App comparison
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Movidesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel customer service and help desk platform
Movidesk Alternatives & Competitors (2026)
Top 8 free alternatives
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Value for money
Starting price
0.1
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Live Chat
5/5
Performance Metrics
5/5
Incident Management
5/5
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service-first CRM company that builds support & sales tools
0.2
Value for money
Starting price
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Live Chat
5/5
Performance Metrics
5/5
Incident Management
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.3
Value for money
Starting price
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Live Chat
5/5
Performance Metrics
5/5
Incident Management
5/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.3
Value for money
Starting price
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Live Chat
5/5
Performance Metrics
5/5
Incident Management
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.3
Value for money
Starting price
0.1
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Live Chat
5/5
Performance Metrics
5/5
Incident Management
5/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.3
Value for money
Starting price
0.2
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Live Chat
5/5
Performance Metrics
5/5
Incident Management
5/5
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.1
Value for money
Starting price
0.3
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Live Chat
5/5
Performance Metrics
5/5
Incident Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
0.1
Value for money
Starting price
0.2
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Real-time Consumer-facing Chat
5/5
Top Features
Live Chat
5/5
Performance Metrics
5/5
Incident Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
0.1
Value for money
Starting price
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Live Chat
5/5
Performance Metrics
5/5
Incident Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT Enterprise services
0.2
Value for money
Starting price
0.1
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Live Chat
5/5
Performance Metrics
5/5
Incident Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service management platform to adopt digital changes
0.1
Value for money
No pricing info
Starting price
0.1
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Customizable Templates
5/5
Top Features
Live Chat
5/5
Performance Metrics
5/5
Incident Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
work with the flow
0.4
Value for money
No pricing info
Starting price
0.5
Functionality
Support Ticket Management
5/5
Status Tracking
5/5
Real-Time Notifications
5/5
Top Features
Live Chat
5/5
Performance Metrics
5/5
Incident Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center solution
0.2
Value for money
Starting price
0.3
Functionality
Predictive Dialer
5/5
Customer Database
5/5
Call Transfer
5/5
Top Features
Live Chat
5/5
Performance Metrics
5/5
Incident Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
0.3
Value for money
Starting price
0.4
Functionality
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Top Features
Live Chat
5/5
Performance Metrics
5/5
Incident Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
0.3
Value for money
Starting price
0.4
Functionality
Multiple User Accounts
5/5
Communication Management
5/5
Chat/Messaging
5/5
Top Features
Live Chat
5/5
Performance Metrics
5/5
Incident Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer communication solution
0.3
Value for money
Starting price
0.2
Functionality
Automated Routing
4.7/5
Real-Time Chat
4.6/5
Alerts/Escalation
4.4/5
Top Features
Live Chat
5/5
Performance Metrics
5/5
Incident Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Customer Service Software
4.4
Value for money
Starting price
0.6
Functionality
Intent Recognition
N/A
Personalization
N/A
AI/Machine Learning
N/A
Top Features
Live Chat
5/5
Performance Metrics
5/5
Incident Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All blended omnichannel CCaaS cloud contact center platform
0.6
Value for money
Starting price
0.6
Functionality
Campaign Management
N/A
Multiple Scripts
N/A
Contact Management
N/A
Top Features
Live Chat
5/5
Performance Metrics
5/5
Incident Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel service desk & ticketing solution
0.6
Value for money
Starting price
0.6
Functionality
Real-Time Notifications
N/A
Prioritization
N/A
Email Templates
N/A
Top Features
Live Chat
5/5
Performance Metrics
5/5
Incident Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ERP for manufacturing, retail, education, service verticals.
0.3
Value for money
Starting price
0.3
Functionality
Reporting/Analytics
5/5
Financial Management
5/5
Inventory Management
4.5/5
Top Features
Live Chat
5/5
Performance Metrics
5/5
Incident Management
5/5