/A

JIRA Service Management logo

IT service platform for unified support

learn more
logo
JIRA Service Management
logo
Answerbase

0.5

4.3

Value for money

4.8
20
per user/per month

Starting price

19
per feature/per month

0.2

4.5

Functionality

4.7

Alerts/Notifications

4.4/5

Access Controls/Permissions

4.3/5

Alerts/Escalation

4.2/5

Top Features

Application Management

N/A

Catalog Management

N/A

Categorization/Grouping

N/A

Zoho Desk logo

Customer service software for businesses of all sizes

learn more
logo
Zoho Desk
logo
Answerbase

0.3

4.5

Value for money

4.8
9
per user/per month

Starting price

19
per feature/per month

0.2

4.5

Functionality

4.7

Account Management

5/5

Activity Dashboard

4.8/5

API

4.5/5

Top Features

Application Management

N/A

Catalog Management

N/A

Categorization/Grouping

N/A