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Yotpo
Yotpo, the leading eCommerce marketing platform.
Last updated: March 2025
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Yotpo - 2025 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2025
Starting from
368
Per month
Alternatives with better value for money
Yotpo’s pros and cons based on 368 verified reviews
To identify what users like and dislike about Yotpo, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment toward the given topic in their reviews.
Ease of setup and implementation
96% of reviewers feel positive about the setup implementation of Yotpo. Users think the software is easy to install and configure, with many highlighting its quick setup process. Some users report that the intuitive design and helpful video tutorials make the implementation straightforward. Reviewers appreciate the support provided during setup, noting that the software functions well once configured and requires minimal maintenance.
Effective customer service and support
91% of reviewers feel positive about Yotpo’s customer service. Users think the support team is professional, responsive, and helpful in addressing issues promptly. Some users report that the customer service enhances their confidence and trust in the product. Reviewers appreciate the various features that facilitate customer engagement, loyalty programs, and the ability to leverage customer feedback effectively.
See related user reviews
High Cost and Limited Access
43% of reviewers feel negative about Yotpo's value for money/pricing. Users think the software can be expensive, especially for small businesses. Some reviewers feel the best features are locked behind expensive plans. They report frustration with the lack of pricing transparency and mandatory annual contracts.
Yotpo's key features
Most critical features, based on insights from Yotpo users:
All Yotpo features
Features rating:
Yotpo awards
Yotpo alternatives
Yotpo
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368
Per month
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Yotpo pricing
Value for money rating:
Starting from
368
Per month
Flat Rate
Yotpo integrations (106)
Integrations rated by users
We looked through 368 user reviews, to identify which products are mentioned as Yotpo integrations, and what is the users perception.
“Shopify is our ecommerce tool, so the integration was very important because Yotpo reviews were a way to reassure our customers.”
Juliette Petit
CEO
“It's the reason that we engaged with yotpo. Their entire suite tightly integrates with Shopify+ and does so with minimal headaches.”
Andrew Leon
eCommerce Manager
Yotpo support options
Typical customers
Platforms supported
Support options
Training options
Yotpo reviews
Overall rating
4.6
/5
368
Positive reviews
92
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.3/10
248
89
21
5
5
Yotpo FAQs
Yotpo has the following pricing plans:
Starting from: $368.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Yotpo?
Yotpo has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Yotpo support?
Yotpo supports the following languages:
Irish, Polish, Norwegian (Bokmal), Portuguese, Turkish, Japanese, Spanish, Finnish, German, Italian, French, English, Czech, Hungarian, Swedish, Dutch, Danish
Q. Does Yotpo offer an API?
Yes, Yotpo has an API available for use.
Q. What other apps does Yotpo integrate with?
Yotpo integrates with the following applications:
SAP Marketing Cloud, Remarkety, HubSpot Marketing Hub, Shopify Plus, findify, Adobe Commerce, WooCommerce, Later Influence, Smile.io, DataGrail, Re:amaze, Refersion, Weglot, Octane AI, Glew, ProveSource, Nosto, MESA, SAP Commerce Cloud, Emarsys, Searchspring, Bazaarvoice, Twitter/X, Sailthru by Marigold, Trend, Postscript, Klaviyo, LoyaltyLion, Antavo, Meta for Business, Fomo, Gorgias, Fresh Relevance, Omnisend, OrderGroove, Mailchimp, ViralSweep, Instagram, Volusion, Beeketing, Zinrelo, AdRoll, Salesforce Platform, BigCommerce, Shopify, Zendesk Suite, Cordial
Q. What level of support does Yotpo offer?
Yotpo offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum
