EV Reach vs LogMeIn Resolve

Zoom Workplace

TeamViewer

BeyondTrust Remote Support

AnyDesk

Zoho Assist

Kaseya VSA

Compare EV Reach and LogMeIn Resolve based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.

Kaseya VSA is a cloud-based Remote Monitoring and Management (RMM) software built for IT professionals. It allows users to monitor, manage, and secure any endpoint from anywhere. Kaseya VSA offers automated IT solutions with comprehensive monitoring and alerting capabilities, automated patch management, auto-remediation of routine IT issues, asset and inventory management, and remote access and control for troubleshooting.

EV Reach helps businesses schedule, launch and manage remote sessions to streamline support and management processes. Its automated incident management module enables organizations to handle service desk requests, open, resolve and close incidents, and view or add notes to support tickets.

Access Controls/Permissions

Active Directory Integration

Activity Tracking

Alerts/Notifications

Annotations

Application Management

Audit Trail

Authentication

Chat/Messaging

Collaboration Tools

Commenting/Notes

Compliance Management

Customizable Branding

Customizable Reports

Data Import/Export

Diagnostic Tools

Diagnostics Tools

Document Management

Event Logs

File Management

File Sharing

File Transfer

Live Chat

Monitoring

Multiple Monitor Access

Multiple User Accounts

Performance Metrics

Print Management

Real-Time Chat

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Updates

Remote Access/Control

Remote Monitoring & Management

Remote Support

Remote Update/Installation

Reporting & Statistics

Reporting/Analytics

Role-Based Permissions

Screen Recording

Screen Sharing

Secure Login

Server Monitoring

Session Recording

Session Transfer

SSL Security

Summary Reports

Support Ticket Management

Surveys & Feedback

Third-Party Integrations

Troubleshooting

Unattended Access

Uptime Reporting

User Management

Video Chat

Workflow Management

EV Reach

Android

Linux

Windows

iPad

iPhone

Senior infrastructure analyst 

What a great product, ease of connectivity and interaction with Active Directory make it a joy to use. This is almost ready for full Mac support so has the edge over all its competitors.

Support Technician

They have a ton of awesome features and functions. You can search for a user then connect with ease.

Senior Technician

The customer service and support is out standing they do a great job to get back to you and help you with any issues you run into.

IT Manager

Simple, effective and easy to navigate interface with plenty of options. Great bang for the buck.

You'll first love Goverlan Reach Remote Control - then it gets fun.

Super easy to use, setup was fairly easy, lots of customizations options, very easy to deploy clients and agents across the network from any management console.

Managing Principal and President

Over all it is a great value for the money. Needs improvement on handling the agent on the remote PC.

Director of Technology

Installing/updating the client sometimes fails for no apparent reason.

SQL Programmer

It's a great tool and vastly superior to RDP, since you can work on the remote machine while a user watches or works as well, plus you can log off and log back on as an admin or other user.

IT Technician

I like the fact this product is easily navigated. Learning how to use Goverlan was a relatively easy process save remotely installing software.

National IT Coordinator

Its easy to give support to customers and I love the way that the whole suit integrates with the AD.

IT Coordinator

The ability to quickly connect to remote users and offer a quality tech support experience.

Sr. Systems Analyst

The software provides many great features, and a low cost. Easy to use and install on machines.

Technology Coordinator

All of the features that I use including silently adding programs, logging into computers to maintain programs, and monitoring users are all very user friendly.

Manager, Network Operations

There are nitpicks here and there like errors being extremely vague or lack there of when things don't work but over all it gets the job done.

Systems Administrator

Sometimes the display refresh is a bit squirrely. It will tell me there is no monitor connected at times.

Senior Staff Officer - IT Department

Now, in saying all that - I have to admit that I was probably a little inexperienced and maybe even a bit lazy in how I interpreted their advice.

Senior Project Manager

With its Active Directory integration, we can see if a user is logged into a PC and which PC they're logged into.

EV Reach screenshot: Goverlan Reach operator console

EV Reach screenshot: Goverlan Reach remote desktop monitoring

EV Reach screenshot: Goverlan Reach task manager

EV Reach screenshot: Goverlan Reach file manager

EV Reach screenshot: Goverlan Reach global IT automations

Large Enterprises

Mid Size Business

Public Administrations

Small Business

Quickly support remote customers through web-based, attended remote support sessions and manage remote computers effortlessly through unattended remote access.

BeyondTrust Remote Support enables help desk teams to quickly and securely access and fix any remote device, running any platform, located anywhere in the world through one solution.


With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Designed with today's SMBs in mind, LogMeIn Resolve is an all-in-one IT support software built to help IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster.

Activity Dashboard

Activity Monitoring

AI/Machine Learning

Alerts/Escalation

Assignment Management

Automatic User/Device Recognition

Backup and Recovery

Configurable Workflow

Configuration Management

Customizable Fields

Customizable Forms

Dashboard

Data Management

Deployment Management

Device Management

Email Management

Endpoint Management

Enrollments/Onboarding

For MSPs

Help Desk Management

Incident Management

Inventory Management

Issue Auditing

Issue Management

Issue Scheduling

Issue Tracking

IT Asset Tracking

IT Reporting

Kiosk Mode

Location Tracking

Mobile Device Management

Patch Management

Policy Management

Prioritization

Problem Management

Real-time Consumer-facing Chat

Real-Time Reporting

Recurring Issues

Security Management

Software Management

Support Ticket Tracking

Task Management

Usage Tracking/Analytics

Wireless Internet Access Control

LogMeIn Resolve

Web-based

Manager

The best features are the ability to obtain diagnostic information on the host machine with the click of a button and the ability to have other support team members join a session.

VP of Sales

Recently this issue has got worse and worse with no resolution for months and now has us looking for different remote support software.

Director

I used this software for years and have seen it through many different variations but it definitely remains my favourite. Its ease of use and complex features are made functional and fun to use.

IT Support Specialist

What I liked most about this software is the ease of use and the powerful UI based controls when running on your mobile device.

Documented-Information Officer

I like how I can easy setup the tool just by sending a fastsupport link to the user or better if machine has unattended remote support feature.

Company owner

The video and sound quality is super.its a powerful IT innovation tool.

reception

I'm sure all of this info is in the software information and I haven't read it but I have privacy issues and always worry about people logging onto my computer.

Architectural Consultant 

I like that it has always been around for me, and that it has such an easy way of connecting with my clients to assist them with their needs on their machines using our software.

Content Marketing Manager

GoToAssist is a fantastic tool for IT and customer support teams.

GoToAssist works like a charm, providing remote assistance to colleagues has never been that difficult.

Owner

I had major issues when I used this product. Many of my customers had problems opening it up on their computer for me to access remotely.

Technical Support Engineer

Recently there have been some issues with devices duplicating in the console for seemingly no reason.

The integration with knowledge base articles facilitated quick access to relevant information, enabling efficient issue resolution.

Tech Support Engineer 1

Overall, it is a good experience, it works for what it was created, but it has a room for improvement to raise the customer experience and the user experience as well.

I really like the products,it's value for your money and it's weath per cent.

Although this is a great product, cost can be high. Really try to work out a good deal with the vendor.

Sr. Associate Director of Technology

The product itself works well, easy to use, reliable, but the cost is just too high to keep using it. Especially when their are alternatives out there that have the same functionality but are cheaper.

Additionally, the integration with knowledge base articles and documentation made it easy to access relevant information and provide quick resolutions to customer issues.

EV Reach vs LogMeIn Resolve Comparison (2026)

EV Reach

LogMeIn Resolve

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives