Aloware Pricing, Features, Reviews & Comparison of Alternatives

Pros
It's a tie between two features. Automated data entry through our CRM integration (this saves me at least 30 minutes to an hour every day) and the ability for our team to adopt Aloware wherever and whenever using our legacy phones, the softphone or the native apps.

Cons
Tagging a contact on mobile is still something I haven't been able to figure out on my own. I will have to contact support for help.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The customer service at Aloware is outstanding. Because of that, despite not having a sliver of tech aptitude, I was able to describe with layperson lingo exactly what we wanted and needed our system to do, and the team at Aloware made it happen. And I never got that thing that most tech experts seem to do, they subtly insinuate that unless you understand tech talk, we don't want to deal with you. Perhaps I'm paying too much attention to customer service with my praise, but I just cannot help but feel satisfied having happened upon Aloware. As for the caliber of their product, it does exactly what we were told to expect. What else could we ask for. No, I'm not related to the owners, I am a crotchety old guy who rarely compliments my kids, let alone submiting a review for a company for doing what they're supposed to do... But Aloware doesn't just do what they're supposed to do. They go above and beyond, patiently describing (several times if needed) how to setup and use their service. If you're one of those business owners struggling with the concept of throwing their landline phones in the trash, where they belong, and making the overdue switch to internet based phones, then you're fortunate to be considering Aloware. There's no need to equivocate any longer, pull the trigger and sign up for Aloware today.

Cons
I'm sure there are cons, however I've yet to encounter one.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The ability to operate both a customized call center with SMS, alongside phone tracking for marketing attribution all in a single platform.

Cons
Not all features a are intuitive to find, though extensive documentation exists within the app.

Rating breakdown

Likelihood to recommend: 8/10

Pros
That it had the potential for a lot of flexibility in call routing, recording and text messaging

Cons
It was cumbersome to implement. And some things that should’ve been straightforward with more complex than expected

Rating breakdown

Likelihood to recommend: 5/10

Pros
I love the ability it gives us to track our AI Calling and keep everything streamlined, simple and easy to use, your customer service is on point when we have questions, and so far i look forward to really growing our recruiting systems using your software!

Cons
There has not been anything we have ran into yet that i could say negative about the software, it has done everything we were looking for and its been great so far!

Rating breakdown

Likelihood to recommend: 8/10