App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Kapture Logo

Kapture

4.2
(37)

Write a review

Cloud-based CRM solution for businesses of all sizes

(3)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Kapture Alternatives & Competitors

Top 10 free alternatives

Filter results

Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk Suite logo
Kapture logo

44

182

70

features in common

44

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.8K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

Kapture logo

Kapture user ratings

Functionality

4.2
(37)

Top features

  • Task Management

    5.0

  • Mobile Access

    5.0

  • Segmentation

    5.0

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.1

Kapture logo
4.3

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Freshdesk logo
4.5
(3.2K)

Online helpdesk system and customer service software

Features

Total

Freshdesk logo
Kapture logo

41

115

70

features in common

41

features in common

Freshdesk logo

Freshdesk user ratings

Functionality

4.3
(3.2K)

Top features

  • Feedback Management

    5.0

  • Customer Complaint Tracking

    5.0

  • Widgets

    5.0

Kapture logo

Kapture user ratings

Functionality

4.2
(37)

Top features

  • Task Management

    5.0

  • Mobile Access

    5.0

  • Segmentation

    5.0

Pricing

Starting from

$15/month

Value for money

Freshdesk logo
4.4

0.1

Kapture logo
4.3

What users say about Freshdesk's value for money

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.
It helps me solve customers' inquiry and the best benefit that comes from Freshdesk is it's free. Compared to other paid helpdesks, Freshdesk could still really be worth it.