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SoTellUs vs rater8 Comparison (2026)

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SoTellUs logo

SoTellUs

rater8 logo

rater8

Overview

SoTellUs is a cloud-based review management software designed to help businesses collect and share audio, video, and written reviews across various websites and social media platforms such as Facebook, Google, Yelp, Twitter, LinkedIn, and more.

rater8 is the industry's leading reputation management solution, designed to help healthcare organizations effortlessly cultivate patient reviews, collect feedback, and drive practice improvement.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

0.01

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

89

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

73

5

4

3

2

1

56

15

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

5.0

184

5

4

3

2

1

180

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

“After six month we had more than 300 reviews.”
JJ

Jeff J.

President

“After 6 months we have about 20 reviews.”
JJ

Jeff J.

President

“It is so simple to use So Tell Us.”
JJ

Jeff J.

President

Pros

“Our practice loves that rater8 is very simple to navigate, get stats on how well our practice is doing, automatically sends out reviews to patients and we can easily toggle if we want more surveys from patients or more reviews from patients.”
KB

Kolbe B.

IT

“It delivers consistent, actionable insights that help us monitor patient satisfaction, highlight what we’re doing well, and identify opportunities for improvement.”
Verified reviewer profile picture

Olivia S.

Director of Marketing

“I like the dashboard that gives me information I need at my fingertips (such as analytics) and allows me to easily respond to reviews.”
JS

Janet S.

Director of Marketing and Communications

Cons

Not enoughreviews yet

Cons

“The appeal process; certain departments are not able to complete certain tasks and the negative comment is outside of their scope of practice, leading the them to have a negative impact over something that is outside of their control.”
AR

Aidee R.

Patient Experience Coordinator

“The ability to search for a specific question or response on the website can be limited or difficult.”
AR

Aidee R.

Patient Experience Coordinator

“Sometimes the funcionality gets messed up when responding to reviews.”
AB

Abbey B.

Owner

  • Vendor responds to reviews
  • Last review4 years ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features16
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Customer Experience Management
  • Customer Service
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Email Reminders
  • Feedback Management
  • HIPAA Compliant
  • Marketing
  • Monitoring
  • Multi-Location
  • Negative Feedback Management
  • Patient Engagement
  • Performance Metrics
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Badge Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Sharing
  • SEO Management
  • Search/Filter
  • Sentiment Analysis
  • Social Media Integration
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third-Party Integrations
  • Visual Analytics
  • Widgets
  • Workflow Management
  • Total features40
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Customer Experience Management
  • Customer Service
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Email Reminders
  • Feedback Management
  • HIPAA Compliant
  • Marketing
  • Monitoring
  • Multi-Location
  • Negative Feedback Management
  • Patient Engagement
  • Performance Metrics
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Badge Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Sharing
  • SEO Management
  • Search/Filter
  • Sentiment Analysis
  • Social Media Integration
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third-Party Integrations
  • Visual Analytics
  • Widgets
  • Workflow Management

Integrations

  • Total integrations1
  • 6sense HQ
  • AdvancedEHR
  • Azalea Health
  • CGM webPRACTICE
  • CareCloud
  • Cerbo
  • ChartPath
  • CureMD
  • DrChrono
  • ECLIPSE
  • Elation
  • Harris CareTracker
  • MicroMD
  • ModMed
  • Nextcloud
  • Nextech EHR & PM
  • OptiMantra
  • Optivate
  • PatientNow
  • PrognoCIS
  • Raintree Systems
  • Remedly
  • TRIARQ Health
  • Veradigm EHR
  • Zapier
  • athenaOne
  • eClinicalWorks
  • eMedicalPractice
  • vcita
  • Total integrations28
  • 6sense HQ
  • AdvancedEHR
  • Azalea Health
  • CGM webPRACTICE
  • CareCloud
  • Cerbo
  • ChartPath
  • CureMD
  • DrChrono
  • ECLIPSE
  • Elation
  • Harris CareTracker
  • MicroMD
  • ModMed
  • Nextcloud
  • Nextech EHR & PM
  • OptiMantra
  • Optivate
  • PatientNow
  • PrognoCIS
  • Raintree Systems
  • Remedly
  • TRIARQ Health
  • Veradigm EHR
  • Zapier
  • athenaOne
  • eClinicalWorks
  • eMedicalPractice
  • vcita