Naverisk Remote monitoring & management for managed service providers ( 4.69/ 5 26 reviews) 323 Alternatives to Naverisk
Explore a recommended list of Naverisk alternatives for your business in 2020. Compare alternatives to Naverisk side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros
What users mention about Atera See all reviews Ve used all of the major RMM tools and this is the best value for what I do. The support has been very good and they reach out to offer help regularly. Used Atera for a free trial, as I liked the idea of not having to pay per endpoint. The software a was nice and clean, but very minimal in terms of advanced features and integrations. Hopefully the ticketing and reports will improve and we can start using them. For us, the parts we use are worth the price, but hopefully we can implement the other features.
Remote monitoring & management platform
What users mention about SolarWinds RMM See all reviews This RMM is cost effective and web based, no need to install a bunch of software to use it. The ability to turn on components as you want to upgrade and grow is brilliant. What i like most about SolarWinds RMM is the the integration of multiple software solutions in one location. Also the SSO to other RMM software like Backup is great. I am able to keep the clients I have engaged and continue to service them with other IT needs. It works great for improving the client's performance and increasing my bottom line.
IT Automation for Today’s IT World
What users mention about ConnectWise Automate See all reviews We love that we are able to do so much with the computers that we manage on this software. Also love that we can find out hardware information through this secure application. He's amazing, and has made this software do some really incredible stuff for us. It had good functionality out of the box, but we've been adding scripts and automation to it for 5 years at this point. Great customer service, with a large knowledgebase to assist in answering questions. They've been around a while, they're the best in the business.
IT Systems Management Software for Internal IT and MSPs
What users mention about Kaseya VSA See all reviews All in all it's a pleasure to work with if things don't break, which is not too often compared to other software products. And what would be the fun if it never went kaput. The problem with the quantity of features is that documentation is a mess and the UI is difficult to navigate. The organization is too basic to support so many features. The interface is currently awful. Flash is not a technology that should be used in a modern product and the interface frequently fails to update accurately when using filters.
The Easiest-to-Use Unified Endpoint Management Platform
What users mention about NinjaRMM See all reviews I have been able to focus on bigger task without having to worry about patching and network connectivity loss. To get notified immediately when a server is off-line is exactly what I need. The reports are great, the integrations are super easy and the website itself is easy to understand. Other RMMs need a team of onboarders to show you how to use it over a period of a month. Easy to use, tons of features, great cost, great implementation team, great support, and wonderful community.
Manage your projects from start to finish with Wrike
What users mention about Wrike See all reviews The Gantt chart is amazing and very handy as a project management tool and good for scheduling. It has a Customized automated workflows, and also can be integrated with so many popular Apps. Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice. I supposedly had access to a CSM, but they never called. We want to stress that we love and recommend Wrike mostly for its ability to combine what we see as available features from other applications under one umbrella.
All-in-one remote IT monitoring and management platform.
What users mention about Pulseway See all reviews If you dont have an Active Directory environment like myself, this is a solid option. Its not going to be AS robust in features and manageability but it comes close enough. The scripting tools help me accomplish tasks effortlessly for tasks that are not built in to the system, which is rare. It is also a very versatile/customizable tool for monitoring and notifications. I love the fact that Pulseway is so responsive, web accessible, and the support is amazing.
Business management solution for IT departments & MSPs
What users mention about Kaseya BMS See all reviews Billing is a terrible, horrible, no good feature. You have to approve billing items, then create invoices, then go into each invoice and choose an invoice "template", then send them out to clients. Good, for smaller 1-5 man operations it is recommended as it is simpler to configure and thus being less time consuming overall. I love that the software does everything in one screen related to my ticket tracking system. I also like the quickbooks integration.
HaloPSA brings everything an MSP needs into one location.
What users mention about HaloPSA See all reviews Excellent Service with an Excellent Product. Their customer service is very good with someone always happy to help as soon as you call in. Great experience overall, from initial configuration of our specific requirements, ease of use, through to fast and friendly support. We have been using NetHelpDesk for two years now and have been extremely pleased with its performance. And reliability over this time.
Cybersecurity management tool with custom alert thresholds
Automation software for all Professional Service Businesses
What users mention about Accelo See all reviews The Idea of Task Board is really nice and this is a very good tool for monitoring tasks and keep them in mind. Mentioning about their blog is good for creating loyalty. We have a lot of different tools and this interrogates with most of them. For those that doesn't the API has been a fantastic solution to get our processes working. Love the product as it allows to manage customers, projects, contracts, finances and time management in the same application. Great list of features in each of this areas to manage them.
Project management, task tracking, & professional goal tools
What users mention about ClickUp See all reviews We were using Trello, and while we loved it for its simplicity, it was just too simple for our needs. Clickup is significantly more robust, and their support is amazing. Too complex for an individual's needs, sometimes illogical, and a terrible android app is the icing on the cake. I like rich set of features and ease of use. Very useful and cost effective tool for organising and delegating tasks.
A complete IT service management (ITSM) tool for business
What users mention about Freshservice See all reviews I feel bad even complaining about it because it's so simple to use but I feel as if the interface could use an update. I placed 2 trouble tickets and I had my account suspended because I apparently was harassing them. For a company or for freshers who are not familiar with ITIL process its a good way to address that. For the Price its one of the best products out there.
Simple service desk built on Jira
What users mention about Jira Service Desk See all reviews When there are large about of mini-tasks some of them can get lost. Unable to merge issues to another project. It has an awesome and simple workflow and helps with keeping things organized and tracked. Everyone in the company picked it up pretty easily and my team of IT supports are enjoying it as well. The Jira Service Desk has been a great tool within our company. I find the ability to customize your request with some required and some option fields really helpful.
Machine data management and analytics
What users mention about Splunk Enterprise See all reviews I feel debugging is difficult. Drop down or drag and drop functions should be made available because it's difficult to keep track and remember syntax of functions and it's usage. The inbound and outbound data on our network traffic is outstanding. You can customize this logs to your benefit and creating dashboards on this is very simple. Excellent and reliable albeit slow place to turn when investigating an incident, logs are easily available and sortable leading to quick and accurate determinations.
Turning Sight Into Vistion
What users mention about LogicMonitor See all reviews It has been my greatest pleasure to consistently underutilized and not take advantage of the vast configuration and customization options that this software brings to the table. It has made training new techs a breeze due to documentation and ease of use. They are responsive to requests and open to help you help them build the product. The LogicMonitor support team is also excellent and easy to reach. This is a great group of folks.
Incident Management & Operations Performance Software
What users mention about PagerDuty See all reviews The ability to to have the information displayed and on the go with the App is great for us as we can engage with stakeholders and its bought in consistency for out out of hours team on alerting. Integration with CloudWatch, webhooks, Jira is outstanding, functional, and reliable. The application has gotten better over the years I have used it. We also suffer during outages for the lack of a "acknowledge all incoming pages" button.
Apple device management solution for Apple IT teams
100% free CRM, collaboration and communication tool suite
What users mention about Bitrix24 See all reviews I am overall not pleased with this CRM but for a small company in it's first few years, it is cheap and good for small projects. Do not use this is you have a prospects list over 1000. Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions. The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen.
Service desk software with self-service web portal support
Remote support for helpdesks, call centers and organizations
What users mention about LogMeIn Rescue See all reviews There are a lot of options for delivering the connection info. There is good reporting, and the ability to capture screens, as long as we are working from the office, and strong APIs. This program is very easy for our staff to use, and very easy for the customer to initiate a support session. The ability to transfer client sessions between Tech Support reps is great. Mobile support is amazing as I love being able to remote into my home computer from my phone.
A full-suite alternative to point project mgmt solutions
What users mention about Forecast See all reviews Powerful reporting - easy to see where projects are over/under spending. Fantastic UX with many control points throughout the software. Filters on project pages to see only your tasks, or only certain tasks filtered by tags is neat. Nice integrations and full REST API is a nice addition. It is an enjoyable experience, it made some company processes very easy and unbureaucratic, we have much more visibility of the projects and it unified some tasks that were made separately.
Time tracking, task management, & project management.
What users mention about Intervals See all reviews Intervals introduces new features every quarter or so one of the latest is adding files through drag and drop. The lack of drag and drop used to be the biggest con for me, since I upload files often. Nice API, you can take all your data and do whatever you want with it. The request management system is pretty good. We have integrated it via its API with our in-house issue tracking software: the integration was a little awkward but once set-up hasn't given us any problems.
Award-winning work management solution
What users mention about Ravetree See all reviews Sometimes, getting alerts can be difficult. If you miss an email, you may miss an update or a tag in Ravetree. That it is really user friendly; never heard of Ravetree until I began working at The Bookkeeper. Wonderful tool to track and prioritize tasks. The comment section of RT is where I spend most of my time. I love the ability to comment and tag people directly in a conversation.
Project Management, Resource Planning, & PSA software
What users mention about Mavenlink See all reviews My overall impression is that it was a very good tool. My company only used it for timekeeping pretty much at the time, and was just beginning to understand the usefulness of this software. Our team is so happy to have made the switch to Mavenlink. The sales and support team have been outstanding. Our client success manager Jacquie Smith always makes sure the Weejee team have a great experience. The customer service is great and very responsive.
Cloud based team scheduling software
What users mention about Resource Guru See all reviews I liked how quick and easy this software was to use, as I'm not that good with technology I was amazed at how simple it is. Have really loved using this software. It's been user friendly, informative, detailed and is a great platform to organise and structure work within out agency. Although there is room for improvement, I think in the last year it has improved greatly and am excited to see what features are to come in the future.
Project management and collaboration tools
What users mention about Easy Projects See all reviews It greatly improves our ability to see the health of every project on the floor from any office. EP's commitment to helping and listening to their customers has also been a great asset. We were satisfied and up untill now are happy to have such an easy in-use and simple tool. Special thanks to a Support Team that is promptly reacting to any of our requests. Easy Projects is so incredibly easy to use and the company really loves feedback on how to improve. That is something I can appreciate as my company strives for continuous improvement.
Project and work management for teams of all sizes.
What users mention about Asana See all reviews Using the free version currently and the free version is good enough for my management. I like the user interface, its very colourful and very easy to understand and navigate even for non-IT user. I did not use Asana to it's potential due to lack of branding and it not being top of mind as compared to some of its competitors. The tool is dull and makes a project look boring. It is a super customizable platform to assign tasks and track them so that all team members have a good workload. The online support is also very helpful.
Project Management Made Easy
What users mention about monday.com See all reviews The managers are able to have a high-level view of how progress is going, while the team can see the daily details of each and every task. The layout is fun, colorful, and most importantly clean. The feature that I liked the most and is the most impactful is the ability to integrate with other software applications to bring in data to Monday.com. It creates a seamless integration. Monday.com is a great tool in my experience for smaller teams who need a robust solution to help with project alignment and goal setting.
All-in-one business management software.
What users mention about Scoro See all reviews Great implementation process and support. We’re pleased with the chosen solution and continuous tool improvement process. The software itself allows many functions and settings to be activated by user. Great platform and superb service, if you need support from Scoro team. I have been using Scoro software now about one year and im totally fan with it. Scoro makes my everyday life very easy and helps me to make profit for company.
Intelligent partner to help with all business documentation
Remote monitoring and management solution for MSPs
Cloud-based platform for monitoring network devices
Remote Network Monitoring & Management in an IoT World.
What users mention about Domotz Pro See all reviews We love the various features Domotz offers. The ability to monitor all of the devices on our smart home systems with ease and received notifications as soon as a issue is found. Maybe my favorite feature is how it discovers all the devices on the network and does an amazing job of identifying them. Also the remote device connection feature is worth its weight in gold. The best feature for us has not been the monitoring (which is great) but has been the network speed test that get run. What users mention about InvGate Service Desk See all reviews I love the fact that it is very easy and simple to set up. And I also like that it also has a support system for users. Product is easy to understand and looks great – mobile view is best in class. Currently we are working to relaunch our help desk, because after the good reception of the clients we saw the need to adjust several additional options of the product.
Modular ITSM and ITAM solution based on ITIL principles
What users mention about Canfigure See all reviews The users expressed their fondness of Supatools over other Asset Management tools, because of its ease of use and functionalities. The support has been fantastic in responsiveness and answering questions about how to make the application fit our business. Chris has been more than supportive and quick to respond, which I appreciate.
Award winning IT Asset Mgmt and Service Mgmt platform
What users mention about Alloy Navigator See all reviews The ease of use, ability to customize the software to our needs and the fantastic support we receive. I really like the variety of modules, and the tech support available to help out. I also like the ease of use for my technicians. The backend of Alloy is very confusing. Trying to change simple things can be extremely difficult since there is no search functionality and no documentation online.
BOSS Solutions a FrontRunner in Help Desk Software
What users mention about BOSS Solutions Suite See all reviews A wonderful support staff and wonderful team to work with to get the most out of this product. Everyone was all great to work with and very accommodating to our requests. We have an excellent product at a very competitive price. BOSS Solutions has proven an extremely stable and feature rich product. Having used both Kaseya and Labtech as comparisons I have been quite pleased with BOSS.
Cloud based solution to track & control IT services
What users mention about ChangeGear Service Desk See all reviews If you meet them at a conference, they are pleasant to work with on your issues and always open to suggestions. It's nice to know that there is a good team behind the product. We ran into so many operational flaws and deficiencies that we finally had to drop ChangeGear after only one year of use. It is frustrating and I do not recommend this software. The following error occurs when we open any ticket or click any ticket: ChangeGear has detected the following error.
Build online database applications without coding.
Cloud-based Help Desk & Customer Support Platform
What users mention about Zendesk See all reviews Overall, my experience has been good. It's a popular platform for a reason as it contains popular features such as reporting and analytics, easy transfers, and visitor history. The variety of add-ons is big. I love how you can categorize all the tickets and have the ability to have chat in the same window as email tickets. I like how the phone is built into the suite, updates to tickets is a nice feature as well. Integration with Stella is good too.
ITIL Certified IT Service and Asset Management Solution
On-premise and hosted RMM software for MSPs
Uptime & performance monitoring made easy.
What users mention about Uptime.com See all reviews M a solo developer/admin for an internet-based company, and so it's crucial that we are immediately aware of any outages or problems with our sites. Tremendous value for our company, and great peace of mind for myself especially, as the overseer of our operations. Really great tool on the whole, all websites should use a tool to monitor the uptime and Uptime does the job perfectly.
IT and remote access management solution
SaaS IT Management Platform for MSP and IT Pros.
Apple device management (MDM) for macOS, iOS, iPadOS, tvOS
Collaborative remote access solution
What users mention about SolarWinds Take Control See all reviews Take Control is a very nice value add for that package and a pretty nice remote management tool in of itself. Overall, I am happy with the product, but I would prefer to not need to buy additional services to compliment what is integrated with N-Central. When ending a session the remote computer is locked and this can be annoying. Maybe there's a setting to stop this but its not obvious and should really be optional not default.
Apple device management & security for IT professionals
What users mention about Jamf Pro See all reviews This is a massive difference in ability and why I feel JAMF gives my staff super powers to do more with less and raise the quality of our support all the while. We manage round about 1000 Devices in a school district. It runs perfectly and is a great solution. The interface can be overwhelming to a novice user. Things can quickly become confusing and overlapping services can make troubleshooting the problem complicated.
The next generation of professional services automation.
What users mention about HarmonyPSA See all reviews The combination of Salesforce and ServiceMax was such a bad fit for us. Many of our processes had to be done outside of the system and we were losing valuable information. We trialled Harmony and a competitor after doing lots of research into products that would best suit our needs. We chose Harmony as it felt like the best fit for our needs and ticked a lot of boxes. It is a pleasure to work with the team at Harmony who provide excellent support and are always open to discuss additional features so the product is getting better every day.
A PSA Tool Designed To Run Your As-a-Service Business
What users mention about ConnectWise Manage See all reviews Great organization of information including client information, tickets, and if needed documentation. Highly recommend as it's a great solution for an MSP of any size. I love connectwise for IT helpdesk because there are so many ways to interact with the software. It provides the ability to look up customers fast, start tickets fast and resolve them quickly. What I mainly love about this product is it really helps me delivering more consistent service to my beloved clients.
Remote support and device access management solution
What users mention about dualmon Remote Access See all reviews If the computer I am accessing is turned off, then it does present a problem. Sometimes, the cleaning personnel will accidentally shut my computer off, which leaves me unable to access my computer. I can take control of a customer PC, it is secure with not only the password for your account but also for the static PC. I love the way the assistance works also, very easy. But with DualMon, all of my needs are met at a fraction of the cost. A superb value for the money.
Endpoint management for desktops, servers & mobile laptops
What users mention about LogMeIn Central See all reviews How you can list all your equipment you need and save them to your users. It's fantastic when you are dealing with more than 100 computers remotely. It is useful for our IT team to help us fix issues when we are working remote. It helps us be confident that working remote will work for our organization. It is confusing and frustrating to keep this button available on the "enter the code we just text you" page when it serves no purpose.
Server and website monitoring software
What users mention about Spiceworks See all reviews Does what it says it will do but not very user friendly and there are better options out there. It is better to spend some money and get another product that is out there like Kayako. For the most part we like it a lot. There are some things that I'd like to change like the sub tickets and email notifications being a bit messy but overall I like it. The layout and interface are great and it has some great features. Interactions with all the options are easy and it seems like it was very well thought out.
Monitoring and Stability as a Service for Cloud Systems
Easy, Professional Field Service and Work Order Software
What users mention about BlueFolder See all reviews I have had compliments from customers in the last couple of days saying how much they like the ease of use and simplicity. Lack of Unsecured email passwords and email addresses , limited of customization of customers and workers. SENSITIVE CONTENT HIDDEN] our sales support has been wonderful and is a pleasure to interact with when we need help.
Autonomous Operations- Intelligent Automation for IT Ops
Business management automation
What users mention about Tigerpaw See all reviews After over 7 years using the software, I got tired of my employees complaining about using it. The biggest complaints were the bugs and the lack of support available from their support team. Workflows are also a very powerful tool within this system that we use extensively to automate operations. It's easily the best and the most affordable platform we have used. I do like that the software is good for service orders and the operations team. It seems to track our profitability pretty well but I do not like that it lacks many reports needed to run a business.
IT Business Management Software Platform
What users mention about Autotask See all reviews Great tool for tickets and helpdesk, but need to have better support. There were things that could have been resolved if support payed attention to the issues presented. My overall experience with Autotask PSA, from implementation to daily use, has been very favorable. I would highly recommend this software due to its versatility and ability to be customized. Great user interface and the functionality of this software is superior.
Made-for-mobile field service management
What users mention about FieldAware See all reviews We have been using Field Aware for 8 months and are very pleased with the software. It is very user friendly and perfect for the field service environment. This has gone from bad to worse. Nobody returning phone calls, emails etc. I have even called the Sales dept and can't get through to them either. We ended up paying into the triple-zeros for our "trial" period, which is fine, if it would have delivered as promised. They were very friendly, and they do a great job on presentation.
Auvik gives IT teams complete network visibility & control.
What users mention about Auvik See all reviews The GUI is great, and I really appreciate all the errors and misconfigurations Auvik can detect on first deployment. Setup is simple, and the live chat with support has been outstanding. In the past, we as an MSP would try to offer Managed Network but it was too costly for us to do so or we missed a lot of things due to time and human errors. Dives pretty deep and can do some amazing monitoring and scanning into networks. Definitely can help with looking into networks for basics and the intricacies for almost everything you're looking for.
Cloud-based IT operations management suite
What users mention about Syxsense See all reviews Their customer service was also excellent. They were very quick to respond, always available to help, and good people all around. The system is super easy to work with, scans are fast and the color coding of systems is super useful. The web console can be a disjointed at times. Every now and then the page doesn't refresh properly and I am forced to go back and repeat the same process over again.
The network and application monitoring software
What users mention about WhatsUp Gold See all reviews Whatsup Gold is obviously a good and useful product for people to use. The interface is friendly and the reminders are helpful. My experience has been pretty good, but as of right now we're looking at other more cost effective options. The product has limited functionality and is inflexible to use as a 24x7 monitoring tool. Software updates may fix some problems but often introduce more problems.
Directory-as-a-Service for cloud identity management
What users mention about JumpCloud DaaS See all reviews Its licensing scheme was cost effective, its inherent ability to migrate users onto the platform easily was great, and its administrative portal is very easy to use. Jumpcloud has been a great fit for this use case and allows us to expand adoption and capabilities as needed. Client apps make it easy to expand our deployment to new cloud infrastructure. Its a good solution for user management, makes work easier and provides good security solutions.
Advanced Network and Application Monitoring Software
Network Monitoring & Management Software
What users mention about ManageEngine OpManager See all reviews This is a wonderful software that is frequently used by wide range of people for Network management. It's customer service is outstanding. I like how configurable the tool is, and I like that we can connect to it through their API. Also, their support is extra responsive when we initiate chats with them within the application. Overall, we have insight into our most critical assets which keeps the environment healthy and uptime at it's peak.
Enterprise service management with SIAM support
What users mention about 4me See all reviews Cons: required very good quality masterdata, low flexibility in changing the process still the processes are very good. We are very happy to work with an always improving product and our customers love the way they can now interact with our specialists. This mission was accomplished and all requirements are fullfilled. Thanks to excellent support and incredible agility of the ITRP institute.
Flexible Software. Focused Service.
What users mention about Vivantio See all reviews For a small business this is not much of a problem but in the big leagues being unable to measure performance against SLA is the same as failing SLA. It also is a great tool for workflow and asset management. We have been able to assign incident tickets effortlessly to other members of the team. Vivantio is easy to modify which makes it easy to give a better quality environment and ensure good adoption rates from your users. The customer portal we set up has been very well received. What users mention about Panopta See all reviews Good overall, great ui and ease of use. Would like to see more options in regards to cloud services like AWS etc. It's been the most accurate and stable monitoring system I have ever used plus their great customer service and affordable plans. Once, in a while I'll get a false alarm. Although, it's typically due to a new monitoring IP that needs whitelisting.
Integrated business management and PSA solution
Instant Remote Support. Unattended Remote Access.
What users mention about Zoho Assist See all reviews Would be great to have a more comfortable diagnostics and software deployment tracking. Maybe ability to see if other software is connected to a license without remote connection. This software is one of the best that I found on the market, it has all the important features so you can give your customers a professional support. The price/features ratio is the best. We had an emergency where our remote support software (Screenconnect) is not working because the download is blocked by our Palo Altos.
Helpdesk software for customer service management teams
What users mention about OTRS See all reviews We use this as our ticketing tool and I find it very easy to use and the best part is that it is Open Source. The support is also great, it is easy to make changes. The CGI-based design is relatively inefficient and can be sluggish without making some optimizations on the webserver side -- mod_perl in our case (relatively complicated). Email inbound capabilities are great (maybe unique!). Easy to rollout, once you have a couple of basic admins, customising is quite powerful.
Collaborate and Manage Projects Online
A PSA alternative to Autotask, Connectwise and Tigerpaw
Cloud-based help desk platform
What users mention about Zoho Desk See all reviews Great for huge project management, you can connect with Zoho Analytics and get amazing reports. So you can know the generals and the specifics in detail too. Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. I like this software a lot, I like the ability that gives me with their CRM. It has automatically integration with Zoho CRM and this can save you a lot time.
Cloud-based platform for patch management
What users mention about Automox See all reviews It's been a delight working with the software and the Automox team themselves. They're a great bunch that truly understands the needs of their customers. I love the ability to see everything at a glance in the portal, and it is so easy to apply policies and settings. Really easy to use, its a great alternative to Active Directory with a bunch of group policies for smaller organizations.
Cloud-based project management solution
What users mention about awork See all reviews Ease of use (intuitive, fast and stable), very good implementation of project management. Sometimes some features are a bit buggy (Text Editor) which can happen on Java Script Solutions. No urgent accidents to name. The interface which is very good to handle. No "Clicky Bunti" Stuff, just useful things.
Best-of-breed PSA suite for SME and enterprise companies
What users mention about TimeLog See all reviews I would like to highlight TimeLog's support team they are always sweet, patient and extremely helpful, and they truly understand how to create an amazing customer experience. Difficult to get employee information, very manually. Suddenly TimeLog does not work in internet explorer with no notice, poor reply. Easy time-tracking, great project management, perfect integration to e-conomic for invoicing.
Collaborative ERP for business process management
What users mention about Business by Miles See all reviews They are very responsive to any questions and always do their best to provide the best product possible. Striven is a great product to use with a staff that is even greater to work with. Fourth, the software is extremely robust and not "buggy" at all; it's a solid system. Fifth, the accounting system is easy to use and full of most of the features a small business would need.
Everything you need to manage your consulting company.
What users mention about Mosaic See all reviews Super intuitive, easy to use features, can keep projects organized. Customer service is great as well. Ease of use: very, very easy to assign and updates tasks - adding dates is a big help. Unlike tools like Mavenlink - which while robust is almost too heavy in what it provides - Mosaic is sleek and easy to use.
Desktop, mobile device & patch management software
What users mention about ManageEngine Desktop Central See all reviews Overall it accomplishes the may purpose so we are happy. Easy to use UI, Online help and chat support, Great community support. Overall, quick to learn and easy Setup. I wish they can automatically prevent unnecessary updates being pushed to prevent failed updates just to find out the update is not necessary or an earlier version patch need to be installed first.
Project Business Automation
Time tracking, project management & client billing for SMB.
Private, public, and hybrid cloud infrastructure software
Help desk software for managing customer service processes
Cloud IT Help Desk Software
What users mention about ManageEngine ServiceDesk Plus See all reviews ServiceDesk is a great tool to manage the tickets you are working on, as well as, keeping a track of all the assets within your company. This provides great audit trail for all of the work that we do. It gives the chance to create tickets with greater level of detail and that makes the time to resolution quicker, with less re-opened tickets and increased user satisfaction. Very good ITSM software for a low price, alot of features that can be fully customizable, and easy to keep track of what everyone is doing due to an amazing dashboard.
IT Service Desk & Asset Management Software
What users mention about SolarWinds Service Desk See all reviews We will gain a higher level of respect from our customer base after we show how we can keep up with their requests in a more timely manner. We will have better records for our IT HW. While it was a great out-of-the-box solution, it didn't offer the unique scalability we needed and the customer service wasn't helpful in growing the product with our needs. I like that, out-of-the-box, Samanage offers great core functionality with a stable product that ties neatly into a beautiful UI for the end users.
Monitoring solution for servers, network devices & websites
Smarter Monitoring for Smarter Engineers
Cloud-powered SQL server performance monitoring
What users mention about Spotlight Cloud See all reviews I would suggest improving the support experience. I have not had a good result all the times. Cloud synchronization is great. Deployment is straightforward and you have all your instances monitored in a matter of minutes. Support has been fantastic and they seem to be open to feature recommendations.
Infrastructure & application monitoring software
What users mention about Check_MK See all reviews With Check_MK you get a solution that is focused on providing the absolute best in monitoring without getting bogged down into maintaining the solution or constantly tuning to keep it running. Distributed Monitoring and the ability for managed services helps a lot. Thridparty Integration is great, thanks to the open source community. You're able to build your monitoring dynamic from the ground up and Checkmk helps to improve the overall quality of your infrastructure.
Web-Based SIEM & Log Management Solution. Affordable Prices.
Real-time Infrastructure Monitoring-as-a-Service
Multi-cloud monitoring solution
What users mention about Sensu See all reviews The community features such as the plugins and slack channels are awesome. I hope they keep listening to the community and once Sensu Go is more stable I will be moving there as well. Sensu has a really great community where I have had the benefit of leveraging many community contributions but been able to give back to such an awesome community. Furthermore it supports to accept events/metrics via Agent API or the built-in StatsD listener. The documentation is awesome and complete.
Network Monitoring For Serious Professionals
What users mention about PRTG Network Monitor See all reviews Easy to use, the free version of the software provides a good number of sensors to work with and easy to integrate. The customer service is fantastic. It's very configurable and once you learn the basic setup it's easy to set up new systems and services. Don't expect them to go out of the way for you. PRTG has wasted 2+ hrs fighting with me on fixing something their software caused, something they could likely fix in a 5min phone call.
Cloud-Scale Monitoring Platform For Metrics, Traces, & Logs
What users mention about Datadog See all reviews Reliable, easy to integrate, supports all important types of monitors and events, fast UI. You can easily setup your dashboard for important metrics. So nice to have that event stream and subscriptions. And it's very easy to share your findings with colleagues. Great web monitoring tool if you have the time to dig into all the options and settings. The user interface is really professional and good looking and the charts and graphs are well thought out.
Powerful, Affordable IT Management Software
What users mention about SolarWinds Network Performance Monitor See all reviews It is a really clean solution that was easy to install and use. It is aesthetically appealing and I can better visualize my own network. Perfect for solving your network issues and live monitoring is awesome. This is just one of the many suite of applications that SolarWinds offers to help manage the Network. Ease to use and helps diagnose / troubleshoot issues.
Modern IT incident management and response solution
What users mention about Opsgenie See all reviews Great price compared to similar software, feature set is pretty decent, interfaces are nice and detailed activity log is super nice. The economics of the platform fit our needs better than the alternatives. I like the ability to easily spread the responsibility of support across the team. I like the user-friendly interface and how easy it is to integrate with other applications. The search functionality in the Alerts section is super flexible and easy to use.
Unified project management & help desk software