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Vee24 Logo

Software for managing customer interactions and support

Table of Contents

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Is this product right for your business?

Find out with a

Vee24 - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Vee24 overview

What is Vee24?

Vee24 is a cloud-based customer service software that helps businesses streamline support operations and engage with their customers.

Vee24 offers a variety of communication channels to meet diverse customer needs. The live video chat feature allows customers to have face-to-face conversations with support agents and the live text chat and asynchronous text chat options enable real-time messaging and email-like communication to ensure quick and efficient interactions. Its co-browsing functionality enables support agents and customers to share a web browsing experience, allowing for seamless guidance and troubleshooting. It also offers an online appointment scheduling tool that empowers customers to conveniently book calls with agents.

Vee24 also incorporates AI-powered chatbots that can handle basic queries automatically. Its built-in routing system ensures that customer inquiries automatically assigned to the most appropriate resource.

Starting price

1flat rate /
per year

Alternatives

with better value for money

Vee24’s user interface

Ease of use rating:

Vee24 reviews

Overall rating

4.7

/5

13

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.15/10
Rating distribution

5

4

3

2

1

9

4

0

0

0

Pros
“I also love the shared navigation functionality, which has allowed me to resolve issues faster and more efficiently by being able to share the screen with the agent.”
Verified reviewer profile picture

Argenis U.

CEO

“From the moment I stepped into this platform, I was captivated by its ease of use and intuitive interface. I felt like I was navigating a virtual universe designed just for me.”
Verified reviewer profile picture

Jose C.

bachelor

“Overall; we feel we have a good working relationship with Vee24 - it would be desirable to have clarity on our account/client team at Vee24 to further develop our working relationship.”
DS

Dale S.

Customer Experience Senior Team Leader

Cons
“Imagine my frustration when I was in the middle of an important call and the screen would freeze or the video quality would be pixelated. It was really frustrating and ruined my whole experience.”
Verified reviewer profile picture

Jose C.

bachelor

“The only con is that the video call feature could be made full size on the customers phone, sometimes this is a bit hard to navigate for customers.”
MD

Macy D.

Product Development

“One of my least favorite things about this platform is that sometimes the video chat connection can be a bit unstable.”
Verified reviewer profile picture

Jose C.

bachelor

Who uses Vee24?

Based on 13 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail
Information Technology and Services
Computer & Network Security
Computer Hardware
Others

Use cases

Live Chat
Customer Engagement

Vee24's key features

Most critical features, based on insights from Vee24 users:

Real-time consumer-facing chat
Reporting/Analytics
Transcripts/Chat history
Mobile access
File sharing
Proactive chat

All Vee24 features

Features rating:

Activity dashboard
Transfers/Routing
Third-Party integrations
Canned responses
Screen sharing
Customer database
Customer history
Activity tracking
Customizable branding
Live chat
Interaction tracking
Monitoring
Multi-Channel communication
Multi-Language
Offline form
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Social media integration
Surveys & feedback
Tagging
Visual analytics
Access controls/permissions
API
Autoresponders
Chat/Messaging
Collaboration tools
Contact management
CRM
Customer experience management
Customer segmentation
Customizable fields
Customizable reports
Customizable templates
Document storage
Email management
Engagement tracking
Feedback management
Geotargeting

Vee24 alternatives

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1

Per year

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Vee24 pricing

Value for money rating:

Starting from

1

Per year

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Vee24 price and value

Value for money rating:

To see what individual users think of Vee24's price and value, check out the review snippets below.

“I also love the shared navigation functionality, which has allowed me to resolve issues faster and more efficiently by being able to share the screen with the agent.”
Verified reviewer profile picture

Argenis U.

CEO

“From the moment I stepped into this platform, I was captivated by its ease of use and intuitive interface. I felt like I was navigating a virtual universe designed just for me.”
Verified reviewer profile picture

Jose C.

bachelor

Vee24 support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
FAQs/Forum
Phone Support
Chat

Training options

In Person
Live Online
Videos
Documentation

Vee24 FAQs

Q. What type of pricing plans does Vee24 offer?

Vee24 has the following pricing plans:
Starting from: $1.00/year
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Vee24?

Vee24 has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Vee24 support?

Vee24 supports the following languages:
English


Q. Does Vee24 support mobile devices?

Vee24 supports the following devices:
iPad, iPhone


Q. Does Vee24 offer an API?

No, Vee24 does not have an API available.


Q. What level of support does Vee24 offer?

Vee24 offers the following support options:
24/7 (Live rep), Email/Help Desk, FAQs/Forum, Phone Support, Chat

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