App comparison
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Kapture CX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for businesses of all sizes
Kapture CX Alternatives & Competitors (2026)
Top 8 free alternatives
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Value for money
Starting price
0.2
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Task Management
5/5
Mobile Access
5/5
Real-Time Notifications
5/5
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
0.2
Value for money
Starting price
0.1
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Task Management
5/5
Mobile Access
5/5
Real-Time Notifications
5/5
Zoho CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
0.1
Value for money
Starting price
0.1
Functionality
Business Process Automation
5/5
User Management
5/5
Meeting Management
5/5
Top Features
Task Management
5/5
Mobile Access
5/5
Real-Time Notifications
5/5
Freshservice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete IT service management (ITSM) tool for business
0.2
Value for money
Starting price
0.1
Functionality
Billing & Invoicing
5/5
Widgets
5/5
Templates
5/5
Top Features
Task Management
5/5
Mobile Access
5/5
Real-Time Notifications
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.5
Value for money
Starting price
0.2
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Task Management
5/5
Mobile Access
5/5
Real-Time Notifications
5/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.1
Value for money
Starting price
0.2
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Task Management
5/5
Mobile Access
5/5
Real-Time Notifications
5/5
Wasp Asset
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-Use Asset Management Software
0.2
Value for money
Starting price
0.1
Functionality
Reporting & Statistics
5/5
GPS
5/5
Third-Party Integrations
5/5
Top Features
Task Management
5/5
Mobile Access
5/5
Real-Time Notifications
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.2
Value for money
Starting price
0.1
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Task Management
5/5
Mobile Access
5/5
Real-Time Notifications
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.5
Value for money
Starting price
0.1
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Task Management
5/5
Mobile Access
5/5
Real-Time Notifications
5/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.1
Value for money
Starting price
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Task Management
5/5
Mobile Access
5/5
Real-Time Notifications
5/5
Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build forms at the drop of a prompt
Value for money
Starting price
0.3
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Workflow Management
5/5
Top Features
Task Management
5/5
Mobile Access
5/5
Real-Time Notifications
5/5
Skimmer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Pool Service Software that Rocks!
0.6
Value for money
Starting price
0.6
Functionality
Quotes/Estimates
5/5
Accounting Integration
5/5
Routing
5/5
Top Features
Task Management
5/5
Mobile Access
5/5
Real-Time Notifications
5/5
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
0.3
Value for money
Starting price
0.4
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
Task Management
5/5
Mobile Access
5/5
Real-Time Notifications
5/5
SumUp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
POS and payments processing software
0.1
Value for money
Starting price
0.2
Functionality
Promotions Management
5/5
Billing & Invoicing
5/5
Restaurant POS
5/5
Top Features
Task Management
5/5
Mobile Access
5/5
Real-Time Notifications
5/5
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.1
Value for money
Starting price
0.1
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Task Management
5/5
Mobile Access
5/5
Real-Time Notifications
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer relationship management (CRM) platform
0.4
Value for money
Starting price
0.4
Functionality
Real-Time Notifications
5/5
Territory Management
5/5
For Startups
5/5
Top Features
Task Management
5/5
Mobile Access
5/5
Real-Time Notifications
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
0.3
Value for money
Starting price
0.2
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Task Management
5/5
Mobile Access
5/5
Real-Time Notifications
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT enterprise services
Value for money
Starting price
0.3
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Task Management
5/5
Mobile Access
5/5
Real-Time Notifications
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey and feedback collection platform
0.2
Value for money
Starting price
0.3
Functionality
Text Fields
5/5
Text Analysis
5/5
SMS Messaging
5/5
Top Features
Task Management
5/5
Mobile Access
5/5
Real-Time Notifications
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
0.2
Value for money
Starting price
0.2
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Task Management
5/5
Mobile Access
5/5
Real-Time Notifications
5/5