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Gentrack Logo

Gentrack provides leading utilities globally with solutions

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Gentrack - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Gentrack overview

What is Gentrack?

Gentrack is a product-to-profit solution for energy and water utilities. Its g2.0 solution combines with Salesforce's customer relationship management platform, Gentrack's meter-to-cash capabilities, and a composable architecture on AWS.

The composable architecture ensures high performance, security, scalability, and rapid innovation. It is benchmarked to support numerous meter points. Low-code no-code technology enables rapid prototyping of new products and services. As it runs natively on AWS, g2.0 leverages the cloud provider's security, availability and scalability.

G2.0 comes with pre-configured customer journeys that encapsulate decades of utilities industry best practices. The solution delivers accurate and on-time bills while managing processes like charging, invoicing, credit and debt. It helps users launch new distributed energy resource propositions like solar, batteries and electric vehicles. A set of business and data applications empower utilities to make data-driven decisions. An extensive and flexible integration layer future-proofs integration with other systems.

Gentrack also provides managed services to reduce cost-to-serve and drive business growth for utilities.

Starting price

NZ$
500000per user

Gentrack reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

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4

3

2

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Gentrack's key features

Most critical features, based on insights from Gentrack users:

Activity dashboard
Billing & invoicing
Contact database
Customer management
Forecasting
For electricity
For water
Meter data management
Metered billing
Non-Metered billing

All Gentrack features

Activity dashboard
Billing & invoicing
Contact database
Customer management
Forecasting
For electricity
For water
Meter data management
Metered billing
Non-Metered billing
Online payments
Payment collection
Penalty/Cut-Off processing
Rate management
Recurring/Subscription billing
Reporting & statistics
Self service portal
Usage tracking/analytics
Workflow management
Work order management

Gentrack alternatives

Gentrack logo

Starting from

NZ$

500000

/user

One-time payment

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Per month

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Free version
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Customer Support

Starting from

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No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
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Gentrack pricing

Value for money rating:

Starting from

NZ$

500000

/user

One-time payment

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Gentrack price and value

Value for money rating:

Gentrack integrations (1)

Top integrations

Gentrack support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
FAQs/Forum
Email/Help Desk

Training options

Webinars
In Person
Documentation

Gentrack FAQs

Q. Who are the typical users of Gentrack?

Gentrack has the following typical customers:
Large Enterprises, Mid-size Business, Small Business

These products have better value for money


Q. What level of support does Gentrack offer?

Gentrack offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Email/Help Desk

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