Anywhere365 vs Glassix

HubSpot CRM

Zendesk Suite

Call Center Studio

2Chat

CallShaper

Avaya Experience Platform

Compare Anywhere365 and Glassix based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Outbound + Inbound, IVR, AI, Dispatch, QA, Omni, reporting, 25 Lines/agent, soft-phone, TCPA, 99.999% uptime, API, WebHooks and more!

Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance

Anywhere365 is a call center software that helps businesses with skill and product-based call routing to manage omnichannel dialogues. The platform offers AI-based language translation tools, which allow teams to process chats in real-time.

Automated Routing

Automatic Call Distribution

Blended Call Center

Call Logging

Call Recording

Call Routing

Call Scripting

Caller ID

Chatbot

Computer Telephony Integration

Dashboard

Inbound Call Center

Manual Dialer

Multi-Channel Communication

Outbound Call Center

Queue Management

Reporting/Analytics

Anywhere365

Android

Web-based

Windows

Supply chain analyst 

The application is very easy to use and great at the price. Loved the dashboard and reporting feature.

Customer Care Supervisor

The transfer feature is also amazing. Very easy to use and also very intuitive, so it was great for training new employees who weren't as tech savvy.

This is probabaly more user error than an actual flaw with the software, but I had a difficult time navigating between the different tabs when i had multipel tabs open.

Manager

My overall experience was quite awesome with skype. It has all the required features in very affordable price.

As I said above, my main utilization as within customer care, and i love the case manegemnt feature that helps keep your client organization organized.

Performance Improvement Leader

Overall, good experience. I like that it is easy to chat with people outside of your organization.

Entrepreneur 

There are a lot of great features. Overall it’s a great messaging, video, and calling service for businesses.

Teacher

The multiple tabs could be sometimes confusing at first, I missed a way I could classify them (in different colors, for instance).

Junior Analyst

The best thing about skype is we can share our screen with the other users so that they can understand what is exactly happening at this end.

Director

Probably the easy usability of the tool that as a 365 user it does help in order to find the appropriate function for multi conferencing.

I previously worked in the customer care sector, and skype365 was such a great tool for our team.

Interviewing

I like that Skype for Business is easy to launch and secure. I've used it to host meetings and as a participant without issue.

Target dates are not being met because of the lack of functionality. The chatbot responds as if it's a robot and not a personable interaction.

Brand Manager

Anywhere 365 offers a seamless integration with Skype for business allowing us to control our chat programs with ease & efficiency.

It offers little access to emergency services.

Marketing analyst

I like that Skype is easy to use. There aren’t many extra features, so the learning curve is nonexistent.

Quality supervisor

It is very easy to use office from anywhere and any device. Don't have to worry about forgetting something while travelling, since it is accessible online from anywhere.

Technical Consultant

Finally a contact center that integrates problem free with skype for business. Programming is very graphic oriented which makes it easy for anyone.

Anywhere365 screenshot: Anywhere365 ServiceNow attendant console

Anywhere365 screenshot: Anywhere365 MS Teams attendant console

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Small Business

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from various app integrations.

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

2Chat is an all-in-one programmable WhatsApp automation tool for small teams. It integrates with existing workflows while allowing users to continue using WhatsApp normally. Features include multi-device support, customizable bots, live chat, reporting tools, and more.

Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. Powered by GPT-4.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Agent Interface

AI/Machine Learning

Alerts/Escalation

Alerts/Notifications

Autoresponders

Batch Communications

Call Center Management

Callback Scheduling

Campaign Management

Canned Responses

Chat/Messaging

Code-free Development

Collaboration Tools

Communication Management

Configurable Workflow

Contact Database

Contextual Guidance

Customer Database

Customer Experience Management

Customer History

Customer Segmentation

Customer Service Analytics

Customizable Branding

Customizable Fields

Customizable Reports

Data Import/Export

Document Storage

Drag & Drop

Email Management

Email Templates

Engagement Tracking

Feedback Management

File Sharing

Inbox Management

Intent Recognition

Interaction Tracking

Knowledge Base Management

Live Chat

Macros/Templated Responses

Mobile Access

Mobile App

Monitoring

Multi-Channel Management

Multi-Language

Multi-User Collaboration

Performance Management

Performance Metrics

Personalization

Pre-Configured Bot

Proactive Chat

Quality Management

Real-Time Analytics

Real-Time Chat

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Reporting & Statistics

Search/Filter

Secure Data Storage

Service Level Agreement (SLA) Management

Single Sign On

SMS Messaging

Social Media Integration

SSL Security

Support Ticket Management

Surveys & Feedback

Task Management

Template Management

Third-Party Integrations

Transcripts/Chat History

Transfers/Routing

Video Support

Visual Analytics

Workflow Management

Workforce Management

Glassix

What I love the most about Glassix is its comprehensive monitoring capabilities, providing detailed insights into online activities for both parental control and employee monitoring.

manager

It is worth mentioning the ease of starting a new chatbot and implementing them, it is also a plus point. Glassix is definitely worth implementing in your business.

Freelance

The conversational tools have been super helpful in handling frequent questions, and the fact that it is a single platform for all channels makes navigation a piece of cake.

Management Assistant

This enhances personalization, improves issue resolution, and ensures that support agents have all the necessary context for each interaction.

Virtual Assistant

What stood out most was its ability to streamline task management and communication, making collaboration seamless.

Asistente Administrativo

Glassix: The most intuitive, effective, and comprehensive interaction management tool.

Admnistration

Software interface is good and easy to use. It helps to manage multi platforms interaction in no time.

Executive Assistant

The support team has been responsive and helpful whenever we've had questions or needed assistance.

Floor Manager

Glassix has made us exceed our customer's expectations in terms of brilliant customer service which has helped us to retain our customers and also get new ones.

I can´t say there is sometings I dislike about Glassix, I can only say try it.

Administrative Officer

What I liked most about Glassix is its interface and navigation.

Researcher

The best feature for me is the integration of messages across different apps into one inbox.

Its seamless integration with various digital channels such as instant messaging apps, SMS, email, live chat, and social media ensures all interactions are handled efficiently from one place.

VP of Service & Sales 

No automatic messages in whatsapp based on time periods.

Glassix is the ultimate solution for costumer support management.

Since we started using Glassix, our revenue has significantly increased because our customers keep coming back.

Anywhere365 vs Glassix Comparison (2026)

Anywhere365

Glassix

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives