App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Aloware

Cloud contact center with AI & CRM for SMBs

Table of Contents

Is this product right for your business?

Find out with a

Aloware - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: September 2026

Aloware overview

What is Aloware?

Aloware is a cloud-based (SaaS) contact center platform that consolidates voice calling, two-way SMS/MMS, AI voice agents, power dialing, and workflow automation into a single interface. Designed for small to mid-sized businesses in sales and support-intensive industries, Aloware connects inbound and outbound communication channels with CRM systems such as HubSpot, Salesforce, and Pipedrive, keeping contact records and interaction histories synchronized without manual data entry.

Aloware provides a configurable suite of outreach tools including multi-line power dialers, SMS sequences, ring groups, IVR call routing, and call disposition tracking. Compliance features address TCPA and DNC requirements through built-in list filtering and opt-out management. AI voice agents handle inbound call flows autonomously, qualifying leads and routing conversations based on configured logic, while live call monitoring and whisper coaching support agent development in real time.

Reporting and analytics in Aloware surface call volume trends, agent performance metrics, and campaign outcomes through dashboards accessible to managers and administrators. The platform supports remote and distributed teams through browser-based softphone access, mobile applications, and role-based permissions. Aloware's open API and native integrations extend its functionality into existing sales and support tech stacks, making it adaptable across a range of operational configurations.

Starting price

50per feature /
per month

Alternatives

with better value for money

Do you work for Aloware? Manage this product listing

Aloware’s user interface

Ease of use rating:

4.2

(33)

Aloware reviews

Overall rating

4.2

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend0.70/10

Rating distribution

Pros

“They will say your use case is possible, but you wont be able to actually build your use case in the free trial.”

John K.

CEO

“They have very good customer service but if you do sign up with them, prepare yourself for a lot of frustration”

Kenneth S.

owner

“They do have a time zone differentiator integrated into their power dialer which is such a hard feature to find on the market!”

Carolyn A.

Franchise Operations

Cons

“Aloware support will argue and refuse you a refund, they won't review the recorded meetings, they won't read your hours of dialog with support trying to make the platform work, they will refuse all accountability and charge your card regardless of their carelessness.”

John K.

CEO

“Changing a contact is on Aloware does not work well if the contact has been pulled from another integration, the Guesty integration is not 2-way.”

Jean-Emmanuel L.

Co-Founder

Who uses Aloware?

Based on 33 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospitality

Online Media

Telecommunications

Airlines/Aviation

Others

Use cases

Inside Sales

Call Center

Telemarketing

Auto Dialer

Call Recording

Aloware's key features

Most critical features, based on insights from Aloware users:

Queue management

2.5

(2)

Computer telephony integration

3.0

(1)

All Aloware features

Features rating:

4.2

(33)

Activity dashboard

(0)

Alerts/Escalation

3.0

(1)

API

(0)

Auto-Dialer

3.0

(3)

Automatic call distribution

1.0

(1)

Automatic outbound dialer

(0)

Blended call center

(0)

Callback scheduling

(0)

Call center management

(0)

Call disposition

1.0

(1)

Caller id

(0)

Call list management

(0)

Call logging

5.0

(1)

Call monitoring

4.0

(1)

Call recording

3.0

(2)

Call reporting

1.0

(1)

Call routing

(0)

Call scripting

(0)

Call tracking

(0)

Call tracking metrics

(0)

Call transcription

(0)

Call transfer

(0)

Campaign management

(0)

Chatbot

(0)

Chat/Messaging

(0)

Collaboration tools

(0)

Communication management

(0)

Compliance management

(0)

Computer telephony integration

3.0

(1)

Contact database

(0)

Contact management

(0)

Conversion tracking

(0)

CRM

1.0

(2)

Customer database

(0)

Inbound call center

(0)

IVR

(0)

Keyword tracking

(0)

Lead capture

1.0

(1)

Lead generation

(0)

Lead management

1.0

(1)

Manual dialer

5.0

(1)

Mobile access

(0)

Outbound call center

(0)

PBX

(0)

Power dialer

(0)

Predictive dialer

4.0

(2)

Progressive dialer

(0)

Queue management

2.5

(2)

Real-Time reporting

(0)

Reporting/Analytics

1.0

(1)

Reporting & statistics

1.0

(1)

Sentiment analysis

(0)

SMS marketing

(0)

Video call recording

(0)

Virtual Call Center

(0)

Voice mail

(0)

Aloware alternatives

Aloware

4.2

(33)

Starting from

Per month

Free trial

Free version

Ease of Use

4.1

Features

4.2

Value for Money

4.1

Customer Support

4.4

DialedIn CCaaS

4.8

(330)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.7

Customer Support

4.8

JustCall

4.1

(225)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.1

Value for Money

4.1

Customer Support

4.1

Dialpad

4.2

(570)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.2

Value for Money

4.1

Customer Support

4.0

Aloware pricing

Value for money rating:

4.1

(33)

Starting from

Per month

Per Feature

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Aloware price and value

Value for money rating:

4.1

(33)

To see what individual users think of Aloware's price and value, check out the review snippets below.

“They will say your use case is possible, but you wont be able to actually build your use case in the free trial.”

John K.

CEO

“They have very good customer service but if you do sign up with them, prepare yourself for a lot of frustration”

Kenneth S.

owner

Aloware integrations (2)

Integrations rated by users

We looked at 33 user reviews to identify which products are mentioned as Aloware integrations and how users feel about them.