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Inbenta

AI-powered Customer Interaction Management Platform

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Inbenta Alternatives

How do Inbenta alternatives compare?

Chatbot and Smith.ai stand out as its top competitors based on similarity, popularity and user reviews. When comparing Inbenta to its top 100 alternatives, Wix has the highest rating, with Pipedrive as the runner-up, and Inbenta ranking 83rd place. Wix has the most reviews with a total of 5,849, while Inbenta has 4. Users say Wix tops the list for value for money followed by Freshdesk, while Inbenta comes in 81st. Users also say Wix and Pipedrive are the easiest to use, while Inbenta takes 83rd place.

What are the top 5 alternatives to Inbenta?


Filter results


Features


Pricing model


Devices supported


User rating


Organization types


Geographies served


Integrated with


Industry


Company size


Top 100 alternatives

Chatbot

4.7
(32)

Easy to use chatbot platform for business

Pricing

Starting from

$50/month

Value for money

4.6

0.1

4.7

What users say about Chatbot's value for money

The monthly price of the program is reasonable. It is helpful to see who is needing assistance via a chat on our website during off hours.

MH

Melissa H.

Determining whether or not no conversation with a client vs a below average conversation with a client (at times) is worth it, will determine whether we continue to renew our monthly subscription.

MH

Melissa H.

Total

14

48

39

features in common

14

features in common

Chatbot's unique features

  • Auto-Responders

  • Human Handover

  • Audience Targeting

  • Transfers/Routing

Inbenta's unique features

  • Cataloging/Categorization

  • Self Service Portal

  • Access Controls/Permissions

  • Content Management

Smith.ai

5.0
(24)

Smith.ai Live Chat & AI Chatbot is the superior 24/7 service

Pricing

Starting from

$140/month

Value for money

4.9

0.2

4.7

What users say about Smith.ai's value for money

Only serious inquiries leave this information upfront, and it is easy to follow up with them. The pricing for the product is a great value.

SH

Shawn H.

The chatbot makes it easy for clients to get information without calling. It makes it faster for them and makes it less costly for us.

JY

Josh Y.

Total

14

66

39

features in common

14

features in common

Smith.ai's unique features

  • Lead Database Integration

  • Appointment Management

  • Lead Verification/Validation

  • Multi-Channel Marketing

Inbenta's unique features

  • Cataloging/Categorization

  • Queue Management

  • Decision Support

  • Content Management

Userbot

5.0
(2)

Conversational AI platform for handling customer queries

Features

Total

13

35

39

features in common

13

features in common

Userbot's unique features

  • Multi-Channel Communication

  • Activity Tracking

  • Conversion Tracking

  • Role-Based Permissions

Inbenta's unique features

  • Social Media Integration

  • Product Catalog

  • Discussions / Forums

  • Access Controls/Permissions

Heyday

4.5
(8)

Conversational AI platform for eCommerce & retailers

Features

Total

21

109

39

features in common

21

features in common

Heyday's unique features

  • Order Tracking

  • Status Tracking

  • Promotions Management

  • Email Automation

Inbenta's unique features

  • Speech Recognition

  • Help Desk Management

  • Product Catalog

  • Access Controls/Permissions

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Pricing

Starting from

$19/month

Value for money

4.1

0.6

4.7

What users say about Zendesk's value for money

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

Total

21

196

39

features in common

21

features in common

Zendesk's unique features

  • Interactive Content

  • Activity Tracking

  • Web Forms

  • Online Forums

Inbenta's unique features

  • Natural Language Search

  • Visual Analytics

  • SEO Management

  • For Sales Teams/Organizations

Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

Pricing

Starting from

$14/month

Value for money

4.5

0.2

4.7

What users say about Zoho Desk's value for money

Zoho Desk is a great help desk software - nice feature set at a good price.

Thiagarajan R.

Excellent value for money, great with customer support tracking, automation, control and KPIs and evaluation.

María Fernanda C.

Total

25

168

39

features in common

25

features in common

Zoho Desk's unique features

  • Authentication

  • Portfolio Management

  • Archiving & Retention

  • Activity Dashboard

Inbenta's unique features

  • For Healthcare

  • Natural Language Processing

  • Avatars

  • Speech Recognition

HelpCrunch

4.8
(172)

Customer Communication tool for Support, Marketing & Sales

Pricing

Starting from

$15/month

Value for money

4.8

0.1

4.7

What users say about HelpCrunch's value for money

Helpcrunch is superb value for money and my agents are totally motivated to use it every day. The most I like about Helpcrunch it is loaded features and can automate many tasks.

Shahid K.

Easy to set up and cost-effective. In addition to an amazing support system to help you with any flows that may arise.

JH

Jorge H.

Total

21

102

39

features in common

21

features in common

HelpCrunch's unique features

  • Customer Profiles

  • Customer History

  • Customer Segmentation

  • Data Import/Export

Inbenta's unique features

  • For Healthcare

  • Process/Workflow Automation

  • Product Catalog

  • Speech Recognition

MyHub

4.8
(28)

Cloud Based Intranet Solution

Pricing

Starting from

$0.73/month

Value for money

4.9

0.2

4.7

What users say about MyHub's value for money

Really great off-the-shelf tool; brilliant value for money.

EA

Ed A.

Above all, this software is brilliant value for money.

EA

Ed A.

Total

12

100

39

features in common

12

features in common

MyHub's unique features

  • Benchmarking

  • Feedback Management

  • File Management

  • Customizable Questions

Inbenta's unique features

  • Speech Recognition

  • Queue Management

  • Natural Language Processing

  • For Sales Teams/Organizations

Centralpoint

4.7
(6)

Digital experience platform & content management solution

Features

Total

26

220

39

features in common

26

features in common

Centralpoint's unique features

  • Drip Campaigns

  • Workflow Management

  • Multi-Channel Marketing

  • Role-Based Permissions

Inbenta's unique features

  • Request Assignment

  • Natural Language Processing

  • Issue Management

  • Third Party Integrations

Bitrix24

4.0
(458)

100% free CRM, collaboration and communication tool suite

Pricing

Starting from

$24/month

Value for money

4.2

0.5

4.7

What users say about Bitrix24's value for money

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.

Irfan A.

They are responsive in their support. I enjoy how the various functions are available to low-price users.

AW

Anna W.

Total

25

358

39

features in common

25

features in common

Bitrix24's unique features

  • File Management

  • Social Promotion

  • Distribution Management

  • Team Chat

Inbenta's unique features

  • For Healthcare

  • Natural Language Processing

  • Avatars

  • Speech Recognition

elevio

4.6
(27)

Self-service support & customer education platform

Pricing

Starting from

$79/month

Value for money

4.6

0.1

4.7

What users say about elevio's value for money

I personally benefit from it because it saves me so much time and money not thinking about having to code our own one.

SC

Sam C.

Easy to implement and saves so much time and money on coding this functionality.

SC

Sam C.

Total

16

97

39

features in common

16

features in common

elevio's unique features

  • Usage Tracking/Analytics

  • Feedback Management

  • Semantic Search

  • Churn Management

Inbenta's unique features

  • Natural Language Search

  • Surveys & Feedback

  • Social Media Integration

  • Prioritization

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Pricing

Starting from

$15/month

Value for money

4.7
4.7

What users say about LiveAgent's value for money

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

AR

Anonymous Reviewer

Total

23

190

39

features in common

23

features in common

LiveAgent's unique features

  • Appointment Management

  • IVR / Voice Recognition

  • Call Routing

  • Real-time Consumer-facing Chat

Inbenta's unique features

  • For Healthcare

  • Visual Analytics

  • Virtual Personal Assistant (VPA)

  • Product Catalog

Wix Answers

4.6
(22)

The only platform with all support channels in one place.

Pricing

Starting from

$24/month

Value for money

4.4

0.3

4.7

What users say about Wix Answers' value for money

The price is also very good. We really recommend this service to all companies that want a very good help center with great reliability.

SC

Sébastien C.

Cost effective platform to interface with our customers and provide them support. Ticketing and knowledge base are key tools for LooUQ to service our customers.

Greg T.

Total

17

89

39

features in common

17

features in common

Wix Answers' unique features

  • Routing

  • Interaction Tracking

  • Survey/Poll Management

  • Call Logging

Inbenta's unique features

  • Natural Language Search

  • Issue Management

  • For Sales Teams/Organizations

  • Machine Learning

FAQ Bot

4.6
(7)

Become FAQing amazing at customer service.

Features

Total

14

65

39

features in common

14

features in common

FAQ Bot's unique features

  • Rules-Based Workflow

  • Pre-Configured Bot

  • Activity Tracking

  • Customer Engagement

Inbenta's unique features

  • Speech Recognition

  • Collaboration Tools

  • For Sales Teams/Organizations

  • Content Management

Freshdesk

4.5
(2,2k)

Online helpdesk system and customer service software

Pricing

Starting from

$19/month

Value for money

4.4

0.3

4.7

What users say about Freshdesk's value for money

After searching for a while, I found Freshdesk, which was by far the best option with the best price. It's automated response system was one of my favorite features.

BM

Brian M.

Impressive, robust, reliable and very economical customer care managements software.

FG

Frederick G.

Total

22

126

39

features in common

22

features in common

Freshdesk's unique features

  • Call Recording

  • Website Integration

  • Network Monitoring

  • Reminders

Inbenta's unique features

  • For Healthcare

  • Sentiment Analysis

  • Natural Language Processing

  • Product Catalog

Salesforce Service Cloud

4.4
(511)

Customer Service & Field Service Management Solutions

Pricing

Value for money

4.1

0.6

4.7

What users say about Salesforce Service Cloud's value for money

Overall it does what it should and for the price it's great also.

AR

Anonymous Reviewer

It is a great product to use, I just wish it didn't cost so much per user.

AR

Anonymous Reviewer

Total

16

195

39

features in common

16

features in common

Salesforce Service Cloud's unique features

  • Animal Licensing

  • Capacity Management

  • Customer Experience Management

  • Computer Telephony Integration

Inbenta's unique features

  • Cataloging/Categorization

  • Help Desk Management

  • For Sales Teams/Organizations

  • Machine Learning

Chatfuel

4.5
(18)

Build your bot now, no coding required.

Features

Total

8

76

39

features in common

8

features in common

Chatfuel's unique features

  • Coupons

  • Communication Management

  • Alerts/Notifications

  • Performance Metrics

Inbenta's unique features

  • For Sales Teams/Organizations

  • Natural Language Processing

  • Chatbot

  • Text Editing

Wix

4.4
(5,8k)

Website builder & publishing platform

Pricing

Starting from

4.5/month

Value for money

4.3

0.4

4.7

What users say about Wix's value for money

It is perfect for solopreneurs with low budget and looking forward for a fast lean solution. In case you are validating your buainess is a good starting point.

Diego M.

I liked how inexpensive Wix is and how easy it is to set things up. The templates are really great and it's easy to create a beautiful website quickly.

Leah P.

Total

12

80

39

features in common

12

features in common

Wix's unique features

  • Survey Builder

  • Invoice Management

  • Real Time Notifications

  • HTML5 Technology

Inbenta's unique features

  • Speech Recognition

  • Surveys & Feedback

  • Virtual Personal Assistant (VPA)

  • Decision Support

Solvemate

4.6
(19)

Enabling meaningful conversations.

Features

Total

13

37

39

features in common

13

features in common

Solvemate's unique features

  • Lead Qualification

  • Predictive Analytics

  • Two-Factor Authentication

  • Applications Management

Inbenta's unique features

  • Social Media Integration

  • Product Catalog

  • Discussions / Forums

  • Decision Support

PureClarity

(0)

Cloud-based intelligent ecommerce personalization software

Features

Total

5

41

39

features in common

5

features in common

PureClarity's unique features

  • Experience Management

  • Multi-Channel Marketing

  • Website Management

  • Email Marketing

Inbenta's unique features

  • For Sales Teams/Organizations

  • Chatbot

  • Support Ticket Management

  • Access Controls/Permissions

Exceed.ai

4.9
(13)

Virtual assistant for sales & marketing teams

Pricing

Value for money

4.8

0.1

4.7

What users say about Exceed.ai's value for money

The experience with Exceed was very good in that it opened me up to being able to A|B test my approach without needing to invest a tonne of time and energy.

Mark G.

We probably got our money back after two month. It saved us the need to hire an additional SDR and increased our conversion rate.

Ken D.

Total

11

57

39

features in common

11

features in common

Exceed.ai's unique features

  • Lead Capture

  • Multi-Channel Communication

  • Rules-Based Workflow

  • Performance Metrics

Inbenta's unique features

  • Social Media Integration

  • Full Text Search

  • Text Editing

  • Access Controls/Permissions

Demografy

(0)

Turn your raw marketing lists into actionable demographics

Features

Total

4

11

39

features in common

4

features in common

Demografy's unique features

  • Data Visualization

  • Secure Data Storage

  • Data Extraction

  • Customer Segmentation

Inbenta's unique features

  • Social Media Integration

  • SEO Management

  • Access Controls/Permissions

  • For Healthcare

muse.ai

4.3
(6)

Video management and visual search software

Features

Total

8

30

39

features in common

8

features in common

muse.ai's unique features

  • Data Storage Management

  • Content Library

  • Video Streaming

  • Search/Filter

Inbenta's unique features

  • For Sales Teams/Organizations

  • Process/Workflow Automation

  • Full Text Search

  • Text Editing

Veritone Automate Studio

(0)

(AI)-enabled robotic process automation software

Features

Total

13

62

39

features in common

13

features in common

Veritone Automate Studio's unique features

  • Workflow Management

  • Real-time Updates

  • Performance Management

  • Performance Metrics

Inbenta's unique features

  • Social Media Integration

  • Queue Management

  • Discussions / Forums

  • Access Controls/Permissions

Sisense

4.6
(323)

BI & dashboard software for multiple, large data sets

Pricing

Value for money

4.4

0.3

4.7

What users say about Sisense's value for money

They work well with businesses of any size and get things resolved as quick as possible. They have made a significant investment into the tool's functionality and benefits it provides to the customer.

GH

Garrett H.

For what is it, it strike a good balance of functionality for the price. It did not require a lot of in depth training or professional services to get the software up and running.

AR

Anonymous Reviewer

Total

12

106

39

features in common

12

features in common

Sisense's unique features

  • Statistical Analysis

  • Applications Management

  • Query Builder

  • Real Time Notifications

Inbenta's unique features

  • Cataloging/Categorization

  • Self Service Portal

  • Virtual Personal Assistant (VPA)

  • Decision Support

WebHR

4.3
(491)

Everyone's Favorite All-in-One Social HR Software

Pricing

Starting from

$30/month

Value for money

4.2

0.5

4.7

What users say about WebHR's value for money

The software has Value for Money, its ease of use and has simple user interface. Its approval matrix is very simple and hence highly effective.

JS

Jatan S.

The ease to start up and the options available at an affordable cost.

AT

Alenda T.

Total

14

173

39

features in common

14

features in common

WebHR's unique features

  • Background Screening

  • Mobile Time Tracking

  • Leave Tracking

  • Appraisal History

Inbenta's unique features

  • Natural Language Search

  • Surveys & Feedback

  • For Sales Teams/Organizations

  • Prioritization

Zero Incident Framework

(0)

AI-based predictive analytics and remediation platform

Features

Total

11

47

39

features in common

11

features in common

Zero Incident Framework's unique features

  • Performance Analysis

  • Root Cause Analysis

  • Duplicate Detection

  • Real Time Monitoring

Inbenta's unique features

  • Social Media Integration

  • Queue Management

  • Natural Language Processing

  • Decision Support

BAAR

4.5
(2)

Cloud-based business workflow automation software

Features

Total

14

64

39

features in common

14

features in common

BAAR's unique features

  • Visual Modeling

  • Search/Filter

  • Integrations Management

  • Iteration Management

Inbenta's unique features

  • Cataloging/Categorization

  • Surveys & Feedback

  • Decision Support

  • Prioritization

Digital Assistant

(0)

Your smart assistant for the workplace

Features

Total

14

63

39

features in common

14

features in common

Digital Assistant's unique features

  • Contextual Guidance

  • Document Generation

  • Fuzzy Search

  • Information Governance

Inbenta's unique features

  • Third Party Integrations

  • Self Service Portal

  • Decision Support

  • Email Management

Datadog

4.6
(105)

Cloud-Scale Monitoring Platform For Metrics, Traces, & Logs

Pricing

Starting from

$15/month

Value for money

4.2

0.5

4.7

What users say about Datadog's value for money

So nice to have that event stream and subscriptions. And it's very easy to share your findings with colleagues.

DK

Dmitry K.

An excellent monitoring service packed with features at a very affordable price.

AR

Anonymous Reviewer

Total

11

94

39

features in common

11

features in common

Datadog's unique features

  • Demand Monitoring

  • Customizable Dashboard

  • Diagnostic Tools

  • Automated Discovery

Inbenta's unique features

  • For Sales Teams/Organizations

  • Product Catalog

  • Natural Language Processing

  • Access Controls/Permissions

Infrrd

4.3
(4)

Redefine possible with Infrrd's Intelligent Data Processing

Features

Total

11

34

39

features in common

11

features in common

Infrrd's unique features

  • ERP

  • Archiving & Retention

  • Data Extraction

  • Email Address Extraction

Inbenta's unique features

  • For Sales Teams/Organizations

  • Product Catalog

  • Visual Analytics

  • Access Controls/Permissions

atSpoke

4.7
(35)

Reduce Internal Repetitive Requests

Pricing

Starting from

$1/month

Value for money

4.8

0.1

4.7

What users say about atSpoke's value for money

How you're able to build out 4 separate departments for the cost. I like how you can create workflow and processes.

RH

Ralphael H.

At this size, you need to have a system to create and action on requests, but probably don't need the features, complexity or cost of something like Zendesk.

TP

Troy P.

Total

15

39

39

features in common

15

features in common

atSpoke's unique features

  • IT Asset Management

  • Categorization/Grouping

  • Automated Routing

  • Workflow Configuration

Inbenta's unique features

  • Speech Recognition

  • Issue Management

  • For Sales Teams/Organizations

  • SEO Management

AnswerRocket

4.6
(14)

AI-powered business analytics and visualization solution

Features

Total

11

94

39

features in common

11

features in common

AnswerRocket's unique features

  • Customer Service Analytics

  • Web Traffic Reporting

  • Functions/Calculations

  • Customer Journey Mapping

Inbenta's unique features

  • Social Media Integration

  • Queue Management

  • Sentiment Analysis

  • Access Controls/Permissions

accessiBe

5.0
(7)

WCAG 2.1 and ADA compliance management software

Features

Total

7

17

39

features in common

7

features in common

accessiBe's unique features

  • Compliance Management

  • Labeling

  • Customizable Branding

  • Customizable Fields

Inbenta's unique features

  • Social Media Integration

  • Process/Workflow Automation

  • Product Catalog

  • Text Editing

Oorwin

4.6
(83)

ONE Platform to manage Sales,Recruitment and Human resources

Features

Total

5

93

39

features in common

5

features in common

Oorwin's unique features

  • Compensation Management

  • Approval Process Control

  • Automated Scheduling

  • Individual Development Plans

Inbenta's unique features

  • For Sales Teams/Organizations

  • Chatbot

  • Support Ticket Management

  • Access Controls/Permissions

Splunk Enterprise

4.6
(129)

Machine data management and analytics

Pricing

Starting from

$225/month

Value for money

4.2

0.5

4.7

What users say about Splunk Enterprise's value for money

Excellent and reliable albeit slow place to turn when investigating an incident, logs are easily available and sortable leading to quick and accurate determinations.

Davesh M.

The ease of use for splunk has increased productivity and reduced investigation time. Splunk is a devops and team lead life saver.

JM

Jeffrey M.

Total

8

121

39

features in common

8

features in common

Splunk Enterprise's unique features

  • Capacity Analytics

  • Credential Management

  • Root Cause Analysis

  • Dashboard Creation

Inbenta's unique features

  • Social Media Integration

  • Process/Workflow Automation

  • Full Text Search

  • Text Editing

Metigy

4.6
(5)

Social media marketing solution for SMBs

Features

Total

6

53

39

features in common

6

features in common

Metigy's unique features

  • Campaign Management

  • Performance Management

  • Post Scheduling

  • Customizable Reports

Inbenta's unique features

  • For Sales Teams/Organizations

  • Text Editing

  • Chatbot

  • Help Desk Management

Knowledge360

4.6
(5)

AI and machine learning based business intelligence software

Features

Total

9

50

39

features in common

9

features in common

Knowledge360's unique features

  • Trend Analysis

  • Customizable Reports

  • Competitive Analysis

  • Performance Metrics

Inbenta's unique features

  • Cataloging/Categorization

  • Virtual Personal Assistant (VPA)

  • Queue Management

  • Text Editing

Neuton AutoML

4.8
(4)

Machine Learning cloud platform. Zero coding

Features

Total

9

41

39

features in common

9

features in common

Neuton AutoML's unique features

  • Regression Analysis

  • "What If" Scenarios

  • Reporting/Analytics

  • Dashboard

Inbenta's unique features

  • Social Media Integration

  • Virtual Personal Assistant (VPA)

  • Product Catalog

  • Support Ticket Management

Accern

(0)

No-Code AI Platform for Data Extraction and Analysis

Features

Total

6

28

39

features in common

6

features in common

Accern's unique features

  • Real Time Notifications

  • Data Aggregation and Publishing

  • Reporting/Analytics

  • Document Extraction

Inbenta's unique features

  • Social Media Integration

  • Text Editing

  • Chatbot

  • Help Desk Management

Lucy

5.0
(1)

Order processing software that manages emailed orders

Features

Total

6

31

39

features in common

6

features in common

Lucy's unique features

  • Data Quality Control

  • Order Processing

  • Integration into Third Party Applications

  • Recurring Orders

Inbenta's unique features

  • Social Media Integration

  • Sentiment Analysis

  • Chatbot

  • Help Desk Management

Jive

3.9
(43)

Interactive intranet and collaboration hub for business.

Pricing

Value for money

3.7

1.0

4.7

What users say about Jive's value for money

Good pricing and nice that they now have a mobile version that works well - many other intranet software platforms do not have mobile capabilities.

JB

Julia B.

Quick and easy contract (service) purchase and install. Reasonable pricing cost.

DW

Denis W.

Total

13

81

39

features in common

13

features in common

Jive's unique features

  • Knowledge Management

  • Employee Onboarding

  • HR Management

  • Policy Management

Inbenta's unique features

  • Social Media Integration

  • Product Catalog

  • Virtual Personal Assistant (VPA)

  • Decision Support

Elucidat

4.7
(25)

The smarter, faster way to produce quality digital learning

Pricing

Value for money

4.5

0.2

4.7

What users say about Elucidat's value for money

Cost Saving: In this year alone, we will save 60K plus.

SW

Susie W.

The saving is seen in reduction of training labor hours needed to produce and present trainings. As well in labor cost in staff time to take the training.

SW

Susie W.

Total

1

38

39

features in common

1

features in common

Elucidat's unique features

  • Mobile Learning

  • Customizable Branding

  • Audio/Video Recording

  • Synchronous Learning

Inbenta's unique features

  • For Sales Teams/Organizations

  • Machine Learning

  • Access Controls/Permissions

  • Collaboration Tools

Axero

4.4
(33)

Intranet software and collaboration solutions.

Pricing

Value for money

4.2

0.5

4.7

What users say about Axero's value for money

Rich features, ready-to-use templates, excellent customer support, solid search engine, affordable pricing.

JC

James C.

It has a nice blend of feature/functions like Lithium and Jive without the price tag.

TP

Terri P.

Total

18

147

39

features in common

18

features in common

Axero's unique features

  • Multi-Channel Communication

  • Real-Time Chat

  • Employee Management

  • Compliance Tracking

Inbenta's unique features

  • Natural Language Search

  • Support Ticket Management

  • For Sales Teams/Organizations

  • SEO Management

Supportbench

4.6
(18)

Modern customer support platform making complex B2B simple

Pricing

Starting from

$45/month

Value for money

4.7
4.7

What users say about Supportbench's value for money

Extremely competitive price means that any size company will be able to run this desk.

AR

Anonymous Reviewer

It took me several false starts and a lot of research before I found Support Bench. I wish I'd found them first, it would have saved me a chunk of time and money.

AR

Anonymous Reviewer

Total

18

64

39

features in common

18

features in common

Supportbench's unique features

  • Event Triggered Actions

  • Customizable Forms

  • Performance Metrics

  • Project Workflow

Inbenta's unique features

  • Natural Language Search

  • Issue Management

  • Third Party Integrations

  • SEO Management

Yext

4.4
(99)

One search platform. Limitless search solutions.

Pricing

Value for money

3.9

0.8

4.7

What users say about Yext's value for money

Our experience with Yext has been amazing. Our company had an existing subscription that I took over, so in any other instance I would have been out of luck with training.

Hayley M.

Price is kind of high, but their service is worth it. Their support is really great and responsive too.

IR

Ian R.

Total

14

137

39

features in common

14

features in common

Yext's unique features

  • Drag & Drop

  • Negative Feedback Management

  • Commenting/Notes

  • Customizable Reports

Inbenta's unique features

  • Natural Language Search

  • Surveys & Feedback

  • For Sales Teams/Organizations

  • Prioritization