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Zoho Assist vs RemotePC Comparison (2026)

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Good recommendations?

Zoho Assist

RemotePC

Overview

Quick Remote technical support enabled with embeddable website widget, built-in chat, file transfer, remote rebooting, rebranding & more

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

₹

480

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

29.5

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

1.5K

1.1K

311

Value for money

Ease of use

Features

Customer support

90%

would recommend this app

4.7

583

460

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

Pros

“It provides a reliable and cost-effective solution for delivering remote support, which is essential for running a small IT-focused business. Despite a few minor drawbacks, it offers strong functionality and ease of use, making it a valuable tool for supporting clients and maintaining efficient operations.”

Jerry L.

Owner

“We use it as part of our remote support workflow for Matrix Computing Technology and have successfully implemented a custom-branded support portal, unattended access, and client remote support services.”

Hosam K.

Owner

“As a cloud-based solution, it seamlessly empowers IT teams to troubleshoot devices across Windows, Mac, Linux, and mobile platforms without requiring end-users to install any software.”

Sean S.

network manager

Pros

“Our company started with your free version and upgrade as first step to SOHO 10 computers, have to recognize fast connections even from our apple tablets.”

ANDRES E.

Director

“RemotePC has been an invaluable tool for my work, allowing me to seamlessly attend to my clients across different continents.”

EVERLYNE M.

Accountant

“My monitors at home vs office are different, so if I change things at home to view better it changes my Quickbooks settings.”

Greg T.

Business Manager

Cons

“While Zoho Assist is an excellent, cost-effective tool for remote support, it isn't without its flaws. When deploying it at scale or using it for intensive troubleshooting, certain limitations and performance bottlenecks become noticeable.”

Ulysses C.

Coding Consultant

“Occasionally the remote session can lag on high-resolution displays, and the mobile app experience isn't quite as polished as the desktop version.”

Miki L.

Owner

“At times, Zoho Assist can experience slight lag or connectivity issues, especially on slower networks, which can affect the smoothness of remote sessions.”

Narsuri S.

Student

Cons

“Sometimes the software does not immediately connect and the file transfer is also not the most reliable.”

Ireshyn G.

Senior Scientist

“It even got to the point that other team members would get frustrated that the connection would drop, freeze or just go into "connection interrupted".”

David H.

Project Manager

“I have missed the "sleep" function of the remote computer and had to troubleshoot to get that setting correct.”

Joanne K.

Owner