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Aloware Pricing, Features, Reviews and Alternatives

Aloware product overview

Price starts from

50

Per month

Per Feature

What is Aloware?

Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Email/Help Desk
Chat
Phone Support
FAQs/Forum

Training options

Live Online
In Person
Documentation
Webinars
Videos

Aloware pricing information

Value for money

4.4

/5

28

Starting from

50

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Aloware features

Functionality

4.5

/5

28

Total features

53

13 categories

Most valued features by users

Reporting/Analytics
API
Reporting & Statistics
Activity Dashboard
Chat/Messaging
Contact Management
Mobile Access
Call Recording

Functionality contenders

Aloware users reviews

Overall Rating

4.6

/5

28

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.61/10
Rating distribution

5

4

3

2

1

19

7

1

1

0

Pros
Aloware are and the team behind it are excellent. Great value, very responsive to customers, and a high level of configurability for coders and non-coders alike.

IB

Ian B.

It is an awesome thing using this software. I would recommend this to all to use it.

MG

Marvin G.

Many helpful features and creative uses. Makes marketing tracking super easy and automated.

TS

Tally S.

Cons
Changing a contact is on Aloware does not work well if the contact has been pulled from another integration, the Guesty integration is not 2-way. The cost is high compared to other similar software.

JE

Jean-Emmanuel L.

If I have problems, i am contacted quickly and the problem is efficiently solved.

KD

Kevin D.

I haven't try the crm, there is not much that I don't like.

LR

Luis R.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The best option for a real estate organization

Reviewed 3 years ago

We have segregated our sales line from our customer service line. This, along with our ability to text using the same number we speak to clients on has been a game changer. Anoosh and his team have been great enabling us to adopt the product into our existing business without experiencing downtime.

Pros

It's a tie between two features. Automated data entry through our CRM integration (this saves me at least 30 minutes to an hour every day) and the ability for our team to adopt Aloware wherever and whenever using our legacy phones, the softphone or the native apps.

Cons

Tagging a contact on mobile is still something I haven't been able to figure out on my own. I will have to contact support for help.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Catered Dialing Experience

Reviewed a year ago

I can now have my agents blast through hundreds of leads a day, using the right time zones and seamlessly dialing with Hubspot.

Pros

The features that were most impactful was the Power Dialer. A true power dialer that integrated with our CRM, Hubspot. It is very easy to customize and navigate the software to my contact center's needs. And, the integration was seamless. They had me up and running in one day.

Cons

One feature that is challenging to find is a true local presence and Aloware doesn't have it. They do have a time zone differentiator integrated into their power dialer which is such a hard feature to find on the market!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Okay

Reviewed 10 months ago

It is okay, but depends on the day honestly.

Pros

Easy to use and love how it shows patients names when calling

Cons

Disconnects often. Can not hear phonecalls properly and have to call back. Connection is not clear. A lot of time we have to call multiple times for the phonecall to go through

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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2-in-1: Great Value

Reviewed 2 years ago

Aloware are and the team behind it are excellent. Great value, very responsive to customers, and a high level of configurability for coders and non-coders alike. I would definitely recommend.

Pros

The ability to operate both a customized call center with SMS, alongside phone tracking for marketing attribution all in a single platform.

Cons

Not all features a are intuitive to find, though extensive documentation exists within the app.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Solution

Reviewed 2 years ago

Aloware is a great company that provides us the "call center" we need. Whether you are a big company or small. If I have problems, i am contacted quickly and the problem is efficiently solved.

Pros

This product allows me to automate my teams calling when new applications come in, my team just has to be available to receive the calls. This product also allows for my team to manually dial as well and I can review calls at my leisure.

Cons

There are a few issues with individual extensions that have not been ideal for my company, however the support here is phenomenal and from my understanding it's on the list of improvements.

Aloware FAQs and common questions

Q. What type of pricing plans does Aloware offer?

Aloware has the following pricing plans:
Starting from: $50.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Aloware?

Aloware has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Aloware support?

Aloware supports the following languages:
English


Q. Does Aloware support mobile devices?

Aloware supports the following devices:
Android, iPhone


Q. Does Aloware offer an API?

Yes, Aloware has an API available for use.


Q. What other apps does Aloware integrate with?

Aloware integrates with the following applications:
Google Analytics 360, Zapier, Pipedrive, Salesforce Sales Cloud, Slack, Google Ads, Meta for Business, HubSpot CRM


Q. What level of support does Aloware offer?

Aloware offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum

Common Aloware comparisons

Aloware logo
Kixie PowerCall logo
AlowarevsKixie PowerCall

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