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Yotpo Pricing, Features, Reviews and Alternatives
Yotpo FAQs
Q. Who are the typical users of Yotpo?
Q. What languages does Yotpo support?
Q. What other apps does Yotpo integrate with?
Yotpo integrates with the following applications:
SAP Marketing Cloud, Remarkety, HubSpot Marketing Hub, Shopify Plus, findify, Adobe Commerce, WooCommerce, Mavrck, Smile.io, DataGrail, Re:amaze, Refersion, Weglot, Octane AI, Glew, ProveSource, Nosto, MESA, SAP Commerce Cloud, Emarsys, Searchspring, Bazaarvoice, Twitter, Sailthru, Trend, Klaviyo, LoyaltyLion, Antavo, Vend, Meta for Business, Fomo, Gorgias, Fresh Relevance, Omnisend, OrderGroove, Mailchimp, Instagram, Volusion, Beeketing, Zinrelo, AdRoll, Salesforce Platform, BigCommerce, Shopify, Zendesk Suite
Yotpo product overview
What is Yotpo?
Yotpo, the leading eCommerce marketing platform, helps thousands of forward-thinking brands like Rebecca Minkoff, MVMT, Bob’s Discount Furniture, and Steve Madden accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more. Brands with Yotpo are empowered to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools you use every day, including Google, Instagram, top eCommerce platforms, and the rest of your tech stack. Yotpo is a Forbes Cloud 100 company with offices in New York, London, Boston, and Tel Aviv.
Key benefits of using Yotpo
Typical customers
Platforms supported
Support options
Training options
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Yotpo pricing information
Value for money
4.0
/5
349
Starting from
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Pricing options
Value for money contenders
Yotpo features
Functionality
4.4
/5
349
Total features
71
12 categories
Most valued features by users
Functionality contenders
Yotpo users reviews
Overall Rating
4.6
/5
349
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.34/10
239
84
18
4
4
Reese D.
Overall rating contenders
Patrick G.
ecommerce administrator
Food & Beverages, 1-10 employees
Review source
Transcript
Patrick: Hello, my name is Patrick, eCommerce Administrator. I give Yotpo five out five stars. Please...
Rebecca S.
Founder
Food & Beverages, self-employed
Review source
Transcript
Rebecca: Hi, I'm Becky. I'm an owner. I give Yotpo a five out of five. And for more reviews like this,...
Ardalan Z.
Medical Devices, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
There are maybe more than 100 review apps that can help your company grow organic content or ask customers to write site, and product reviews. But Yotpo is on a completely different level than most. They regularly update their product, have so many features that can help your onsite and offsite strategies, and most importantly (at least for our company), they have a great team of account executives, experts, strategists, and support staffs. We started our experience almost 2 years ago (Yotpo strategist: Hannah Kim) and Yotpo keeps exceeding our expectations with new features every month.
Amazing features - could help both e-commerce and non-ecommerce websites - Great quick support
Installation looks easy at first but sometimes requires some knowledge of coding. Not a real con but I thought you should know that.
Ben P.
Food & Beverages, 11-50 employees
Used daily for 2+ years
Review source
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Yotpo has allowed us to gather thousands of customer reviews that help provide social proof to drive new customer purchases. We have been using the softeware successfully for over 2 years and have now signed up to their SMS marketing platform.
The Facebook advertising integration is very basic and does not allow for well crafted adverts to be launched.
Hello Ben! Thank you for the amazing review! We're happy to know you've been enjoying Yotpo for so long and that you keep seeing great results.
Colette M.
Consumer Goods, 1-10 employees
Used weekly for 2+ years
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The platform is not hard to use. Quick and easy to get review emails going out. But there have been too many cons for us not to be frustrated and begin to look for an alternative when our contract is over.
Yotpo makes the short list of Google Review partners. This is a big plus for them. And they do offer some neat features, like the ability to invite customers to not only review a product, but also review the company at the same time.
Yotpo price is much higher than their competitors. They seem to feel that their product is much more superior and therefore justifies the price tag. In reality, a lot of their competitors now offer the exact same services and have similar capabilities---at a much lower price.
Thank you for taking the time to leave your feedback, we truly appreciate it. We are constantly working on our pricing and plan options in an effort to provide the best solution for our customers at each point in their journey; however, we understand that it doesn't work for everyone! If you have any questions regarding your plan or pricing, please feel free to reach out to us anytime.
Katrina O.
Building Materials, 51-200 employees
Used daily for 2+ years
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I've had an overall positive experience with Yotpo because is helps our customers see past product reviews and project images.
I like that we are able to show our future customers products they are looking for, as well as display honest, customer feedback. This adds to the overall shopping experience.
There are some technical issues that I have not been able to do or figure out over the years. Even with development help, we still run into issues occasionally.
Thanks so much for sharing your feedback — we're happy to hear that you're enjoying Yotpo Reviews. If you ever have questions about specific functionality or features, we encourage you to reach out to our support team for assistance.
Catarina B.
Retail, self-employed
Used daily for 6-12 months
Review source
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For a small company, every bit of feedback matters to build brand trust and confidence and I wouldn't have been able to do it without Yotpo.
Yotpo has been a very good asset to my company as it has made it very easy to capture user feedback on my products and subsequently display them on the website. Their integration with WooCommerce is seamless and the ease of capturing reviews with an email integrated form is super quick.
The only negative for me is how their external scripts can affect my site speed, perhaps this is something they can work on improving as in this day an age speed is key for converting viewers into customers.
Thanks for taking the time to leave a review! We work hard to meet our customers' expectations, and we're happy to hear we hit the mark for you.
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