XCALLY vs Ringover

RingEX

Aircall

Genesys Cloud CX

RingCX

Avaya UCaaS

Compare XCALLY and Ringover based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

Avaya UCaaS (formerly Avaya Aura Contact Center) is a unified communications platform businesses of all sizes across a range of industries. The solution enables flexible hybrid working for agents at home or in the office, and combines Avaya Cloud Office, Avaya Spaces, and Avaya Enterprise Cloud.

3CX is a phone system that handles call queues, built-in video calls, and web conferencing. It integrates website live chat, Facebook & text messages all in one system. The open-platform is fully compatible with popular IP phones & SIP trunks.

XCALLY is an omnichannel contact centre management solution and customer care suite for inbound, outbound and blended contact centers

Activity Dashboard

Answering Machine Detection

Auto-Dialer

Automated Attendant

Automated Routing

Automatic Call Distribution

Automatic Outbound Dialer

Blended Call Center

Call Center Management

Call Disposition

Call List Management

Call Logging

Call Monitoring

Call Recording

Call Reporting

Call Routing

Call Scheduling

Call Scripting

Call Tracking

Call Transfer

Callback Scheduling

Campaign Management

Chat/Messaging

Computer Telephony Integration

Contact Management

Customizable Reports

Dashboard

Email Management

Inbound Call Center

Interaction Tracking

List Management

Live Chat

Manual Dialer

Monitoring

Multi-Channel Communication

Multi-Channel Management

Multiple Scripts

Outbound Call Center

Performance Management

Phone Key Input

Power Dialer

Predictive Dialer

Preview Dialer

Progressive Dialer

Queue Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Reporting

Reporting & Statistics

Reporting/Analytics

Sentiment Analysis

SMS Messaging

Social Media Integration

Survey/Poll Management

Surveys & Feedback

Text to Speech

Third-Party Integrations

Video Conferencing

Voice Mail

VoIP

VoIP Connection

Workforce Management

XCALLY

Android

Linux

Web-based

Windows

iPhone

Customer Care Manager

XCally is a great solution for our activities. It provides specialized functions for our Contact Center Agents activities and a great UI too, both for Agents and for Supervisors.

Technical ICT Consultant - VoIP Expert

Integrate a powerful predictive/progressive/preview dialer (Tiger Dial - sell more and better). Very nice and easy to use GUI (spend more time on productivity with a short learning curve).

Xcally is very scalable offering the perfect out of box solution for small companies and very accommodating for all it's growth needs.

Network Administrator

XCALLY is a must have for any customer service department of any business ranging from small. To large scale Call Centers - You get the best support on the solution and you get the best value.

Xcally is perfectly suited to our expectations and those of our customers. It is constantly evolving with always the integration of new functionalities.

Founder and owner of Hosted Services Egypt 

XCALLY is very stable with a Linux based core, low resources consumption and ease of use. Elegant design with many language even for eastern written languages like ARABIC you get RTL support.

Technical Support Engineer

Very strong development team with many additions and suggestions implementing to the software on a regular basis. Awesome communication experience with customer support and sales teams.

Customer Service Manager

The subscription fee is consider affordable. The account manager in charge are highly responsive and extremely helpful.

Head of IT

Xcally Motion is a great solution for our business. It helps to track our customers desires and feedbacks in realtime.

Our agents really enjoy the motion solution because it's very easy and frienduser. We've fully integrated with SalesForce and that help us to manage efficiently our customers relation.

Customer Support

Excellent great system and the guys over in Italy are very helpful.

Project Manager

When doing multi-tenant customer support, it is a bit confusing when the number of queues increases, as there are places where it is difficult to visually identify which tenants (queues) are accessed.

We use the Xcally software inside and provide to our customers a cloud solution for their call centers, and by the momment all are very happy.

Founder

Xcally easy to use and reliable. Scalability is what brings it really to the market.

Reports engine lack the option to run all query types from the database.

President

The most cost effective Omnichannel Contact Center and Customer Experience tool.

Missing features that must be developed. Many requests for support from our customers because not easy to use.

President & CEO

Nothing we particularly don't like about it. We use it every day in 25+ contact centers and it really lets us compete in the industry.

XCALLY screenshot: Drag & drop IVR designer tool

XCALLY screenshot: Define the staff: agents

XCALLY screenshot: The agent interactions list contains all the useful data and the possibility to filter and order them

XCALLY screenshot: In the interaction view, agents can receive and send messages, attachments, canned answers, and can immediately see also contact info, interaction details and the customer journey

XCALLY screenshot: In the customer journey view, agents can see the history of the contact, across all channels: chat, phone, email, SMS, open-channel (like Facebook)

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Aircall is a customer communications platform unifying channels like phone, WhatsApp, and text. Its cloud-based system includes AI Voice Agents for inbound calls, real-time conversation intelligence, and integration with tools like Salesforce, HubSpot, and Zendesk. Businesses can track performance metrics with detailed analytics and manage all interactions through an intuitive interface.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

Access Controls/Permissions

Activity Tracking

Agent Interface

Alerts/Notifications

Archiving & Retention

Audio/Video Conferencing

Call Conferencing

Call Queues

Call Tagging

Call Transcription

Call Whispering

Caller ID

Caller Profiles

Collaboration Tools

Communication Management

Conferencing

Contact Database

Customer History

Electronic Faxes

Electronic Signature

Employee Activity Monitoring

Employee Directory

Event Triggered Actions

Fax Management

File Sharing

For Cloud Phone Systems

Group Messaging

Integrations Management

Meeting Management

Mobile Access

Multi-Language

Multi-User Collaboration

On-Demand Recording

Online Voice Transmission

Pre-recorded Messages

Quality Management

Real-Time Notifications

Real-Time Updates

Recording

Remote Access/Control

Remote Support

Ring Groups

Role-Based Permissions

Scheduled Recording

Screen Sharing

Single Sign On

SIP Trunking

SMS Marketing

Softphone

Tagging

Unified Communications

Ringover

iPad

Director

Ringover is easy to use, integrates well with our CRM, and has excellent support. The call quality is consistently good, and we see real value — Empower is next on our list.

Data analyst

I can proudly say that my user experience is very successful. I keep a good opinion of this solution.

Regional Sales Manager

Great, easy to use, easy to start and also learning curve is the fastest. There are some features that I still haven't tried and I would love to try them in a couple of days.

Gérante

For now, the solution for me. Thank you to Ringover for listening to me and providing a solution.

My experience with Ringover was smooth, the onboarding was seamless, and the product was intuitive and easy to use. I like how it works and how it looks.

Co-founder

Very easy to set up, with excellent call quality. The CRM integration saves us a lot of manual work and makes our daily communication much more efficient.

International Recruitment Consultant

An amazing experience, perfect response time and problem solve time from customer service.

Good onboarding and very effective phone connection.

Or maybe you do, because that is what you understand from your website. Regardless, all your follow ups literally ignored my replies.

Using this software having fantastic exprince.

Landline and mobile calls for most countries are done at no extra cost per minute. The support is good and the staff is responsive.

Thanks to the integration with Odoo CRM we are able to sync and contact our client directly from Odoo CRM in addition to accessing call recordings and more. Customer support was also always helpful.

Scaffolder

It was very easy very helpful and the workers are easy to talk to helped me threw things I didn’t u derstand.

Administration

Once we signed up everything was wrong, from connections, to SMS, to billing.

Sales Representative

Sometimes it occurs some errors on recognising the devices i use has headphones.

XCALLY vs Ringover Comparison (2026)

XCALLY

Ringover

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives