R&R WFM - 2026 Pricing, Features, Reviews & Alternatives

R&R is a cloud-based platform designed to help organizations plan, schedule, and manage shift-based teams across multiple locations. The system combines workforce scheduling, time tracking, labor insights, and employee self-service into one environment. Its main purpose is to ensure that staffing levels match operational needs, budget limits, and employee availability. R&R is widely used in supermarkets, grocery retail, fashion retail, and food service organizations, as well as other industries that depend on frontline teams.

The platform centralizes all key workforce processes, including demand-based scheduling, real-time labor monitoring, attendance tracking, cost analysis, and productivity insights. Managers and planners can view planned versus actual performance throughout the week, helping them adjust staffing levels quickly. Employees use the mobile app for schedules, shift changes, availability, and leave requests.

R&R is built for organizations ranging from small retail chains to enterprises with thousands of employees. It supports multi-location structures, role-based access, enterprise-grade security, and integrations with HR, payroll, and POS systems.

Core functionalities

- Workforce planning and scheduling

- Demand planning based on historical data

- Skills- and role-based scheduling

- Multi-location schedule management

- Visibility of over/understaffing

- Budget-aware planning

- Compliance with contract rules

In-week monitoring

- Real-time insight into planned vs actual hours and costs

- Store- and department-level variance tracking

- Daily performance views

Time and attendance

- Clock-in/out via hardware or mobile

- GPS/geofencing support

- Variance reporting

- Export to payroll

Employee self-service app

- View schedules

- Request leave

- Submit availability

- Request shift swaps

- Get notifications

Analytics and reporting

- Labor cost reporting

- Productivity metrics

- Forecast vs actual comparisons

- Absence and leave reporting

- Location benchmarking