getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Tasks for Zendesk Logo

Redefining Workflow Efficiency Within Zendesk

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Tasks for Zendesk - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Tasks for Zendesk overview

What is Tasks for Zendesk?

The Zendesk Tasks App serves as a robust tool for managing intricate workflows through the use of subtickets and tasks within Zendesk. This task management solution is ideal for managing projects, change, human resources, and quality assurance processes. Users can effortlessly add, reorder, and complete tasks or convert them into subtickets, allowing for delegation and separate conversations while maintaining linkage to the primary ticket. Automated task list additions and predefined subticket templates promote efficiency. Mandatory task completion ensures agents fulfill necessary steps before resolving tickets. With each action logged, the app provides transparency and valuable data for report creation in Zendesk Explore.

Starting price


Alternatives

with better value for money

Tasks for Zendesk’s user interface

Ease of use rating:

Tasks for Zendesk reviews

Overall rating

4.2

/5

6

Positive reviews

67

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.67/10
Rating distribution

5

4

3

2

1

3

1

2

0

0

Tasks for Zendesk's key features

Most critical features, based on insights from Tasks for Zendesk users:

Access controls/permissions
Activity tracking
Alerts/Notifications
Business process automation
Graphical workflow editor
Project workflow
Real-Time data
Reporting/Analytics
Rules-Based workflow
Task management

All Tasks for Zendesk features

Features rating:

Access controls/permissions
Activity tracking
Alerts/Notifications
Business process automation
Graphical workflow editor
Project workflow
Real-Time data
Reporting/Analytics
Rules-Based workflow
Task management
Workflow configuration

Tasks for Zendesk alternatives

Tasks for Zendesk logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
viaSocket logo

Starting from

30

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Jira logo
visit website

Starting from

7.91

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Asana logo
visit website

Starting from

10.99

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Tasks for Zendesk integrations (2)

Integrations rated by users

We looked at 6 user reviews to identify which products are mentioned as Tasks for Zendesk integrations and how users feel about them.

Integration rating: 5.0 (1)

We need to be able to track customer support requests

RS

Ross S.

Director of Sales & Marketing

Other top integrations

Tasks for Zendesk support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Tasks for Zendesk FAQs

Related categories