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dualmon vs RemotePC Comparison

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Overview

Category Leaders

dualmon Remote Access is a remote desktop software that helps businesses manage support, server monitoring, access management...

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

49

/yryear
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

22.12

/yryear
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

5

4

3

2

1

70

25

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.2

5

4

3

2

1

31

9

5

2

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

Being able to successfully manage my network and my servers by using Dualmon remote access software has been a lifesaver. I honestly would not be able make it without this software.

JC

James C.

I have been using this for about 9 months and love it, I was searching for a cloud based remote service, and for the price Dualmon is great.

SR

Shane R.

Works great and very affordable. Every time I've had an issue it was resolved quickly.

GN

Gina N.

Pros

My first connect was eventually successful with the help of help desk chat.

JB

Joseph B.

It is a cost effective way to be able to access the office from anywhere. Also great to use to help client's with tech issues and data entry directly to their machine.

AR

Anonymous Reviewer

The installation was very quick, and super straight-forward. It's very easy to set up an always-on connection with the guided installer.

AR

Anonymous Reviewer

Cons

If the computer I am accessing is turned off, then it does present a problem. Sometimes, the cleaning personnel will accidentally shut my computer off, which leaves me unable to access my computer.

AR

Anonymous Reviewer

I would be willing to pay for the app, or pay more for the annual subscription if it came to that.

WC

Walt C.

The only feature missing from DualMon is multiple window control.

RA

Rajpal A.

Cons

Stay away from this company!!!! Cheap services and the worst customer service I have seen. They just canceled my account and deactivated 40 computers without even telling me.

ML

Maor L.

If there was a drawback, I would say the speed, but this is the problem with all remote desktop softwares.

KK

Kevin K.

I didn't appreciate them and switched to Teamviewer and it was the worst experience EVER. There's no way the Teamviewer reviews are real.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features33
  • Access Controls/Permissions
  • Activity Tracking
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Customizable Branding
  • Diagnostic Tools
  • Drag & Drop
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple Monitor Access
  • Multiple User Accounts
  • Print Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Screen Recording
  • Screen Sharing
  • Secure Login
  • Self Service Portal
  • Session Recording
  • Session Transfer
  • Summary Reports
  • Third Party Integrations
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • User Management
  • Whiteboard
  • Total features33
  • Access Controls/Permissions
  • Activity Tracking
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Customizable Branding
  • Diagnostic Tools
  • Drag & Drop
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple Monitor Access
  • Multiple User Accounts
  • Print Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Screen Recording
  • Screen Sharing
  • Secure Login
  • Self Service Portal
  • Session Recording
  • Session Transfer
  • Summary Reports
  • Third Party Integrations
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • User Management
  • Whiteboard

Integrations

  • Total integrations2
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • Jira
  • Magento Commerce
  • Mailchimp
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM