BirdSeed - 2026 Pricing, Features, Reviews & Alternatives

BirdSeed is a website visitor chat and engagement tool which supports live chat and video, contact forms and meeting schedules, as well as call request forms, email capture, client testimonials, a knowledge library, and more. With 8+ website engagement tools built into one button, BirdSeed aims to help users convert more website visitors into contacts. Native mobile apps for iOS and Android give users the flexibility to manage interactions, view conversion analytics and receive real-time notifications on the go, via mobile devices.

BirdSeed allows users to create personal greetings for their website visitors through video introductions or text messages. Personal introductions are designed to help users build a connection with customers, and direct them on where to go next. To ensure customers feel comfortable making contact, BirdSeed allows users to customize their engagement options. Customers can access all engagement options conveniently from one panel. Text-based live chat and webcam videos enable users to create more familiar customer experiences. Users can record and send webcam videos in order to explain difficult concepts or establish empathy.

The knowledge library feature allows users to provide customers with questions/answers and video responses whenever live chat is unavailable. Users can organize the knowledge library by creating categories through keyword search. BirdSeed enables users to connect to 1000+ applications through Zapier integration. Using Zapier, users can connect to and send interactions to their favourite CRM, support or marketing apps, such as Salesforce, Zendesk, or MailChimp. To get started, users simply have to create a free account and add a widget code to their website or app. Users then choose the color, location, hours of operation and features they want, before going live.