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Inbenta Logo

A Conversational AI Platform that Reduces Support Requests

Last updated: March 2026

Inbenta Alternatives & Competitors (2026)

Top 6 free alternatives

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Devices supported


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Integrated with


Industry


Company size


LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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logo
LiveAgent
logo
Inbenta

0.2

4.7

Value for money

4.9
15
per user/per month

Starting price

4000
per user
4.6

Functionality

4.6

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Access Controls/Permissions

5/5

Catalog Management

5/5

Collaboration Tools

5/5

Tidio logo

Aill-in-one customer support software with AI features

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logo
Tidio
logo
Inbenta

0.4

4.5

Value for money

4.9
24.17
flat rate/per month

Starting price

4000
per user
4.6

Functionality

4.6

Activity Tracking

5/5

AI/Machine Learning

4.6/5

Alerts/Notifications

4.6/5

Top Features

Access Controls/Permissions

5/5

Catalog Management

5/5

Collaboration Tools

5/5

Bitrix24 logo

All in one business management workspace

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logo
Bitrix24
logo
Inbenta

0.7

4.2

Value for money

4.9
61
flat rate/per month

Starting price

4000
per user

0.3

4.3

Functionality

4.6

Activity Tracking

4.4/5

Access Controls/Permissions

4.2/5

Accounting

4/5

Top Features

Access Controls/Permissions

5/5

Catalog Management

5/5

Collaboration Tools

5/5

Zendesk Suite logo

AI powered customer service across all channels

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logo
Zendesk Suite
logo
Inbenta

0.7

4.2

Value for money

4.9
39
per user/per month

Starting price

4000
per user

0.2

4.4

Functionality

4.6

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Access Controls/Permissions

5/5

Catalog Management

5/5

Collaboration Tools

5/5

Salesforce Service Cloud logo

AI powered customer service management platform

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logo
Salesforce Service Cloud
logo
Inbenta

0.7

4.2

Value for money

4.9
25
per user/per month

Starting price

4000
per user

0.2

4.4

Functionality

4.6

Alerts/Notifications

4.6/5

Accounting Integration

4.5/5

Activity Tracking

4.5/5

Top Features

Access Controls/Permissions

5/5

Catalog Management

5/5

Collaboration Tools

5/5

LiveChat logo

AI-based live chat for customer support and sales teams

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logo
LiveChat
logo
Inbenta

0.4

4.5

Value for money

4.9
25
per user/per month

Starting price

4000
per user

0.1

4.5

Functionality

4.6

Alerts/Notifications

5/5

Activity Dashboard

4.4/5

Alerts/Escalation

4.4/5

Top Features

Access Controls/Permissions

5/5

Catalog Management

5/5

Collaboration Tools

5/5

TeamSupport logo

Cloud-based customer support solution for B2B SaaS

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logo
TeamSupport
logo
Inbenta

0.5

4.4

Value for money

4.9
29
per user/per month

Starting price

4000
per user

0.3

4.3

Functionality

4.6

AI Copilot

5/5

Alerts/Notifications

4.7/5

Alerts/Escalation

4.6/5

Top Features

Access Controls/Permissions

5/5

Catalog Management

5/5

Collaboration Tools

5/5

Deskpro logo

Customer service software you can depend on

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logo
Deskpro
logo
Inbenta

0.4

4.5

Value for money

4.9
39
per user/per month

Starting price

4000
per user

0.1

4.5

Functionality

4.6

Access Controls/Permissions

5/5

Alerts/Escalation

3.5/5

Activity Tracking

N/A

Top Features

Access Controls/Permissions

5/5

Catalog Management

5/5

Collaboration Tools

5/5

Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

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logo
Salesforce Sales Cloud
logo
Inbenta

0.8

4.1

Value for money

4.9
25
per user/per month

Starting price

4000
per user

0.2

4.4

Functionality

4.6

AI/Machine Learning

4.9/5

Activity Tracking

4.6/5

Activity Dashboard

4.5/5

Top Features

Access Controls/Permissions

5/5

Catalog Management

5/5

Collaboration Tools

5/5

Genesys Cloud CX logo

AI-enabled experience orchestration platform

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logo
Genesys Cloud CX
logo
Inbenta

0.8

4.1

Value for money

4.9
75
per user/per month

Starting price

4000
per user

0.4

4.2

Functionality

4.6

Activity Tracking

5/5

Agent Interface

5/5

Alerts/Notifications

4/5

Top Features

Access Controls/Permissions

5/5

Catalog Management

5/5

Collaboration Tools

5/5

HelpCrunch logo

Customer Communication tool for support, marketing & sales

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logo
HelpCrunch
logo
Inbenta

0.2

4.7

Value for money

4.9
15
per user/per month

Starting price

4000
per user
4.6

Functionality

4.6

Catalog Management

5/5

AI Copilot

4.5/5

Alerts/Escalation

4.4/5

Top Features

Access Controls/Permissions

5/5

Catalog Management

5/5

Collaboration Tools

5/5

Zoho Desk logo

Customer service software for businesses of all sizes

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logo
Zoho Desk
logo
Inbenta

0.4

4.5

Value for money

4.9
9
per user/per month

Starting price

4000
per user

0.1

4.5

Functionality

4.6

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

Top Features

Access Controls/Permissions

5/5

Catalog Management

5/5

Collaboration Tools

5/5

HappyFox Help Desk logo

Helpdesk, customer support software

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logo
HappyFox Help Desk
logo
Inbenta

0.4

4.5

Value for money

4.9
24
per user/per month

Starting price

4000
per user

0.2

4.4

Functionality

4.6

Assignment Management

5/5

Access Controls/Permissions

4/5

Alerts/Escalation

4/5

Top Features

Access Controls/Permissions

5/5

Catalog Management

5/5

Collaboration Tools

5/5

Help Scout logo

Cloud-based customer support platform

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logo
Help Scout
logo
Inbenta

0.5

4.4

Value for money

4.9
55
flat rate/per month

Starting price

4000
per user

0.3

4.3

Functionality

4.6

Chat/Messaging

4.9/5

Alerts/Notifications

4.5/5

Access Controls/Permissions

4.5/5

Top Features

Access Controls/Permissions

5/5

Catalog Management

5/5

Collaboration Tools

5/5

Groove logo

Cloud-based helpdesk solution for small businesses

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logo
Groove
logo
Inbenta

0.4

4.5

Value for money

4.9
29
per user/per month

Starting price

4000
per user

0.4

4.2

Functionality

4.6

Alerts/Notifications

5/5

Autoresponders

5/5

Catalog Management

5/5

Top Features

Access Controls/Permissions

5/5

Catalog Management

5/5

Collaboration Tools

5/5

User.com logo

The engine of growth. An all in one solution for user data.

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logo
User.com
logo
Inbenta

0.3

4.6

Value for money

4.9
Empty state illustration for "No pricing info"

No pricing info

Starting price

4000
per user

0.2

4.4

Functionality

4.6

2-Way Messaging

N/A

A/B Testing

N/A

Activity Tracking

N/A

Top Features

Access Controls/Permissions

5/5

Catalog Management

5/5

Collaboration Tools

5/5

Zoho CRM logo

Customer relationship management solution

learn more
logo
Zoho CRM
logo
Inbenta

0.6

4.3

Value for money

4.9
14
per user/per month

Starting price

4000
per user

0.3

4.3

Functionality

4.6

Activity Dashboard

4.6/5

Access Controls/Permissions

4.5/5

Alerts/Notifications

4.4/5

Top Features

Access Controls/Permissions

5/5

Catalog Management

5/5

Collaboration Tools

5/5

EngageBay CRM logo

Integrated sales & marketing software for growing teams

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logo
EngageBay CRM
logo
Inbenta

0.2

4.7

Value for money

4.9
14.99
per user/per month

Starting price

4000
per user
4.6

Functionality

4.6

A/B Testing

5/5

Activity Tracking

5/5

Alerts/Notifications

4.8/5

Top Features

Access Controls/Permissions

5/5

Catalog Management

5/5

Collaboration Tools

5/5

Yonyx logo

Decision tree driven Interactive guides for customer service

learn more
logo
Yonyx
logo
Inbenta

0.2

4.7

Value for money

4.9
25
per user/per month

Starting price

4000
per user

0.1

4.7

Functionality

4.6

Catalog Management

5/5

API

4.9/5

Call Center Management

4.8/5

Top Features

Access Controls/Permissions

5/5

Catalog Management

5/5

Collaboration Tools

5/5

Supportbench logo

The Only AI Customer Support Platform

learn more
logo
Supportbench
logo
Inbenta

0.1

4.8

Value for money

4.9
32
per user/per month

Starting price

4000
per user

0.1

4.7

Functionality

4.6

AI Copilot

5/5

Assignment Management

5/5

Access Controls/Permissions

4.9/5

Top Features

Access Controls/Permissions

5/5

Catalog Management

5/5

Collaboration Tools

5/5