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Answerbase Alternatives

How do Answerbase alternatives compare?

inSided and Qhub stand out as its top competitors based on similarity, popularity and user reviews. When comparing Answerbase to its top 100 alternatives, Salesforce Sales Cloud has the highest rating, with Wix as the runner-up, and Answerbase ranking 83rd place. Salesforce Sales Cloud has the most reviews with a total of 15,791, while Answerbase has 11. Users say Salesforce Sales Cloud tops the list for value for money followed by Wix, while Answerbase comes in 77th. Users also say Wix and Salesforce Sales Cloud are the easiest to use, while Answerbase takes 81st place.

What are the top 5 alternatives to Answerbase?


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Features


Pricing model


Devices supported


User rating


Organization types


Geographies served


Integrated with


Industry


Company size


Top 100 alternatives

inSided

4.1
(7)

Leading Community Platform for Customer Success & Support

Features

Total

23

36

60

features in common

23

features in common

inSided's unique features

  • Customer Engagement

  • Reporting & Statistics

  • Metadata Management

  • Revenue Management

Answerbase's unique features

  • Quality Assurance

  • Document Classification

  • Decision Support

  • Website Integration

Qhub

5.0
(1)

Q&A aoftware to build a vibrant community hub

Features

Total

5

5

60

features in common

5

features in common

Qhub's unique features

  • No unique features

Answerbase's unique features

  • Returns Management

  • Custom Development

  • Content Publishing Options

  • Gamification

Forumbee

5.0
(5)

Custom community forum creation tool

Features

Total

10

24

60

features in common

10

features in common

Forumbee's unique features

  • Burndown Charts

  • Monitoring

  • Commenting/Notes

  • Trend Analysis

Answerbase's unique features

  • Custom Development

  • Content Publishing Options

  • Polls/Voting

  • Real Time Notifications

Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

Pricing

Starting from

$14/month

Value for money

4.5

0.3

4.8

What users say about Zoho Desk's value for money

Zoho Desk is a great help desk software - nice feature set at a good price.

Thiagarajan R.

Excellent value for money, great with customer support tracking, automation, control and KPIs and evaluation.

María Fernanda C.

Total

35

168

60

features in common

35

features in common

Zoho Desk's unique features

  • Automated Routing

  • Issue Management

  • Recurring Issues

  • Template Management

Answerbase's unique features

  • Polls/Voting

  • Website Integration

  • Member Directory

  • Version Control

Wix

4.4
(5,8k)

Website builder & publishing platform

Pricing

Starting from

€4.50/month

Value for money

4.3

0.5

4.8

What users say about Wix's value for money

It is perfect for solopreneurs with low budget and looking forward for a fast lean solution. In case you are validating your buainess is a good starting point.

Diego M.

I liked how inexpensive Wix is and how easy it is to set things up. The templates are really great and it's easy to create a beautiful website quickly.

Leah P.

Total

22

80

60

features in common

22

features in common

Wix's unique features

  • Online Booking

  • Customizable Fields

  • SSL Security

  • Post Management

Answerbase's unique features

  • Categorization/Grouping

  • Full Text Search

  • Decision Support

  • Customizable Reports

Vivantio

4.3
(165)

Flexible Software. Focused Service.

Pricing

Starting from

$42/month

Value for money

4.2

0.6

4.8

What users say about Vivantio's value for money

Overall I recommend Vivantio as a company and their ITSM suite of tools offer excellent value for money in my opinion.

JH

Jonathon H.

Good value for money ITSM Tool for ITIL based Service Desks.

JH

Jonathon H.

Total

18

96

60

features in common

18

features in common

Vivantio's unique features

  • Customizable Fields

  • SMS Messaging

  • Employee Self Service

  • Automated Routing

Answerbase's unique features

  • Feedback Management

  • Document Classification

  • Multi-Store

  • Returns Management

User.com

4.6
(30)

The engine of growth. An all in one solution for user data.

Pricing

Starting from

$49/month

Value for money

4.6

0.2

4.8

What users say about User.com's value for money

I was surprised about how well it worked and what's more important, they offered a great price.

ER

Evelyn R.

All the features you need for a friendly price for a startup.

GH

Gerald H.

Total

28

210

60

features in common

28

features in common

User.com's unique features

  • Mass Texting

  • Visual Notifications

  • Customer Service Analytics

  • Lead Nurturing

Answerbase's unique features

  • Content Creation

  • Community Management

  • Document Management

  • Single Sign On

Tribe

4.7
(71)

Cloud-based community platform for branded communities

Pricing

Starting from

$85/month

Value for money

4.7

0.1

4.8

What users say about Tribe's value for money

We got all these great solutions at a fraction of cost we used to spend on the previous platform.

Monica D.

Easy to use, modern design, fair pricing, and lots of useful integrations.

Monica D.

Total

30

67

60

features in common

30

features in common

Tribe's unique features

  • Social Media Integration

  • Labeling

  • Real-Time Chat

  • Employee Database

Answerbase's unique features

  • Active Directory Integration

  • Support Ticket Management

  • Version Control

  • Electronic Forms

Salesforce Service Cloud

4.4
(510)

Customer Service & Field Service Management Solutions

Pricing

Value for money

4.1

0.7

4.8

What users say about Salesforce Service Cloud's value for money

Overall it does what it should and for the price it's great also.

AR

Anonymous Reviewer

It is a great product to use, I just wish it didn't cost so much per user.

AR

Anonymous Reviewer

Total

28

195

60

features in common

28

features in common

Salesforce Service Cloud's unique features

  • Appointment Management

  • SMS Messaging

  • Network Monitoring

  • Dashboard

Answerbase's unique features

  • Content Creation

  • Membership Management

  • Custom Development

  • Content Publishing Options

Wix Answers

4.6
(22)

The only platform with all support channels in one place.

Pricing

Starting from

$24/month

Value for money

4.4

0.4

4.8

What users say about Wix Answers' value for money

The price is also very good. We really recommend this service to all companies that want a very good help center with great reliability.

SC

Sébastien C.

Cost effective platform to interface with our customers and provide them support. Ticketing and knowledge base are key tools for LooUQ to service our customers.

Greg T.

Total

21

89

60

features in common

21

features in common

Wix Answers' unique features

  • Customizable Fields

  • Status Tracking

  • Customer History

  • Customer Support

Answerbase's unique features

  • Alerts/Notifications

  • Custom Development

  • Website Management

  • Customizable Reports

Preferred Patron Loyalty

4.9
(83)

Loyalty marketing and gift card management

Pricing

Starting from

$59.95/month

Value for money

4.8
4.8

What users say about Preferred Patron Loyalty's value for money

It is powerful but simple, low cost but it works wonders, we liked that they had the free trial shows how capable this platform can be, you can create marketing campaigns through sms.

Luimer D.

The Preferred Patron Loyalty products allows any size business to cost effectively implement a Reward Program to both keep and increase their customers' loyalty.

KW

Kevin W.

Total

20

108

60

features in common

20

features in common

Preferred Patron Loyalty's unique features

  • Activity Dashboard

  • Interaction Tracking

  • Client Portal

  • Health Score

Answerbase's unique features

  • Inventory Management

  • Single Sign On

  • Decision Support

  • Website Integration

Marketing 360

4.7
(901)

#1 Marketing Platform For Small Business

Pricing

Starting from

$25

Value for money

4.5

0.3

4.8

What users say about Marketing 360's value for money

Madwire is constantly showing me that they are working for me, and that our money isn’t going to waste. They make sure that I know that I’m a priority, and has great support to our success.

JL

JOE L.

They have helped us generate leads effortlessly by using the most cost effective adwords, designing our website and personalize our promotional flyers.

SA

Sasha A.

Total

37

350

60

features in common

37

features in common

Marketing 360's unique features

  • Campaign Segmentation

  • Billing & Invoicing

  • Treatment Planning

  • Appointment Management

Answerbase's unique features

  • Discussions / Forums

  • Support Ticket Management

  • Feedback Management

  • Configurable Workflow

elevio

4.6
(27)

Self-service support & customer education platform

Pricing

Starting from

$79/month

Value for money

4.6

0.2

4.8

What users say about elevio's value for money

I personally benefit from it because it saves me so much time and money not thinking about having to code our own one.

SC

Sam C.

Easy to implement and saves so much time and money on coding this functionality.

SC

Sam C.

Total

30

97

60

features in common

30

features in common

elevio's unique features

  • Live Chat

  • Dashboard

  • Workflow Management

  • Offline Form

Answerbase's unique features

  • Gamification

  • Group Management

  • Online Forums

  • Search/Filter

monday.com

4.6
(2,3k)

Project Management Made Easy

Pricing

Starting from

$29/month

Value for money

4.3

0.5

4.8

What users say about monday.com's value for money

It had a fairly clean and organized design. It was easy to use and the price was good for what we needed.

GR

Greg R.

I tried out Monday.com because I saw ads for it on the subway. It has a lot of great functionality for scheduling and project manager, but the cost is out of our reach at this point.

AR

Anonymous Reviewer

Total

43

514

60

features in common

43

features in common

monday.com's unique features

  • Time & Expense Tracking

  • 360 Degree Feedback

  • Budget Control

  • Data Integration

Answerbase's unique features

  • Website Integration

  • Member Directory

  • eCommerce Management

  • Custom Development

Bitrix24

4.0
(458)

100% free CRM, collaboration and communication tool suite

Pricing

Starting from

$24/month

Value for money

4.2

0.6

4.8

What users say about Bitrix24's value for money

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.

Irfan A.

They are responsive in their support. I enjoy how the various functions are available to low-price users.

AW

Anna W.

Total

38

358

60

features in common

38

features in common

Bitrix24's unique features

  • Training Management

  • Lead Nurturing

  • Call Logging

  • Auto-Dialer

Answerbase's unique features

  • Returns Management

  • Community Management

  • Quality Assurance

  • Order Management

Freshdesk

4.5
(2,2k)

Online helpdesk system and customer service software

Pricing

Starting from

$19/month

Value for money

4.4

0.4

4.8

What users say about Freshdesk's value for money

After searching for a while, I found Freshdesk, which was by far the best option with the best price. It's automated response system was one of my favorite features.

BM

Brian M.

Impressive, robust, reliable and very economical customer care managements software.

FG

Frederick G.

Total

32

126

60

features in common

32

features in common

Freshdesk's unique features

  • Customer Complaint Tracking

  • Real-time Updates

  • Automated Routing

  • Multi-Language

Answerbase's unique features

  • Member Directory

  • Moderation

  • Applications Management

  • Electronic Forms

MyHub

4.8
(27)

Cloud Based Intranet Solution

Pricing

Starting from

$0.73/month

Value for money

4.9

0.1

4.8

What users say about MyHub's value for money

Really great off-the-shelf tool; brilliant value for money.

EA

Ed A.

Above all, this software is brilliant value for money.

EA

Ed A.

Total

28

100

60

features in common

28

features in common

MyHub's unique features

  • Drag & Drop

  • Email Alerts

  • Secure Login

  • Team Calendars

Answerbase's unique features

  • Categorization/Grouping

  • Content Creation

  • Applications Management

  • Electronic Forms

Mighty Networks

4.6
(25)

Community software for memberships and online courses.

Features

Total

19

71

60

features in common

19

features in common

Mighty Networks' unique features

  • Landing Pages/Web Forms

  • Payment Processing

  • Real-Time Chat

  • Member Portal

Answerbase's unique features

  • Self Service Portal

  • SEO Management

  • Access Controls/Permissions

  • Returns Management

Vanilla

4.4
(62)

Engage with Community

Pricing

Value for money

4.5

0.3

4.8

What users say about Vanilla's value for money

Great costumer support, easy to costomize the forum to specific needs. Overall a great experience.

CH

Christine H.

I loved that as it has an open source option, I could host it myself and save a lot of money, as we are starting with only a few users.

AR

Anonymous Reviewer

Total

33

87

60

features in common

33

features in common

Vanilla's unique features

  • User Management

  • Event Management

  • Activity/News Feed

  • Chat/Messaging

Answerbase's unique features

  • Support Ticket Management

  • Rich Text Editor

  • Queue Management

  • Document Classification

Bloomfire

4.3
(201)

Knowledge sharing & insights platform

Pricing

Value for money

4.1

0.7

4.8

What users say about Bloomfire's value for money

Pricing was comfortably within budget for our small business. Positively recommend this for internal use or even for business to client use.

BK

Bob K.

Personally I love it and would continue to use it but as we gain more and more users the price is becoming a serious bone of contention here.

RV

Ralph V.

Total

24

66

60

features in common

24

features in common

Bloomfire's unique features

  • Mobile Alerts

  • CRM

  • Asset Categorization

  • Administrative Reporting

Answerbase's unique features

  • Online Forums

  • Multi-Channel Communication

  • Real Time Notifications

  • Website Integration

FAQ Bot

4.6
(7)

Become FAQing amazing at customer service.

Features

Total

19

65

60

features in common

19

features in common

FAQ Bot's unique features

  • Lead Capture

  • AI/Machine Learning

  • Sentiment Analysis

  • Website Visitor Tracking

Answerbase's unique features

  • Collaboration Tools

  • Custom Development

  • Website Management

  • Returns Management

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Pricing

Starting from

$6000/month

Value for money

4.5

0.3

4.8

What users say about Quiq Messaging's value for money

Very intuitive and easy to use. Great feature set for the price of the software.

JG

Jerrod G.

Continuous investment to make it easy to deploy. Great employees and ceo.

SC

Serdar C.

Total

19

113

60

features in common

19

features in common

Quiq Messaging's unique features

  • Computer Telephony Integration

  • A/B Testing

  • Automated Routing

  • Proactive Chat

Answerbase's unique features

  • Quality Assurance

  • SEO Management

  • Multi-Store

  • Website Integration

Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

Features

Total

16

40

60

features in common

16

features in common

Yonyx's unique features

  • Email Management

  • Routing

  • Inbound Call Center

  • Help Desk Management

Answerbase's unique features

  • Queue Management

  • Electronic Forms

  • Real Time Notifications

  • Rich Text Editor

NiceJob

4.9
(99)

Reputation marketing with reviews, social & SEO tools

Pricing

Starting from

$75/month

Value for money

4.8
4.8

What users say about NiceJob 's value for money

We shopped around to find the most effective and cost-efficient program out there. We quickly learned the fine folks at NiceJob have their game together.

PG

Patrick G.

Ease of use, price, and RESULTS. Nicejob delivers the results they promise.

JG

Jeremiah G.

Total

13

113

60

features in common

13

features in common

NiceJob 's unique features

  • Complaint Monitoring

  • Experience Management

  • Online Booking

  • Digital Asset Management

Answerbase's unique features

  • Full Text Search

  • Document Classification

  • Returns Management

  • Access Controls/Permissions

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Pricing

Starting from

$19/month

Value for money

4.1

0.7

4.8

What users say about Zendesk's value for money

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

Total

35

196

60

features in common

35

features in common

Zendesk's unique features

  • Interaction Tracking

  • Text Analysis

  • Customer Service Analytics

  • Ratings / Reviews

Answerbase's unique features

  • Polls/Voting

  • Website Integration

  • Categorization/Grouping

  • SEO Management

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Pricing

Starting from

$15/month

Value for money

4.7

0.1

4.8

What users say about LiveAgent's value for money

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

AR

Anonymous Reviewer

Total

34

186

60

features in common

34

features in common

LiveAgent's unique features

  • Call Scripting

  • Offline Form

  • Service Level Agreement (SLA) Management

  • Customer Segmentation

Answerbase's unique features

  • Moderation

  • Returns Management

  • Categorization/Grouping

  • Custom Development

Capacity

4.5
(11)

Artificial Intelligence-based knowledge management solution

Features

Total

22

99

60

features in common

22

features in common

Capacity's unique features

  • Projections

  • Appointment Management

  • Task Management

  • Optical Character Recognition

Answerbase's unique features

  • Categorization/Grouping

  • Single Sign On

  • Multi-Store

  • Returns Management

Salesforce Marketing Cloud

4.1
(263)

Stand out in Your Customer's Inbox

Pricing

Starting from

$4800

Value for money

3.6

1.2

4.8

What users say about Salesforce Marketing Cloud's value for money

I think investing in the cloud solutions was one of the best decisions my team has made. We are able to manage our social channels with ease.

AR

Anonymous Reviewer

Companies often feel their marketing needs are not to the level that this application can provide and struggle to justify the cost.

DS

Desirae S.

Total

12

116

60

features in common

12

features in common

Salesforce Marketing Cloud's unique features

  • Customizable CTAs

  • Search Marketing

  • Drip Campaigns

  • Auto-Responders

Answerbase's unique features

  • Self Service Portal

  • Document Classification

  • Customizable Reports

  • Decision Support

Falcon.io

4.2
(179)

Unified social media marketing and management platform

Pricing

Starting from

$108/year

Value for money

3.8

1.0

4.8

What users say about Falcon.io's value for money

The support staff are great. Finally the modular pricing makes it affordable for a wide variety of needs.

AB

Abe B.

When our contract was up this year, we switched from Falcon.io to another platform because we found other platforms with similar functionalities for a much lower price.

Lynne L.

Total

20

113

60

features in common

20

features in common

Falcon.io's unique features

  • Change Management

  • Brand Tracking

  • Real Time Analytics

  • URL Customization

Answerbase's unique features

  • Inventory Management

  • Single Sign On

  • Video Support

  • Website Integration

Airtable

4.7
(1,1k)

Cloud-based organization & collaboration tool

Pricing

Starting from

$12/month

Value for money

4.6

0.2

4.8

What users say about Airtable's value for money

I like using AirTable as a database because it is very safe, cost friendly and there's a lot of features you can use that is applicable in each department.

AR

Anonymous Reviewer

With limited staff and budgets, we're pretty much relegated to Google Sheets or Excell. CRM's like Salesforce and DonorPerfect are nice, but complicated and expensive for a small organization.

MH

Matt H.

Total

22

161

60

features in common

22

features in common

Airtable's unique features

  • Traditional Methodologies

  • Multi-Channel Campaigns

  • Multi-Department/Project

  • Progress Tracking

Answerbase's unique features

  • Customer Database

  • Document Classification

  • Decision Support

  • Returns Management

Creatio CRM

4.8
(79)

Boost marketing, sales and service performance!

Pricing

Starting from

$25/month

Value for money

4.8
4.8

What users say about Creatio CRM's value for money

Fantastic service throughout from pre-sales, implementation and on going post implementation support. Cost effective in every aspect.

MH

Mark H.

We were looking for a software that would support and foster our business expansion and growth. Thanks to the intelligent bpm’online software, we reduced technology costs, and improved productivity.

Daniel M.

Total

15

108

60

features in common

15

features in common

Creatio CRM's unique features

  • Order Processing

  • Interaction Tracking

  • Customer History

  • Status Tracking

Answerbase's unique features

  • Self Service Portal

  • Document Classification

  • Decision Support

  • Rich Text Editor

EngageBay

4.6
(69)

Integrated sales & marketing software for growing teams

Pricing

Starting from

$9.99/month

Value for money

4.8
4.8

What users say about EngageBay's value for money

A great automation tool with a competitive price.

Jan Patrick T.

Best on the market - and certainly at this price.

SM

Sian M.

Total

20

203

60

features in common

20

features in common

EngageBay's unique features

  • Behavior Tracking

  • Lead Notifications

  • Call Management

  • Call Tracking Metrics

Answerbase's unique features

  • Collaboration Tools

  • Version Control

  • Multi-Store

  • Website Integration

Jive

3.9
(43)

Interactive intranet and collaboration hub for business.

Pricing

Value for money

3.7

1.1

4.8

What users say about Jive's value for money

Good pricing and nice that they now have a mobile version that works well - many other intranet software platforms do not have mobile capabilities.

JB

Julia B.

Quick and easy contract (service) purchase and install. Reasonable pricing cost.

DW

Denis W.

Total

17

81

60

features in common

17

features in common

Jive's unique features

  • Employee Reward Programs

  • Task Management

  • Contact Database

  • Employee Profiles

Answerbase's unique features

  • Queue Management

  • Electronic Forms

  • Access Controls/Permissions

  • Customizable Reports

Axero

4.4
(33)

Intranet software and collaboration solutions.

Pricing

Value for money

4.2

0.6

4.8

What users say about Axero's value for money

Rich features, ready-to-use templates, excellent customer support, solid search engine, affordable pricing.

JC

James C.

It has a nice blend of feature/functions like Lithium and Jive without the price tag.

TP

Terri P.

Total

26

147

60

features in common

26

features in common

Axero's unique features

  • Jobs Board

  • Asynchronous Learning

  • Commenting/Notes

  • Project Time Tracking

Answerbase's unique features

  • Support Ticket Management

  • Queue Management

  • Shopping Cart

  • Video Support

PeerBoard

4.5
(13)

Plug & play community and forum software

Features

Total

21

51

60

features in common

21

features in common

PeerBoard's unique features

  • Member Types

  • Member Communities

  • Account Management

  • Data Security

Answerbase's unique features

  • Applications Management

  • Electronic Forms

  • Real Time Notifications

  • Customizable Reports

Mallcomm

5.0
(1)

Engagement and operations management for real estate

Features

Total

12

55

60

features in common

12

features in common

Mallcomm's unique features

  • Activity/News Feed

  • Vendor Management

  • Ad hoc Reporting

  • Employee Directory

Answerbase's unique features

  • Version Control

  • Shopping Cart

  • Customizable Reports

  • Data Import/Export

Higher Logic

4.4
(94)

Leading Cloud-Based Community Platform

Pricing

Value for money

4.0

0.8

4.8

What users say about Higher Logic's value for money

Since it's a hosted platform, you benefit from all of the investments that they make in the platform and the technology.

Tom J.

Would appreciate more features without add on costs.

AR

Anonymous Reviewer

Total

18

35

60

features in common

18

features in common

Higher Logic's unique features

  • Event Calendar

  • Project Management

  • Blogs

  • Contact Management

Answerbase's unique features

  • Full Text Search

  • Document Classification

  • Real Time Notifications

  • Returns Management

Yext

4.4
(99)

One search platform. Limitless search solutions.

Pricing

Value for money

3.9

0.9

4.8

What users say about Yext's value for money

Our experience with Yext has been amazing. Our company had an existing subscription that I took over, so in any other instance I would have been out of luck with training.

Hayley M.

Price is kind of high, but their service is worth it. Their support is really great and responsive too.

IR

Ian R.

Total

27

137

60

features in common

27

features in common

Yext's unique features

  • Role-Based Permissions

  • Drag & Drop

  • Social Media Monitoring

  • Scheduled / Automated Reports

Answerbase's unique features

  • Content Creation

  • Discussions / Forums

  • Inventory Management

  • SEO Management

Bookafy

4.7
(131)

Free online appointment booking software

Pricing

Starting from

$7/month

Value for money

4.6

0.2

4.8

What users say about Bookafy's value for money

Better pricing and more feature rich on the oaid version. A white-labeled option for resellers/marketers that is way more economical and the customization possibiliites are superior to Calendly's.

John M.

Very descent online scheduling system for a good price.

AR

Anonymous Reviewer

Total

4

39

60

features in common

4

features in common

Bookafy's unique features

  • Class Scheduling

  • Mobile Alerts

  • Microsoft Outlook Integration

  • Appointment Management

Answerbase's unique features

  • Customizable Reports

  • Single Sign On

  • Communication Management

  • Text Editing

HappyFox Chat

4.5
(17)

Premium live chat software

Pricing

Starting from

$29.99/month

Value for money

4.5

0.3

4.8

What users say about HappyFox Chat's value for money

For the price it is a pretty good app but if they can improve the design and add more features would be okay to even sell for a better higher price.

Yashasvi A.

We switched from another chat function platform because they charged for each additional agent. We have saved a lot of money in the long run and we're so glad to have made the move.

NC

Nicola C.

Total

5

19

60

features in common

5

features in common

HappyFox Chat's unique features

  • Real-time Consumer-facing Chat

  • Real Time Reporting

  • Offline Form

  • Transfers/Routing

Answerbase's unique features

  • Customizable Reports

  • SEO Management

  • Order Management

  • Text Editing

Kayako

4.0
(158)

Unified customer service platform

Pricing

Starting from

$15/month

Value for money

3.8

1.0

4.8

What users say about Kayako's value for money

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.

Mirele K.

The utter lack of respect I was given as a long time customer was frustrating. I asked to get out of contract in the middle of a year long term for a partial refund.

AR

Anonymous Reviewer

Total

23

89

60

features in common

23

features in common

Kayako's unique features

  • Change Management

  • Automated Routing

  • Channel Management

  • Role-Based Permissions

Answerbase's unique features

  • Online Forums

  • SEO Management

  • Decision Support

  • Returns Management