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Okendo vs Loox Comparison (2026)

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Okendo logo

Okendo

Loox logo

Loox

Overview

Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys.

Loox is a full-featured product review tool that automates the collection of customer reviews, photos, and videos for brands of all sizes and shows them beautifully.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

19

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

241

5

4

3

2

1

214

22

4

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.9

16

5

4

3

2

1

14

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
75%
would recommend this app

Pros

“The platform gives us a good foundation for managing customer loyalty and referrals, while the Okendo team has been very helpful in understanding our requirements and suggesting ways to improve participation and revenue from the programs.”
SK

Saurabh K.

Shopify Solutions Manager

“The platform has helped us manage our loyalty and customer referral programs across multiple Shopify stores, and the support we receive from the account and product teams has been a major advantage.”
SK

Saurabh K.

Shopify Solutions Manager

“We currently use Okendo across 12 Shopify stores for our loyalty/rewards and referral programs, and the commercial value we receive for the setup has been excellent.”
SK

Saurabh K.

Shopify Solutions Manager

Pros

Not enoughreviews yet

Cons

“Review syndication can sometimes be a little inconsistent, and not every review makes it over to other platforms.”
LO

Lindsay O.

eCommerce Manager

“The backend UI has a learning curve and some reporting features feel underdeveloped compared to what you'd want for deeper review analytics.”
DY

Darren Y.

Sr. Digital Marketing Manager

“However, I find the installation process challenging due to the coding required, which does not align with my non-technical background.”
KB

Kayla B.

Owner

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features29
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Campaign Management
  • Content
  • Customer Experience Management
  • Customer Profiles
  • Customer Surveys
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Email Management
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • Incentives
  • Loyalty Program
  • Marketing
  • Monitoring
  • Multi-Channel Campaigns
  • Multi-Channel Marketing
  • Negative Feedback Management
  • Performance Metrics
  • Ratings/Reviews
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Response Management
  • Review Badge Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Sharing
  • Rewards Management
  • SMS Messaging
  • Search/Filter
  • Sentiment Analysis
  • Social Media Integration
  • Social Promotion
  • Social Sharing
  • Third-Party Integrations
  • Website Integration
  • Widgets
  • Total features34
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Campaign Management
  • Content
  • Customer Experience Management
  • Customer Profiles
  • Customer Surveys
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Email Management
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • Incentives
  • Loyalty Program
  • Marketing
  • Monitoring
  • Multi-Channel Campaigns
  • Multi-Channel Marketing
  • Negative Feedback Management
  • Performance Metrics
  • Ratings/Reviews
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Response Management
  • Review Badge Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Sharing
  • Rewards Management
  • SMS Messaging
  • Search/Filter
  • Sentiment Analysis
  • Social Media Integration
  • Social Promotion
  • Social Sharing
  • Third-Party Integrations
  • Website Integration
  • Widgets

Integrations

  • Total integrations29
  • AfterShip
  • Afterpay
  • Alloy
  • Athos Commerce
  • Bazaarvoice
  • CartHook
  • Friendbuy
  • Google Ads
  • Google Analytics 360
  • Gorgias
  • Justuno
  • Klaviyo
  • Linnworks
  • LoyaltyLion
  • Meta for Business
  • Nosto
  • Omnisend
  • Postscript
  • Recharge
  • Refersion
  • Searchanise
  • Sezzle
  • ShipBob
  • Shogun
  • Shopify
  • Shopify Plus
  • Signifyd
  • Smile.io
  • Zendesk Suite
  • Total integrations6
  • AfterShip
  • Afterpay
  • Alloy
  • Athos Commerce
  • Bazaarvoice
  • CartHook
  • Friendbuy
  • Google Ads
  • Google Analytics 360
  • Gorgias
  • Justuno
  • Klaviyo
  • Linnworks
  • LoyaltyLion
  • Meta for Business
  • Nosto
  • Omnisend
  • Postscript
  • Recharge
  • Refersion
  • Searchanise
  • Sezzle
  • ShipBob
  • Shogun
  • Shopify
  • Shopify Plus
  • Signifyd
  • Smile.io
  • Zendesk Suite