App comparison
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Medallia Agent Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer feedback, coaching, and QA for customer support.
Medallia Agent Connect Alternatives & Competitors (2026)
Top 5 free alternatives
Ringover
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs
Value for money
Starting price
0.3
Functionality
Queue Management
5/5
Call Whispering
5/5
Live Chat
5/5
Top Features
Performance Metrics
5/5
Surveys & Feedback
5/5
Survey/Poll Management
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.1
Value for money
Starting price
0.6
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Performance Metrics
5/5
Surveys & Feedback
5/5
Survey/Poll Management
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.2
Value for money
Starting price
0.6
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Performance Metrics
5/5
Surveys & Feedback
5/5
Survey/Poll Management
5/5
Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build forms at the drop of a prompt
0.3
Value for money
Starting price
0.4
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Workflow Management
5/5
Top Features
Performance Metrics
5/5
Surveys & Feedback
5/5
Survey/Poll Management
5/5
Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business
0.3
Value for money
Starting price
0.3
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
Performance Metrics
5/5
Surveys & Feedback
5/5
Survey/Poll Management
5/5
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
Value for money
Starting price
0.3
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
Performance Metrics
5/5
Surveys & Feedback
5/5
Survey/Poll Management
5/5
Custify
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer success solution for SaaS businesses
0.4
Value for money
No pricing info
Starting price
0.1
Functionality
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5
Top Features
Performance Metrics
5/5
Surveys & Feedback
5/5
Survey/Poll Management
5/5
SumUp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
POS and payments processing software
0.2
Value for money
Starting price
0.5
Functionality
Promotions Management
5/5
Billing & Invoicing
5/5
Restaurant POS
5/5
Top Features
Performance Metrics
5/5
Surveys & Feedback
5/5
Survey/Poll Management
5/5
HubSpot Sales Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Freemium email productivity & tracking for sales teams
0.3
Value for money
Starting price
0.5
Functionality
Reminders
5/5
For Startups
5/5
Opportunity Management
5/5
Top Features
Performance Metrics
5/5
Surveys & Feedback
5/5
Survey/Poll Management
5/5
Weave
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication and appointment scheduling solution
0.4
Value for money
Starting price
0.6
Functionality
Communication Management
5/5
File Sharing
5/5
Call Transfer
5/5
Top Features
Performance Metrics
5/5
Surveys & Feedback
5/5
Survey/Poll Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
0.2
Value for money
Starting price
0.7
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Real-time Consumer-facing Chat
5/5
Top Features
Performance Metrics
5/5
Surveys & Feedback
5/5
Survey/Poll Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
work with the flow
0.5
Value for money
No pricing info
Starting price
1.0
Functionality
Support Ticket Management
5/5
Status Tracking
5/5
Real-Time Notifications
5/5
Top Features
Performance Metrics
5/5
Surveys & Feedback
5/5
Survey/Poll Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled virtual agent solution for call centres
Value for money
Starting price
0.4
Functionality
Dashboard
5/5
Customizable Reports
5/5
Lead Generation
5/5
Top Features
Performance Metrics
5/5
Surveys & Feedback
5/5
Survey/Poll Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Marketing platform for collecting and showcasing reviews
0.5
Value for money
Starting price
0.5
Functionality
Content Management
5/5
Visual Analytics
5/5
Trend Analysis
5/5
Top Features
Performance Metrics
5/5
Surveys & Feedback
5/5
Survey/Poll Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CCM software for enhanced customer experience
0.2
Value for money
Starting price
0.2
Functionality
Template Management
5/5
Social Media Integration
5/5
SMS Messaging
5/5
Top Features
Performance Metrics
5/5
Surveys & Feedback
5/5
Survey/Poll Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital experience insights for any business selling online
0.1
Value for money
Starting price
0.4
Functionality
Visualization
5/5
Click Tracking
5/5
Real-Time Data
5/5
Top Features
Performance Metrics
5/5
Surveys & Feedback
5/5
Survey/Poll Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center solution
0.1
Value for money
Starting price
0.2
Functionality
Predictive Dialer
5/5
Customer Database
5/5
Call Transfer
5/5
Top Features
Performance Metrics
5/5
Surveys & Feedback
5/5
Survey/Poll Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Usersnap helps software companies to collect user feedback
Value for money
No pricing info
Starting price
0.3
Functionality
Dashboard
5/5
Bug/Issue Capture
5/5
Third-Party Integrations
5/5
Top Features
Performance Metrics
5/5
Surveys & Feedback
5/5
Survey/Poll Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Phone System and Call Center Software via Salesforce
0.4
Value for money
Starting price
0.2
Functionality
Reporting/Analytics
5/5
Recording
5/5
Queue Management
5/5
Top Features
Performance Metrics
5/5
Surveys & Feedback
5/5
Survey/Poll Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All blended omnichannel CCaaS cloud contact center platform
0.5
Value for money
Starting price
0.1
Functionality
Call Routing
N/A
Callback Scheduling
N/A
Chat/Messaging
N/A
Top Features
Performance Metrics
5/5
Surveys & Feedback
5/5
Survey/Poll Management
5/5