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NorthStar
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4
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service is at the heart of everything we do.
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NorthStar - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
NorthStar overview
What is NorthStar?
You need a customer service software that works with your unique billing strategy, and you’re probably thinking it’s going to cost you. In fact, most small- to medium-sized utility administrators think a state-of-the-art customer information and billing software is big-city expensive.
But, NorthStar is different. We’ll give you everything you want, even the modifications that big utilities have, at a fraction of the cost. How can we do that? We’ve been in the utilities customer service and billing software business for over 45 years, and we’ve built NorthStar to tackle any challenging billing scenario you can think of, even complicated, deregulated markets and alternative energy sources. NorthStar will tailor a solution that provides the best experience for your customers and keeps your employees performing at peak efficiency. It’s time you experience the power of NorthStar.
NorthStar’s user interface
NorthStar reviews
Overall rating
4.0
/5
2
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
5
4
3
2
1
0
2
0
0
0
NorthStar's key features
Most critical features, based on insights from NorthStar users:
All NorthStar features
Features rating:
NorthStar alternatives
NorthStar
Starting from
No pricing info
authorize.net
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25
Per month
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10
/user
Per month
TOGGLE
Starting from
0.01
Per year
NorthStar support options
Typical customers
Platforms supported
Support options
Training options