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Bazaarvoice vs Yotpo Comparison (2026)

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Good recommendations?

Bazaarvoice

Yotpo

Overview

Harness authentic product reviews with Bazaarvoice's review management software. Collect, display, and manage your reviews at scale!

Maximize response rate with personalized review requests, reminders, and incentives. Use one interface to collect, manage, and respond to your customer content.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

199

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

Value for money

Ease of use

Features

Customer support

68%

would recommend this app

4.5

377

251

Value for money

Ease of use

Features

Customer support

72%

would recommend this app

Pros

“The customer support and customer success are the top notch.”

Darwin S.

Digital Post-purchase Experience Expert

“I like the fact that it is easy to use and there is no fluff - you get right into the core of the platform straight away.”

Victor L.

CRM / Markeing automation Specialist

Pros

“It's fine. If you need a reviews platform with decent UGC tools and want something that plays nicely with Shopify, it gets the job done. But if you're expecting a true all-in-one that replaces your ESP or a proper loyalty program, it falls short.”

Darren Y.

Sr Manager, Digital Marketing

“Their loyalty program is decent and allows SMB to offer a turnkey solution that will drive higher lifetime engagement with our biggest spending customers.”

Andrew L.

eCommerce Manager

“You can pick which reviews hit your website and if one is bad and needs further escalation it will let you reach out to the reviewer by email to solve the issue and ask them to re-review.”

Hannah D.

Warehouse Assistant Manager

Cons

Not enoughreviews yet

Cons

“However during integration they duplicated points in users accounts, not as many customizations as promised, and it's super expensive”

NATASHA M.

Controller

“We also had issues with international markets as some of the copy which appears on site is hard coded in English.”

Suzanne L.

Head of CRM

“Support tickets lack basic functionality, the support portal is a security disaster, they sent me a login to a a rep, not a customer, and then just swept it under the rug.”