ISL Light vs Dameware

TeamViewer

ScreenConnect

AnyDesk

RealVNC Connect

UltraVNC

LogMeIn

Compare ISL Light and Dameware based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

LogMeIn offers remote work solutions for businesses across industries, which provide features such as remote deployment, endpoint management, remote control, patch management, remote access, and remote monitoring.

ISL Online is a cross-platform remote support software which allows users to access and control computers and mobile devices from afar, in order to provide fast technical support to users. Access attended or unattended computers (Windows, Mac or Linux) in seconds from any computer or mobile device.

Access Controls/Permissions

Active Directory Integration

Activity Dashboard

Activity Tracking

Alerts/Notifications

Annotations

Application Management

Audit Trail

Authentication

Chat/Messaging

Collaboration Tools

Communication Management

Compliance Management

Customizable Branding

Customizable Reports

Dashboard

Desktop Virtualization

Desktop/Browser Sharing

Diagnostic Tools

Diagnostics Tools

Email Management

Email Reminders

Event Logs

File Management

File Sharing

File Transfer

IT Asset Management

IT Reporting

License Management

Live Chat

Mobile Access

Mobile Screen Sharing

Monitoring

Multi-Channel Communication

Multi-Participant Screen Sharing

Multiple Monitor Access

Multiple User Accounts

On-Demand Recording

Performance Metrics

Presentation Streaming

Presenter Control Management

Print Management

Real Time Screen Sharing

Real-Time Chat

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Updates

Remote Access/Control

Remote Monitoring & Management

Remote Printing

Remote Support

Remote Update/Installation

Reporting & Statistics

Reporting/Analytics

Role-Based Permissions

Screen Recording

Screen Sharing

Secure Data Storage

Secure Login

Self Service Portal

Server Monitoring

Service Level Agreement (SLA) Management

Session Recording

Session Transfer

Single Sign On

SSL Security

Summary Reports

Surveys & Feedback

Third-Party Integrations

Troubleshooting

Two-Factor Authentication

Two-Way Audio & Video

Unattended Access

Uptime Reporting

User Management

Video Call Recording

Video Chat

Video Conferencing

Video Support

Whiteboard

Workflow Management

ISL Light

Android

Linux

Web-based

Windows

iPad

iPhone

Systems Technician

Using ISL daily to help my work colleagues is easy and funny. I like making groups of computers and getting all organizated.

Sales Manager

Easy and great remote support solution , secure and stable for our remote connection needs.

IT Support Director

Having tried many other remote products finding one that has all the features I required and delivering them at such a competitive price was a natural winner for me.

Practice Manager

I love most that there is no connection issues and its like you were there using the computers.

It works well, quite reliable and support is outstanding.

Easy use, groups, good organization. Good support team in every language.

Network Engineer

It is very helpful and pays for itself every time we can resolve an issue without sending a tech on location. Especially during the COVID 19 pandemic.

Senior solutions manager

Overall great product for what you get in the price I really like the live chat and Remote Desktop.

Partner

Cross platform connection to provide remote support, easily, quickly and  reliably every time we need it. Always on option out performs other remote support options and offers good value for money.

Museum Manager

Having never worked remotely before we have found the product easy to set up, reliable and easy to use.

Technical Manager

We use ISL on a daily basis, we find it extremely good, easy to use, and always available when we need it.

System administrator

Top features for us: Ease of use for end users (language localization), unattended access, integration into our sw.

Director

The client interface on the website is increasingly ambiguous - we find often clients download the wrong code - the client side.

Programme Officer

Easy integration with our existing business processes and easy to use. Overall satisfaction by all users.

Salesforce Administrator

Our support team support alot of customers from tech savvy to inexperienced all out customers have little problems using the software saving us alot of time.

Switching monitors is also a drag as it's also very, very slow to display the content of each individual monitor.

IT Systems Engineer

It is a little bit difficult to set up the On Prem version and personalize it.

Occasionally I sometimes struggle to transfer a document from the PC I am remotely logged into, back to my own computer but it is very occasional.

ISL Light screenshot: Control a computer remotely

ISL Light screenshot: Start a remote support session

ISL Light screenshot: Connect to an unattended computer

ISL Light screenshot: Offer mobile device support

ISL Light screenshot: Enter the access password

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Ultra VNC is a remote access management software, which helps businesses establish remote connections and control devices to handle helpdesk, IT support services, and other operations. With remote frame buffer (RFB) protocol, users view and manage applications, interface, user access, and settings.

VNC® Connect is fully encrypted remote desktop for cloud & offline connections across multiple platforms.

ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting.

Access Management

Automated Routing

For MSPs

Knowledge Base Management

Mobile App

Multiple Authentication Methods

Support Ticket Management

Dameware

IS Administrator

I enjoy the ease of use and the ability to create and save connections. File transferring is among my favorite feature.

Information Systems 

The only problem we have is we are unable to remote control a workstation with the wired and wireless enabled at the same time.

A powerful utility with a great deal of functionality that can help different environment not only resolve issues & problems more quickly but also to run more smoothly the entire time.

System Administrator

Needs multi-platform support. However, the reason we have moved away from it and will no longer use it is due to Solarwinds horrible licensing mechanism.

IT Technician

Dameware is a well made remote support tool that has a lot of customization options available. It works smoothly on most PCs and has a great customer service team ready to help if needed.

Staff Information Systems Analyst 

I like integration Dameware with Active Directory, functionality and simplicity.

Director of IT and Telecom

Overall we were very happy with the cost savings versus LogMein.

IT Manager / Sexurity Officer

Not all of the features of the on prem version are available. Admin accounts can be confusing.

IT Systems Supervisor

I love how much you can manage remote pc's from a support perspective from an easy to use interface. Pushing scripts to multiple machines outside of GPO has never been easier.

Lead Analyst Programmer

Being able to connect to a computer without having to log in on that computer is the best feature.

IT Support Enginer

Pretty happy with the Tool due to it's simple interface.

Director of IT Support

Dameware is an excellent tool for remote support, especially we are using this tool during the pandemic.

Senior IT Analyst

Dameware is a true  diamond for any IT Support staff,  software can be installed on the client machine remotely without any user intervention.

IT Manager

Overall the program is great if it just would not lose my hostnames that I save. I have learned to save them in another spreadsheet so I can cross reference as needed.

My favorite computer admin tool to use, easy, fast, can't do without it.

Network/Systems Administrator Lvl I

This avoids confusion with users that like to change systems without notifying IT. Dameware has a great integration with Solarwind's WebHelpDesk.

As a feature we could enable, fine. Forced on us - unacceptable.

And the cost is not that high per tech (concurrent use licensing model). Remote control of client computers is easy and works well.

ISL Light vs Dameware Comparison (2026)

ISL Light

Dameware

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives