CallHub vs CTM

Twilio

Five9

Aircall

8x8 Work

CallRail

Qubicles

Compare CallHub and CTM based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Donorbox

Donorbox is an embeddable, localized donation form / plugin for websites, designed to encourage recurring donations with fast, multi-step checkout

Qomon

Qomon is the modern Supporter Activation Platform for political & nonprofit orgs to transform passive contact lists into real impact.

Trail Blazer Campaign Manager

Trail Blazer is an all-in-one voter management and fundraising CRM for campaigns, political parties, and PACs of all sizes. Key features included FEC reporting, online donations, unlimited mass email, mobile canvassing, and event registration. Track voter issues and improve your GOTV efforts.

CallHub is an easy to use, all-in-one campaigning and organizing platform. CallHub makes it easy for organizations of any size to connect with their audience and drive change. 

2-Way Messaging

Activity Tracking

Answering Machine Detection

Auto-Dialer

Automated Responses

Automatic Call Distribution

Automatic Outbound Dialer

Callback Scheduling

Call Center Management

Call Disposition

Caller ID

Call List Management

Call Logging

Call Monitoring

Call Recording

Call Reporting

Call Scripting

Call Transfer

Campaign Analytics

Campaign Management

Campaign Planning

Campaign Scheduling

Campaign Segmentation

Campaign Specific Caller ID

Communication Management

Computer Telephony Integration

Contact Database

Contact Management

Customer Segmentation

Customizable Fields

Dashboard

Data Import/Export

Donor Management

Donor Targeting

Email Management

Email Marketing

Email Tracking

Engagement Tracking

Event Management

Event Triggered Actions

FCC Compliance

FTC Compliance

Fundraising Management

Inbound Call Center

List Management

Manual Dialer

Mass Texting

Message Personalization

Mobile Access

Monitoring

Multi-Campaign

Open Rate Tracking

Outbound Call Center

Political Campaign Management

Polls/Voting

Power Dialer

Predictive Dialer

Preview Dialer

Progressive Dialer

Queue Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Reporting

Real-Time Updates

Reporting/Analytics

Reporting & Statistics

Scheduled Messaging

Sentiment Analysis

Shortcodes

SMS Marketing

SMS Messaging

Staff Management

Survey/Poll Management

Surveys & Feedback

Text to Speech

Third-Party Integrations

Voice Mail

Volunteer Management

Voter Database

Most reviewers indicate that CallHub offers affordable, flexible pricing with no contracts, and they appreciate the pay-as-you-go model for small organizations. However, some reviewers feel adding team members is costly and report higher prices for larger teams.

Value for money

By industry, CallHub reviewers are most commonly professionals in political organizations (34%). The most frequent use case for CallHub cited by reviewers is political campaigns (54% of reviewers).

CallHub

Web-based

Essentials

Scale

IT manager

We like CallHub to inform our school and church community of delays and cancellations - whether weather related or bus breakdowns, it works great to inform smaller or bigger groups of people.

Tech Lead

Reliable when making phone calls and sending text messages; gives you immediate interactive feedback as the campaign goes, so we are no longer left in the dark for any errors.

Independent petPro

I liked CallHub’s user-friendly interface, seamless functionality for organizing campaigns, and the ability to connect with contacts, which made outreach efficient and effective.

Digital Makerting director

What I liked least about CallHub is that the user interface can sometimes feel a bit clunky, especially when managing large campaigns.

Marketing Director

The diversity of the product requires user committment to learn the applications available.

Broker Owner

Callhub offers exceptional ease of use, making it simple and efficient to manage outbound calling campaigns."

Volunteer

Simple enough to use interface, customizations on music, ability to add giant swaths of numbers and get through them effortlessly.

It’s a powerful tool for managing various communication campaigns, though it takes a bit of time to get used to.

Teaching Assistant

I appreciate the speed with which CallHub facilitates note taking and moving on to the next call.

Campaign calling

There didn’t seem to be a way to make the system recognize that someone’s number had been called already & the person spoke to one of the volunteers as a number of people said they had been called multiple times.

Campaign Director

I needed more sophisticated performance analytics for campaigns and canvassers such as a live dashboard

Community Outreach Coordinator

Easy way Text broadcasting for the campaign, but be able to personalise responses, and the integration with Nationbuilder.

Campaign caller

There were times where there was no sound to indicate a call was being made and others when a very loud, overstimulating ringing would happen when I was placing a call.

Operations Manager

IVR, our sales team gets 100 leads a day, so we get a feature where customers can call us back.

Sometimes the dashboard can glitch and I wish there was an app for call hub that would be able to see what I see on the website.

However, I wasn’t able to see the previous notes about when they were last called in Callhub, potentially making two calls very close together.

Inability to dial the second contact number on file.

Owner

It needs ready help bubble feature to guide through process for any set during the application use

Clergy

It was a hassle to get my card approved, it kept on saying High risk score until I sent proof of address and ID to customer support.

Head of department

It would lag on occasion, but other than the one or two calls it would just hang up on, no big issues

Treasurer

I appreciate the ability to broadcast information to members of our organization with one recording.  

Vet check

Like to contacting veterans periodically and provide needed referrals for necessary human services and financial assistance

Community Mobiliser

It seems to be the only tool available in EU that is both GDPR compliant and well suited for work with volunteers.

Caller

It was very effective in helping to make calls and interact with other the callers during the election campaign.

For the most part CallHub provided a seamless experience, allowing me to move from one call to the next with ease.

candidate

nagging" emails about low credits; manner in which custom fields are stored

Member

This type of reaction fosters division and I would like to see social media sites open to all sides of a discourse.

Phone Bank Manager

It was glitchy and kicked people out of the website often while hosting our phone banks.

Union Rep

Some minor technical issues in terms of being able to hear the other line (e.g., some lagging).

Financial agent

I love the autodialer, and the ability to customize the script.

Learning curve was challenging in the beginning.  

Executive Director

When we first started using it they didnt have an app for phones or iphones. But they do have that functionality now.

I kept detailed notes on each interaction, which (I think) made it easier for future callers.

Senior Marketing Specialist

It would be great to see who exactly didn't get the voice broadcast more clearly and how long recipients heard the voice broadcast.

Teacher

I got a lot of hang-ups when I was going through my list of folks, and I suspect it was because it was not accurately reflecting who was calling.

Sometimes it glitches, and takes a while for numbers to filter through.

Being able to edit the script is very helpful especially when so much information needs to constantly change

CUSTOMER SERVICE SUPERVISOR

The representative was very helpful to locate the call log and determine what was wrong with the import file.

Phonebanker

Ease of access and straightforward ability make calls with details of each client easily viewable and prompts easily accessible.

The call quality wasn't great and the UI felt a little flat/ static.

Chief Customer Officer

Compared to Callhub to other available calling system on the market, Callhub has a lot of features for a reasonable cost.

Some options not availble as when leaving message no option to rerecording it

President

When calling people, it shows up o their phone as "Suspected Spam" and they don't answer.

Our Local Union has been using this tool to start up call campaigns, and it works great.

Business Owner

Also For calls, they charge money on a minute basis rather than a second basis.

Executive Assistant

The comcept of the program & ability to have credits refunded

Audio issues happened daily with multiple issues and were hard to predict.

The ease of having the next calls lined up for me without having to dial the numbers in myself made for a smooth experience.

I’ve been able make contact with my target demographic successfully using this tool.

Also the process of creating a new campaign and adding members is very tedious - wish it was easier.

Call Management

Communication Campaigns

Call Music

Call Notes

Credit and Payment

Volunteer Outreach

Performance and Speed

Phone Banking

Call Scripts

Freelancers

Small Business

Large Enterprises

Mid-size Business

Most reviewers indicate that CallHub offers affordable, flexible pricing with a pay-as-you-go model and no contract requirements, making it accessible for small organizations and nonprofits. They appreciate the ease of getting started without upfront costs and feel the available features justify the price. Some users say the platform is cost effective compared to traditional methods and other industry options. However, some reviewers feel that adding team members can be expensive and report that costs may be higher than some competitors, suggesting that pricing could be improved for larger teams.

CallHub vs CTM Comparison (2026)

CallHub

CTM

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives