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Nicereply Logo

The effortless way to champion customer experience

Last updated: March 2026

Nicereply Alternatives & Competitors (2026)

Top 10 free alternatives

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


SurveyMonkey logo

Online survey and feedback collection platform

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logo
SurveyMonkey
logo
Nicereply

0.3

4.4

Value for money

4.7
30
per user/per month

Starting price

59
usage based/per month

0.1

4.5

Functionality

4.6

Activity Dashboard

4.7/5

Anonymous Feedback

4.6/5

API

4.5/5

Top Features

CRM

5/5

Complaint Monitoring

4.6/5

Chat/Messaging

4.5/5

Trustpilot logo

Customer review management platform for online businesses

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logo
Trustpilot
logo
Nicereply

0.5

4.2

Value for money

4.7
299
flat rate/per month

Starting price

59
usage based/per month

0.2

4.4

Functionality

4.6

Customer Database

4.8/5

Customer Experience Management

4.4/5

API

4.4/5

Top Features

CRM

5/5

Complaint Monitoring

4.6/5

Chat/Messaging

4.5/5

Jotform logo

Cloud-based form builder tool for digital forms.

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logo
Jotform
logo
Nicereply

0.2

4.5

Value for money

4.7
39
flat rate/per month

Starting price

59
usage based/per month
4.6

Functionality

4.6

Action Management

4.7/5

Activity Dashboard

4.7/5

Access Controls/Permissions

4.5/5

Top Features

CRM

5/5

Complaint Monitoring

4.6/5

Chat/Messaging

4.5/5

Survicate logo

Collect, analyze, and act on customer feedback

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logo
Survicate
logo
Nicereply

0.4

4.3

Value for money

4.7
49
usage based/per month

Starting price

59
usage based/per month

0.3

4.3

Functionality

4.6

A/B Testing

5/5

Campaign Management

5/5

API

4.6/5

Top Features

CRM

5/5

Complaint Monitoring

4.6/5

Chat/Messaging

4.5/5

Typeform logo

Interactive form builder for data collection

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logo
Typeform
logo
Nicereply

0.5

4.2

Value for money

4.7
39
flat rate/per month

Starting price

59
usage based/per month

0.1

4.5

Functionality

4.6

API

4.9/5

Access Controls/Permissions

4.4/5

Activity Dashboard

4.3/5

Top Features

CRM

5/5

Complaint Monitoring

4.6/5

Chat/Messaging

4.5/5

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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logo
LiveAgent
logo
Nicereply
4.7

Value for money

4.7
15
per user/per month

Starting price

59
usage based/per month
4.6

Functionality

4.6

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

CRM

5/5

Complaint Monitoring

4.6/5

Chat/Messaging

4.5/5

Screeb logo

We help companies to (re)connect with their customers

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Screeb
logo
Nicereply

0.4

4.3

Value for money

4.7
135
usage based/per month

Starting price

59
usage based/per month

0.2

4.4

Functionality

4.6

Activity Dashboard

5/5

Anonymous Feedback

4/5

A/B Testing

N/A

Top Features

CRM

5/5

Complaint Monitoring

4.6/5

Chat/Messaging

4.5/5

Zoho Survey logo

Cloud-based tool for creating and manging surveys

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logo
Zoho Survey
logo
Nicereply

0.4

4.3

Value for money

4.7
35
flat rate/per month

Starting price

59
usage based/per month

0.1

4.5

Functionality

4.6

Alerts/Notifications

5/5

Customizable Reports

5/5

Activity Dashboard

4.9/5

Top Features

CRM

5/5

Complaint Monitoring

4.6/5

Chat/Messaging

4.5/5

Birdeye logo

AI-based webchat assistant for business conversations

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logo
Birdeye
logo
Nicereply

0.2

4.5

Value for money

4.7
Empty state illustration for "No pricing info"

No pricing info

Starting price

59
usage based/per month
4.6

Functionality

4.6

AI/Machine Learning

5/5

AI Writing Assistant

5/5

Activity Dashboard

4.7/5

Top Features

CRM

5/5

Complaint Monitoring

4.6/5

Chat/Messaging

4.5/5

SurveySparrow logo

Software for creating and managing feedback and surveys

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logo
SurveySparrow
logo
Nicereply

0.4

4.3

Value for money

4.7
Empty state illustration for "No pricing info"

No pricing info

Starting price

59
usage based/per month

0.3

4.3

Functionality

4.6

360 Degree Feedback

5/5

Benchmarking

5/5

Access Controls/Permissions

3/5

Top Features

CRM

5/5

Complaint Monitoring

4.6/5

Chat/Messaging

4.5/5

Alchemer logo

Customer experience management and online survey platform

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logo
Alchemer
logo
Nicereply

0.8

3.9

Value for money

4.7
55
per user/per month

Starting price

59
usage based/per month

0.5

4.1

Functionality

4.6

Access Controls/Permissions

4/5

Benchmarking

4/5

360 Degree Feedback

N/A

Top Features

CRM

5/5

Complaint Monitoring

4.6/5

Chat/Messaging

4.5/5

Questback logo

Experience Management

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logo
Questback
logo
Nicereply

0.2

4.5

Value for money

4.7
2500
/per year

Starting price

59
usage based/per month
4.6

Functionality

4.6

Anonymous Feedback

3.7/5

360 Degree Feedback

N/A

Action Management

N/A

Top Features

CRM

5/5

Complaint Monitoring

4.6/5

Chat/Messaging

4.5/5

SmartSurvey logo

Online survey & questionnaire tool

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logo
SmartSurvey
logo
Nicereply

0.1

4.6

Value for money

4.7
45
flat rate/per month

Starting price

59
usage based/per month
4.6

Functionality

4.6

Alerts/Notifications

5/5

Access Controls/Permissions

3.3/5

Access Controls/Permissions

N/A

Top Features

CRM

5/5

Complaint Monitoring

4.6/5

Chat/Messaging

4.5/5

Delighted logo

Cloud-based customer and employee experience platform

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logo
Delighted
logo
Nicereply
4.7

Value for money

4.7
17
flat rate/per month

Starting price

59
usage based/per month
4.6

Functionality

4.6

Access Controls/Permissions

4.8/5

Alerts/Notifications

4.5/5

Activity Dashboard

4/5

Top Features

CRM

5/5

Complaint Monitoring

4.6/5

Chat/Messaging

4.5/5

Zendesk Suite logo

AI powered customer service across all channels

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logo
Zendesk Suite
logo
Nicereply

0.5

4.2

Value for money

4.7
39
per user/per month

Starting price

59
usage based/per month

0.2

4.4

Functionality

4.6

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

CRM

5/5

Complaint Monitoring

4.6/5

Chat/Messaging

4.5/5

SurveyLegend logo

Mobile-friendly survey management platform

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logo
SurveyLegend
logo
Nicereply

0.4

4.3

Value for money

4.7
19
flat rate/per month

Starting price

59
usage based/per month

0.1

4.5

Functionality

4.6

Alerts/Notifications

4.7/5

Anonymous Feedback

4.6/5

API

4.5/5

Top Features

CRM

5/5

Complaint Monitoring

4.6/5

Chat/Messaging

4.5/5

Hotjar logo

Digital experience insights for any business selling online

learn more
logo
Hotjar
logo
Nicereply

0.3

4.4

Value for money

4.7
39
/per month

Starting price

59
usage based/per month

0.1

4.5

Functionality

4.6

Annotations

5/5

Activity Dashboard

4.8/5

Activity Tracking

4.7/5

Top Features

CRM

5/5

Complaint Monitoring

4.6/5

Chat/Messaging

4.5/5

Surveyapp logo

Software for creating and managing feedback and surveys

learn more
logo
Surveyapp
logo
Nicereply

0.2

4.5

Value for money

4.7
29.99
/per month

Starting price

59
usage based/per month

0.1

4.5

Functionality

4.6

Customizable Forms

5/5

Customizable Branding

4.8/5

Activity Dashboard

4.8/5

Top Features

CRM

5/5

Complaint Monitoring

4.6/5

Chat/Messaging

4.5/5

TheySaid logo

User testing and research, accelerated by AI.

learn more
logo
TheySaid
logo
Nicereply

0.1

4.8

Value for money

4.7
Empty state illustration for "No pricing info"

No pricing info

Starting price

59
usage based/per month

0.2

4.8

Functionality

4.6

Customizable Branding

5/5

Alerts/Notifications

4/5

Conditional Logic

3/5

Top Features

CRM

5/5

Complaint Monitoring

4.6/5

Chat/Messaging

4.5/5

XM for Customer Experience logo

Customer experience management (CXM) platform

learn more
logo
XM for Customer Experience
logo
Nicereply

0.2

4.5

Value for money

4.7
1500
/per year

Starting price

59
usage based/per month
4.6

Functionality

4.6

Activity Dashboard

5/5

Access Controls/Permissions

4.6/5

Activity Tracking

4.5/5

Top Features

CRM

5/5

Complaint Monitoring

4.6/5

Chat/Messaging

4.5/5