GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

RingCX vs Aloware Comparison (2026)

Add to Compare

Compare similar apps

Ringover

4.7

Convoso

4.5

DialedIn CCaaS

4.8

Good recommendations?

RingCX

Aloware

Overview

RingCentral RingCX is an AI-powered contact center solution that combines RingSense™ AI technology, omnichannel support, and RingEX unified communications. It offers a simple, modern approach to customer service with easy deployment, cost-effective pricing, and all-inclusive features.

Aloware is a cloud-based contact center for SMBs combining voice, SMS, AI voice agents, CRM integration, and compliance tools in one.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

265

143

Value for money

Ease of use

Features

Customer support

71%

would recommend this app

4.2

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

Pros

“I can handle all the customer incoming calls and monitor conversation history to track customer interaction from one platform.”

Goodwin g.

Customer Relation Manager

“The AI in the RingCX is pretty good as it transcribes all my calls and makes it easy for us to remember what exactly did we discuss in the call.”

Coral M.

Sales Associate

“I especially liked the unified agent workspace, reporting capabilities, and ability to handle multiple customer channels in one platform.”

Lidia L.

medical assistant

Pros

“They will say your use case is possible, but you wont be able to actually build your use case in the free trial.”

John K.

CEO

“They have very good customer service but if you do sign up with them, prepare yourself for a lot of frustration”

Kenneth S.

owner

“They do have a time zone differentiator integrated into their power dialer which is such a hard feature to find on the market!”

Carolyn A.

Franchise Operations

Cons

“The main issue need to be troubleshoot is when on a call sometimes small interruption occurred as reconnecting or called disconnected automatically, may be this happen by slow internet or any bugs.”

Goodwin g.

Customer Relation Manager

“I’ll get messages hours past when the sender sent them and at that point I’ve missed the window to answer the urgent message.”

Ryan P.

Speech Language Pathologist

“The only thing I dont like with RingCX is the notifications that we get on the phone app.”

Coral M.

Sales Associate

Cons

“Aloware support will argue and refuse you a refund, they won't review the recorded meetings, they won't read your hours of dialog with support trying to make the platform work, they will refuse all accountability and charge your card regardless of their carelessness.”

John K.

CEO

“Changing a contact is on Aloware does not work well if the contact has been pulled from another integration, the Guesty integration is not 2-way.”

Jean-Emmanuel L.

Co-Founder