App comparison

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Movidesk Logo

Movidesk

Omnichannel customer service and help desk platform

(1)

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Movidesk Alternatives & Competitors

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Devices supported


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Integrated with


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Company size


Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk Suite logo
Movidesk logo

31

182

33

features in common

31

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.8K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

Movidesk logo

Movidesk user ratings

Functionality

4.4
(5)

Top features

  • Live Chat

    5.0

  • Performance Metrics

    5.0

  • Incident Management

    5.0

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.2

Movidesk logo
4.4

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Freshdesk logo
4.5
(3.2K)

Online helpdesk system and customer service software

Features

Total

Freshdesk logo
Movidesk logo

30

115

33

features in common

30

features in common

Freshdesk logo

Freshdesk user ratings

Functionality

4.3
(3.2K)

Top features

  • Feedback Management

    5.0

  • Customer Complaint Tracking

    5.0

  • Widgets

    5.0

Movidesk logo

Movidesk user ratings

Functionality

4.4
(5)

Top features

  • Live Chat

    5.0

  • Performance Metrics

    5.0

  • Incident Management

    5.0

Pricing

Starting from

$15/month

Value for money

Freshdesk logo
4.4
Movidesk logo
4.4

What users say about Freshdesk's value for money

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.
It helps me solve customers' inquiry and the best benefit that comes from Freshdesk is it's free. Compared to other paid helpdesks, Freshdesk could still really be worth it.
BOSSDesk logo
4.6
(110)

BOSSDesk a FrontRunner in Help Desk Software

Features

Total

BOSSDesk logo
Movidesk logo

28

103

33

features in common

28

features in common

BOSSDesk logo

BOSSDesk user ratings

Functionality

4.5
(110)

Top features

  • Task Management

    5.0

  • Change Management

    5.0

  • Surveys & Feedback

    5.0

Movidesk logo

Movidesk user ratings

Functionality

4.4
(5)

Top features

  • Live Chat

    5.0

  • Performance Metrics

    5.0

  • Incident Management

    5.0

Pricing

Starting from

$19/month

Value for money

BOSSDesk logo
4.7

0.3

Movidesk logo
4.4

What users say about BOSSDesk's value for money

BOSS is a fantastic company that cares about their customers. The are fast to respond and supportive of our requests.
Everyone was all great to work with and very accommodating to our requests. We have an excellent product at a very competitive price.
LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
Movidesk logo

31

179

33

features in common

31

features in common

LiveAgent logo

LiveAgent user ratings

Functionality

4.6
(1.5K)

Top features

  • Email Templates

    5.0

  • Change Management

    5.0

  • Video Conferencing

    5.0

Movidesk logo

Movidesk user ratings

Functionality

4.4
(5)

Top features

  • Live Chat

    5.0

  • Performance Metrics

    5.0

  • Incident Management

    5.0

Pricing

Starting from

$9/month

Value for money

LiveAgent logo
4.7

0.3

Movidesk logo
4.4

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
TeamSupport logo
4.5
(844)

The complete B2B solution for great customer support

Features

Total

TeamSupport logo
Movidesk logo

29

109

33

features in common

29

features in common

TeamSupport logo

TeamSupport user ratings

Functionality

4.3
(844)

Top features

  • Full Text Search

    5.0

  • Collaboration Tools

    5.0

  • Reporting & Statistics

    5.0

Movidesk logo

Movidesk user ratings

Functionality

4.4
(5)

Top features

  • Live Chat

    5.0

  • Performance Metrics

    5.0

  • Incident Management

    5.0

Pricing

Starting from

$49/month

Value for money

TeamSupport logo
4.4
Movidesk logo
4.4

What users say about TeamSupport's value for money

Very impressed with Customer Support, who were very responsive and obviously knew the product. As I work in Support, I appreciate this.
It's robust, has more features than almost anything in it's class, and the support team behind it is super friendly, and helpful. And they're based in Texas.
Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

Features

Total

Zoho Desk logo
Movidesk logo

29

158

33

features in common

29

features in common

Zoho Desk logo

Zoho Desk user ratings

Functionality

4.5
(2.1K)

Top features

  • Customer History

    5.0

  • Workflow Configuration

    5.0

  • Appointment Management

    5.0

Movidesk logo

Movidesk user ratings

Functionality

4.4
(5)

Top features

  • Live Chat

    5.0

  • Performance Metrics

    5.0

  • Incident Management

    5.0

Pricing

Starting from

$14/month

Value for money

Zoho Desk logo
4.5

0.1

Movidesk logo
4.4

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.

Categories in common

Mint Service Desk logo
4.7
(14)

IT service desk and asset management solution

Features

Total

Mint Service Desk logo
Movidesk logo

27

78

33

features in common

27

features in common

Mint Service Desk logo

Mint Service Desk user ratings

Functionality

4.5
(14)

Top features

  • Real-Time Notifications

    5.0

  • Incident Management

    5.0

  • Contract/License Management

    5.0

Movidesk logo

Movidesk user ratings

Functionality

4.4
(5)

Top features

  • Live Chat

    5.0

  • Performance Metrics

    5.0

  • Incident Management

    5.0

Kustomer logo
4.6
(56)

Modern Customer Service Software For Customer-First Brands

Features

Total

Kustomer logo
Movidesk logo

30

106

33

features in common

30

features in common

Kustomer logo

Kustomer user ratings

Functionality

4.5
(56)

Top features

  • Live Chat

    5.0

  • Call Routing

    5.0

  • Real-Time Notifications

    5.0

Movidesk logo

Movidesk user ratings

Functionality

4.4
(5)

Top features

  • Live Chat

    5.0

  • Performance Metrics

    5.0

  • Incident Management

    5.0

Pricing

Starting from

$89/month

Value for money

Kustomer logo
4.5

0.1

Movidesk logo
4.4

What users say about Kustomer's value for money

Great experience with Kustomer, I love the way this software allows you to manage your tools, organize your tickets, and provide a good customer service.
Best part is that the software is easy to get used to. It works great for emails, and live chat, with the ability to have different channels.

Categories in common

EngageBay CRM logo
4.7
(684)

Integrated sales & marketing software for growing teams

Features

Total

EngageBay CRM logo
Movidesk logo

29

226

33

features in common

29

features in common

EngageBay CRM logo

EngageBay CRM user ratings

Functionality

4.6
(684)

Top features

  • Multi-Account Management

    5.0

  • Customer Segmentation

    5.0

  • Transcripts/Chat History

    5.0

Movidesk logo

Movidesk user ratings

Functionality

4.4
(5)

Top features

  • Live Chat

    5.0

  • Performance Metrics

    5.0

  • Incident Management

    5.0

Pricing

Starting from

$14.99/month

Value for money

EngageBay CRM logo
4.7

0.3

Movidesk logo
4.4

What users say about EngageBay CRM's value for money

Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.
Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.

Categories in common

Help Scout logo
4.7
(209)

Deliver world-class support from one easy-to-use platform.

Features

Total

Help Scout logo
Movidesk logo

24

73

33

features in common

24

features in common

Help Scout logo

Help Scout user ratings

Functionality

4.3
(209)

Top features

  • Real-time Consumer-facing Chat

    5.0

  • Document Management

    5.0

  • Queue Management

    5.0

Movidesk logo

Movidesk user ratings

Functionality

4.4
(5)

Top features

  • Live Chat

    5.0

  • Performance Metrics

    5.0

  • Incident Management

    5.0

Pricing

Starting from

$20/month

Value for money

Help Scout logo
4.4
Movidesk logo
4.4

What users say about Help Scout's value for money

In my 20 years I've never come across such an elegant solution as Help Scout. Everything works good, looks good.
Its ease of use, great search with keywords in the help guide area of clients. The ticketing system is great and integrates with Infusinsoft and Trello so we can transfer information between teams.

Categories in common

Tiledesk logo
4.5
(147)

Conversational Automation Made Easy

Features

Total

Tiledesk logo
Movidesk logo

27

102

33

features in common

27

features in common

Tiledesk logo

Tiledesk user ratings

Functionality

4.4
(147)

Top features

  • Lead Qualification

    5.0

  • Customer Support

    5.0

  • Visual Analytics

    5.0

Movidesk logo

Movidesk user ratings

Functionality

4.4
(5)

Top features

  • Live Chat

    5.0

  • Performance Metrics

    5.0

  • Incident Management

    5.0

Pricing

Starting from

15/month

Value for money

Tiledesk logo
4.5

0.1

Movidesk logo
4.4

What users say about Tiledesk's value for money

The only thing I dislike about Tiledesk is the lag that can occur when using it. This can be frustrating when trying to get work done in a timely manner.
It really helps to keep our customers engaged and provides a great way to get help when needed. The help desk feature is also great.

Categories in common

Salesforce Service Cloud logo
4.4
(754)

Customer Service & Field Service Management Solutions

Features

Total

Salesforce Service Cloud logo
Movidesk logo

32

198

33

features in common

32

features in common

Salesforce Service Cloud logo

Salesforce Service Cloud user ratings

Functionality

4.4
(754)

Top features

  • Call Scripting

    5.0

  • File Sharing

    5.0

  • Lead Management

    5.0

Movidesk logo

Movidesk user ratings

Functionality

4.4
(5)

Top features

  • Live Chat

    5.0

  • Performance Metrics

    5.0

  • Incident Management

    5.0

Pricing

Starting from

$25/month

Value for money

Salesforce Service Cloud logo
4.2

0.2

Movidesk logo
4.4

What users say about Salesforce Service Cloud's value for money

The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.
Great, easy to use software for start up to smaller type businesses who need an easy to use software that you do not have to spend a lot of time setting up and has a great easy to use interface.

Categories in common

Gladly logo
4.9
(123)

Gladly is a Cloud-based customer service platform

Features

Total

Gladly logo
Movidesk logo

28

81

33

features in common

28

features in common

Gladly logo

Gladly user ratings

Functionality

4.8
(123)

Top features

  • Voice Mail

    5.0

  • Text Analysis

    5.0

  • Issue Tracking

    5.0

Movidesk logo

Movidesk user ratings

Functionality

4.4
(5)

Top features

  • Live Chat

    5.0

  • Performance Metrics

    5.0

  • Incident Management

    5.0

Pricing

Starting from

$150/year

Value for money

Gladly logo
4.9

0.5

Movidesk logo
4.4

What users say about Gladly's value for money

The ability to have the customer as the focus and centralized around them is fantastic, it is the best system for customer support that I have used in 20 years.
Love how easy it is to help the customer in all forms of communication, everything being in one 🏼 place is beyond helpful. Not having to click through tabs is a life saver.

Categories in common

HelpDesk logo
4.6
(60)

Ticketing software for effortless customer support

Features

Total

HelpDesk logo
Movidesk logo

23

80

33

features in common

23

features in common

HelpDesk logo

HelpDesk user ratings

Functionality

4.3
(60)

Top features

  • Support Ticket Tracking

    5.0

  • Activity Tracking

    5.0

  • Workflow Management

    5.0

Movidesk logo

Movidesk user ratings

Functionality

4.4
(5)

Top features

  • Live Chat

    5.0

  • Performance Metrics

    5.0

  • Incident Management

    5.0

Pricing

Starting from

$29/month

Value for money

HelpDesk logo
4.3

0.1

Movidesk logo
4.4

What users say about HelpDesk's value for money

It's easy to set up, admin and configure to your needs. The great benefit is integrating with other apps from LiveChat to expand or minimize your customer experience down to your needs.
There is an obvious lack of control over training, nuances can be lost. Customers may find it too impersonal.

Categories in common

ThriveDesk logo
4.7
(37)

Customer experience software for small businesses

Features

Total

ThriveDesk logo
Movidesk logo

15

39

33

features in common

15

features in common

ThriveDesk logo

ThriveDesk user ratings

Functionality

4.6
(37)

Top features

  • Real-Time Notifications

    5.0

  • File Sharing

    5.0

  • Third-Party Integrations

    5.0

Movidesk logo

Movidesk user ratings

Functionality

4.4
(5)

Top features

  • Live Chat

    5.0

  • Performance Metrics

    5.0

  • Incident Management

    5.0

Pricing

Starting from

$15/month

Value for money

ThriveDesk logo
4.9

0.5

Movidesk logo
4.4

What users say about ThriveDesk's value for money

I have been testing thrivedesk for a while now and I am pretty impressed with the features it offers. The chat widget is excellent.
I like that the UI of ThriveDesk is very good - clean and well-designed. If I feel that way, my customers would likely feel same when they visit my ThriveHelp-based Help desk.

Categories in common

LiveChat logo
4.6
(1.6K)

Customer service software that boosts online sales.

Features

Total

LiveChat logo
Movidesk logo

24

59

33

features in common

24

features in common

LiveChat logo

LiveChat user ratings

Functionality

4.5
(1.6K)

Top features

  • Real-Time Chat

    5.0

  • Visual Analytics

    5.0

  • Feedback Management

    5.0

Movidesk logo

Movidesk user ratings

Functionality

4.4
(5)

Top features

  • Live Chat

    5.0

  • Performance Metrics

    5.0

  • Incident Management

    5.0

Pricing

Starting from

$24/month

Value for money

LiveChat logo
4.5

0.1

Movidesk logo
4.4

What users say about LiveChat's value for money

I love using this software and it's fun to use and see yourself improving your typing skills.
It's a very nice thing to add to your site, it helps for your customers, I used it a few times when I needed help or had questions.

Categories in common

Gorgias logo
4.7
(111)

Help desk and customer service solution

Features

Total

Gorgias logo
Movidesk logo

23

50

33

features in common

23

features in common

Gorgias logo

Gorgias user ratings

Functionality

4.5
(111)

Top features

  • Customer History

    5.0

  • Third-Party Integrations

    5.0

  • Transfers/Routing

    5.0

Movidesk logo

Movidesk user ratings

Functionality

4.4
(5)

Top features

  • Live Chat

    5.0

  • Performance Metrics

    5.0

  • Incident Management

    5.0

Pricing

Starting from

$60/month

Value for money

Gorgias logo
4.5

0.1

Movidesk logo
4.4

What users say about Gorgias' value for money

Overall fantastic, we were recommended Gorgias and the features did not disappoint. Besides the forwarding issue the rest of our discovery and onboarding process was pretty quick & seamless.
Our account manager is super knowledgeable and has the ability to assess our use of the platform and make recommendations on how we can improve the experience.

Categories in common

Vision Helpdesk logo
4.7
(34)

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

Features

Total

Vision Helpdesk logo
Movidesk logo

32

90

33

features in common

32

features in common

Vision Helpdesk logo

Vision Helpdesk user ratings

Functionality

4.7
(34)

Top features

  • Email Management

    5.0

  • Real-time Consumer-facing Chat

    5.0

  • Mobile Access

    5.0

Movidesk logo

Movidesk user ratings

Functionality

4.4
(5)

Top features

  • Live Chat

    5.0

  • Performance Metrics

    5.0

  • Incident Management

    5.0

Pricing

Starting from

$15/month

Value for money

Vision Helpdesk logo
4.5

0.1

Movidesk logo
4.4

What users say about Vision Helpdesk's value for money

Awesome experience with Vision Helpdesk and support from the team is also very quick and good.
What I like about Vision Helpdesk is that it is organized and easy to manage. It is also very user-friendly and we had really good responses from our clients.
InvGate Service Desk logo
4.6
(110)

IT service desk software

Features

Total

InvGate Service Desk logo
Movidesk logo

26

78

33

features in common

26

features in common

InvGate Service Desk logo

InvGate Service Desk user ratings

Functionality

4.5
(110)

Top features

  • Service Level Agreement (SLA) Management

    5.0

  • IT Asset Management

    5.0

  • Help Desk Management

    5.0

Movidesk logo

Movidesk user ratings

Functionality

4.4
(5)

Top features

  • Live Chat

    5.0

  • Performance Metrics

    5.0

  • Incident Management

    5.0

Pricing

Starting from

$55

Value for money

InvGate Service Desk logo
4.5

0.1

Movidesk logo
4.4

What users say about InvGate Service Desk's value for money

Invgate Service Desk manages complex processes in a very easy and nice to use way. The integration with Invgate Asset Management tool is amazing.
I love this product beacuse very good when it comes to understanding and I also love the thing that I can design the ticket in very simple and easy way.
Bitrix24 logo
4.2
(832)

100% free CRM, collaboration, and communication tool suite

Features

Total

Bitrix24 logo
Movidesk logo

29

425

33

features in common

29

features in common

Bitrix24 logo

Bitrix24 user ratings

Functionality

4.2
(832)

Top features

  • Client Database

    5.0

  • HR Management

    5.0

  • Drag & Drop

    5.0

Movidesk logo

Movidesk user ratings

Functionality

4.4
(5)

Top features

  • Live Chat

    5.0

  • Performance Metrics

    5.0

  • Incident Management

    5.0

Pricing

Starting from

$61/month

Value for money

Bitrix24 logo
4.2

0.2

Movidesk logo
4.4

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
JIRA Service Management logo
4.5
(660)

The only ITSM solution built on the Jira platform

Features

Total

JIRA Service Management logo
Movidesk logo

24

114

33

features in common

24

features in common

JIRA Service Management logo

JIRA Service Management user ratings

Functionality

4.5
(660)

Top features

  • Remote Monitoring & Management

    5.0

  • Issue Management

    5.0

  • Knowledge Management

    5.0

Movidesk logo

Movidesk user ratings

Functionality

4.4
(5)

Top features

  • Live Chat

    5.0

  • Performance Metrics

    5.0

  • Incident Management

    5.0

Pricing

Starting from

$60/month

Value for money

JIRA Service Management logo
4.3

0.1

Movidesk logo
4.4

What users say about JIRA Service Management's value for money

Great interface provided by service desk. I would recommend Jira, it has fantastic user interface with a lot features.
It's a good tool to track your tickets and projects you are working on. The entire Gantt chart flow is really good and helps you keep yourself updated with the projects and issues at hand.
TOPdesk logo