RingCX vs Zoiper

Bitrix24

Aircall

Grasshopper

Bria

Ricochet360

Vonage Contact Center

Compare RingCX and Zoiper based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Vonage Contact Center, formerly NewVoiceMedia, is designed to leverage Salesforce capabilities & data to deliver the best Customer Experiences - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data.

Turn the world into your office with Grasshopper, the entrepreneur’s phone system. With a toll free or local number and features like unlimited extensions, professional greetings, voicemail via email and a dial by name directory. Prices as low as $14/month.

Aircall is a customer communications platform unifying channels like phone, WhatsApp, and text. Its cloud-based system includes AI Voice Agents for inbound calls, real-time conversation intelligence, and integration with tools like Salesforce, HubSpot, and Zendesk. Businesses can track performance metrics with detailed analytics and manage all interactions through an intuitive interface.

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

Activity Dashboard

Activity Tracking

Agent Interface

Alerts/Escalation

Archiving & Retention

Audio Capture

Auto-Dialer

Automated Responses

Automated Routing

Automatic Call Distribution

Automatic Outbound Dialer

Blended Call Center

Calendar Management

Call Center Integration

Call Center Management

Call Conferencing

Call List Management

Call Logging

Call Monitoring

Call Recording

Call Reporting

Call Routing

Call Scripting

Call Tagging

Call Tracking

Call Tracking Metrics

Call Transcription

Call Transfer

Callback Scheduling

Caller ID

Caller Profiles

Campaign Management

Chat/Messaging

Chatbot

Collaboration Tools

Computer Telephony Integration

Conferencing

Contact Database

Contact Management

Conversation Intelligence

Conversion Tracking

Customizable Reports

Dashboard

Data Import/Export

Email Management

Employee Database

Employee Management

Employee Scheduling

Event Triggered Actions

Fax Management

Feedback Management

File Sharing

File Transfer

For Call Centers

For Cloud Phone Systems

Forecasting

Inbound Call Center

Interaction Tracking

Keyword Tracking

Labor Forecasting

Lead Management

List Management

Live Chat

Manual Dialer

Mobile Access

Monitoring

Multi-Channel Communication

Multi-Channel Data Collection

Multi-Channel Management

Multi-User Collaboration

Multiple Scripts

On-Demand Recording

Online Voice Transmission

Outbound Call Center

Performance Management

Performance Metrics

Phone Key Input

Predictive Dialer

Progressive Dialer

Quality Management

Queue Management

Real-Time Analytics

Real-time Consumer-facing Chat

Real-Time Data

Real-Time Monitoring

Real-Time Reporting

Recording

Reporting & Statistics

Reporting/Analytics

Scheduled Recording

Screen Capture

Screen Recording

Search/Filter

Sentiment Analysis

Single Sign On

Skills Tracking

Social Media Integration

RingCX

Android

Web-based

Windows

iPad

iPhone

Striven Business Analyst

Our sales team switched from Google Voice a few weeks ago to RingCentral and it's amazing. It has a clean useful interface on the web version that I use.

attorney

So far so good, very helpful. I like that a human answers the phone if I have questions or I can go through the chat feature.

Internet Operations Manager

RingCentral is a fantastic option for VOIP phones. The price is one of the most affordable options and it comes with a lot of features that allow for more calls to be directed to the correct lines.

Janna was my technical support representative and she was excellent. She had a great attitude.

Owner

Lackluster support, misleading plan details. Most of these reviews are suspicious.

Senior Account Executive

It is easy to answer calls and transfer to mobile phone. It has a screen share feature like zoom that I use to use and it was great.

Project Leader/Marketing Professional Commercial Truck Marketing

I enjoy the functionality and ease of use. It's great on desktop or mobile.

QAPI Coordinator 

What I like most about this contact center is anyone that I have spoken with has been extremely pleasant and gone above and beyond to try to get my questions answered.

President

I can't thank Ronald enough for not only calming me down, but he understood the problem and fixed it quickly. I am VERY happy with both techs.

They told me there would be no additional charges as I described how we would be forwarding calls to an Australian admin when we signed the contract.

Business Development

SMS messaging, Value for money, easy learning curve, all extremely useful and fun as well.

Director

Easy navigation with excellent integration across all devices like mobile, desk and laptop.

Office Manager

I like that you can see all the users in the same place and can make changes pretty easily. I like the fact they integrated messages, phone calls, and voicemails to be in one place.

Marketing Support Manager

The background of the company and also how it is backup by a larger contact center company which is NICE Incontact and the functionality that it offers.

Senior Agent 

I like how it is easy to use for communicating with our client.

Transaction Coordinator

Easy to use, instant notifications of incoming calls, all pertinent information included with message, good customer service.

Sometimes it is difficult to integrate with different softwares.

SCheduler

And the repair should be fast, sometimes it takes almost a week to resolve this issue, which is bad for the company since we need to stay in constant communication with our clients and temps.

RingCX screenshot: RingCX agents

RingCX screenshot: RingCX customizable dashboards

RingCX screenshot: RingCX integration between RingCentral and Salesforce CRM

RingCX screenshot: RingCX multi-device support

RingCX screenshot: RingCX agent engagement

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Bria is a cloud-based and on-premise VoIP solution that helps businesses manage communication & collaboration via messaging, file sharing, video conferencing & more. The white-label capabilities help organizations design a personalized softphone using custom logos, themes, colors, and configuration.

Ricochet360 is an all-in-one auto-dialer, CRM, lead management, and marketing automation platform designed for both inbound and outbound agents looking for a competitive advantage. It enables teams to call a new lead in one second, nurture and engage prospects throughout the entire sales process, and automate most of the daily workflows.

Bitrix24 is an all-in-one business management platform that integrates CRM, project management, and collaboration tools in a single workspace. The system offers task management with Kanban boards and Gantt charts, communication features including video calls and chat, plus website building capabilities with ecommerce functionality. Bitrix24 includes HR management tools for employee tracking and workflow automation, all accessible via mobile applications.

Zoiper is a cross-platform VoIP softphone dialer that allows voice and video calls, plus instant messaging, to be conducted through multiple Private Branch Exchnage (PBX) networks or favoured Session Initiation Protocol (SIP) providers, with smartphone apps also available for iOS and Android devices

Access Controls/Permissions

Customizable Branding

Remote Access/Control

SMS Messaging

Softphone

Two-Way Audio & Video

Unified Communications

Video Conferencing

Video Support

Voice Mail

Zoiper

Linux

Cloud consultant

Zoiper is a prominent VoIP client which is used as a softphone and can be integrated with various SIP-based PBX systems. It has a good sound quality and it is easy and intuitive to use and operate.

Analyst

It's makes global calling experience more worthy. It's helps to record the calls over cloud and that is very important for business quality prospective.

Mitarbeiter

I like that this software offers a free service which is pretty advanced and solid. Also the setup is very simple and intuitive.

Software Test Engineer

Overall experience is good and as a free user it is the best product out there.

Senior ICT Specialist

Once moved to a SIP platform I found this software, really great, I can talk easily with the customer while you have an overview of other incoming calls and who is busy, really useful.

Sales Agent

I had a hard time choosing what type of dialer needs to download for my windows. There are lots of options in their website which is very confusing.

It feels amazing to explore such softwares more and more.

lead

Integration with the ameyo application is very useful. I will fully recommend people to use this.

Better costumer satisfaction because voice is very clear. Easy to use in VPN so can work from home also very easily.

ICT Systems Admin

It has a  very friendly user interface. All function keys are easy to manipulate and execute.

BI specialist

Great way how to communicate for customer service during remote work from home.

The best part of Zoiper is I am able to test out call connectivity for endpoint users without using any physical phone ( cumbersome task!).

Engineer

When unable to register the phone, it should throw more vivid errors than it does right now, if that's possible. It just helps customers know where are they going wrong and can quickly made amends.

IT CO Ordinator

It is user profile based, so if the user lock his computer with zoiper ON and another user login to the same computer, the new user zoiper doesn't work. It has Limited number of license usage.

I set  this software up for our sales team and it was fast and easy to use.

RingCX vs Zoiper Comparison (2026)

RingCX

Zoiper

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives