getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

XCALLY vs CTM Comparison (2026)

Add to Compare

Compare similar apps

3CX logo

3CX

4.4

Aircall logo

Aircall

4.2

8x8 Work logo

8x8 Work

4.1

Genesys Cloud CX logo

Genesys Cloud CX

4.3

CallRail logo

CallRail

4.5

Avaya UCaaS logo

Avaya UCaaS

4.4

Good recommendations?

XCALLY logo

XCALLY

86pts

CTM logo

CTM

87pts

Overview

Category Leaders

XCALLY is an omnichannel contact centre management solution and customer care suite for inbound, outbound and blended contact centers

Category Leaders

CTM provides conversation analytics software that helps businesses track which marketing campaigns drive conversions across calls, chats, forms, and texts. The platform features AI-driven insights that analyze customer conversations to uncover preferences and behaviors, while offering workflow automation tools to streamline sales pipelines through intelligent call routing and lead management capabilities.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives

Explore similar apps