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Help Desk Migration

Online help desk data migration service

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Help Desk Migration - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Help Desk Migration?

Help Desk Migration is an online migration service that allows organizations of all sizes to move data from one help desk platform to another. Companies are able to migrate tickets, agents, contacts, attachments and other data within a few hours between different help desk systems.

To begin transferring data, users need to grant access to their current and new help desks by creating an account. Users then select which objects they wish to migrate by mapping the necessary fields. Before paying for the service and proceeding with data migration, users are able to perform a free preview migration to ensure the results suit their needs.

After the preview migration has finished, users can transfer all data and check the results to make sure everything is in place on their new help desk software to complete migration. The service supports thirty of the most popular help desk systems including Zendesk, Freshdesk, Freshservice, Jira Desk, Kayako, Zoho Desk, HappyFox, and more.

Custom migration features require pre-migration validation by Help Desk MIgration’s tech team who audit the database structure to ensure safe migration. Installation, parameters, data amount, configuration and customizations are all checked before preparing the data transfer. Users can preview migration results, double-check data, and then complete the full data migration process.

Benefits of using Help Desk Migration

Help Desk Migration is fully-automated, enabling organizations to quickly and safely migrate tons of information within a few hours and without additional software.

The platform offers a free demo migration that allows users to see the actual results of migration before purchasing the service.

Users can choose between fully automated migration, custom migration, or manual migration by uploading CSV-files.

Help Desk Migration eliminates the need to manually move complete customer support activity history from existing help desk platforms to new systems.

Organizations are able to migrate customers, tickets, and all customer communication without any programming skills.

Starting from

One-time payment

Alternatives with better value for money

Help Desk Migration's key features

Most critical features, based on insights from Help Desk Migration users:

Database Conversion

5.0

(9)

Data Replication

4.8

(11)

Access Controls/Permissions

4.9

(9)

Data Migration

5.0

(7)

Knowledge Base Management

4.8

(5)

Data Storage Management

4.9

(7)

All Help Desk Migration features

Features rating:

4.8

(108)

Backup and Recovery

5.0

(4)

Data Capture and Transfer

5.0

(3)

Data Extraction

5.0

(2)

Data Import/Export

4.7

(3)

Data Mapping

5.0

(3)

User Management

5.0

(2)

Help Desk Migration alternatives

Help Desk Migration

4.8

(108)

Starting from

One-time payment

Free trial

Free version

Ease of Use

4.8

Features

4.8

Value for Money

4.8

Customer Support

5.0

Caspio

4.5

(213)

visit website

Starting from

100

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.4

Value for Money

4.3

Customer Support

4.4

Zoho Creator

4.3

(159)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.1

Features

4.3

Value for Money

4.3

Customer Support

4.0

Quickbase

4.4

(310)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.1

Customer Support

4.3

Help Desk Migration pricing

Value for money:

4.8

Starting from

One-time payment

Usage Based

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

Help Desk Migration integrations (20)

Help Desk Migration support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Phone Support

Email/Help Desk

Chat

Knowledge Base

FAQs/Forum

Help Desk Migration reviews

Overall rating

4.8

108

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.62/10

Rating distribution

Pros

Overall, Help Desk Migration really the best software to migrate Help Desk system. It's really easy to use the software and it does the job perfectly.

Arry L.

Product Manager

The customer service is really good, quick response and really helpful. I will recommend this software to any company that needs to migrate Help Desk Software.

Arry L.

Product Manager

I had a fantastic experience using the app. We migrated over 150K unique records from Help Scout to Teamwork Desk using Help Desk Migration, and all of our data was transferred and mapped perfectly.

Ryan S.

VP, Site Care

Cons

There was a hiccup with making a payment, and a "failure" the first time we tried with migration of our conversations.

Tom M.

Technology Specialist

Literally, no concerns with this product whatsoever.

Andrew S.

Chief Executive Officer

We've missed a few pictures on the knowledge-base document.

Jimmy G. N.

Head of Support

Read all reviews

Help Desk Migration FAQs

Q. What type of pricing plans does Help Desk Migration offer?

Help Desk Migration has the following pricing plans:
Starting from: $7.00
Pricing model: One Time License, Free
Free Trial: Available | (No Credit Card required)

These products have better value for money

Q. Who are the typical users of Help Desk Migration?

Help Desk Migration has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Help Desk Migration support?

Help Desk Migration supports the following languages:
Ukrainian, English

Q. Does Help Desk Migration offer an API?

No, Help Desk Migration does not have an API available.

Q. What other apps does Help Desk Migration integrate with?

Help Desk Migration integrates with the following applications:
Freshservice, Groove, HappyFox Help Desk, UserVoice, ManageEngine ServiceDesk Plus, Cherwell Service Management, SysAid, Cayzu, Oracle B2C Service, LiveAgent, Freshdesk, Help Scout, SolarWinds Service Desk, JIRA Service Management, ServiceNow, TeamSupport, Kayako, Intercom, Zendesk Suite

Q. What level of support does Help Desk Migration offer?

Help Desk Migration offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum