Readymode vs XCALLY

Five9

Genesys Cloud CX

VICIdial

Avaya UCaaS

Inside Sales Box

Compare Readymode and XCALLY based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Convoso

Convoso is a software uses advanced conversational AI to automate customer interactions for call centers. It understands complex inputs and customer intent, responding naturally in voice and text while handling tasks like scheduling callbacks, sending reminders, and qualifying leads. Unlike basic IVR systems, it engages in conversations, improving sales cycle efficiency and freeing human agents for more productive work.

DialedIn CCaaS

DialedIn is a scalable, easy-to-use CCaaS solution for any inbound, outbound or blended call center with at least five seats. They improve efficiency, optimize operations, and boost service with advanced dialing options, intelligent call routing, seamless CRM integration and real-time analytics.

Kixie PowerCall

Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation.

Readymode is an all-in-one predictive dialer with dialing speeds that adjust to agent availability, DID reputation management, call cadencing, inbound/outbound channels, ACD, IVR, call recording, a live floor map of agents and reporting. 

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Agent Interface

Alerts/Escalation

Alerts/Notifications

Answering Machine Detection

Auto-Dialer

Automatic Call Distribution

Blended Call Center

Calendar Management

Callback Scheduling

Call Center Management

Call Disposition

Caller ID

Call List Management

Call Logging

Call Monitoring

Call Recording

Call Reporting

Call Routing

Call Scheduling

Call Scripting

Call Tagging

Call Tracking

Call Tracking Metrics

Call Transfer

Call Whispering

Campaign Management

Campaign Specific Caller ID

Chatbot

Chat/Messaging

Collaboration Tools

Computer Telephony Integration

Contact Database

Contact Management

Conversion Tracking

Customer History

Customizable Reports

Dashboard

Data Import/Export

Data Management

Email Management

Email Templates

FCC Compliance

FTC Compliance

Inbound Call Center

Interaction Tracking

Lead Capture

Lead Distribution

Lead Management

Lead Qualification

List Management

Live Chat

Manual Dialer

Monitoring

Outbound Call Center

Performance Management

Power Dialer

Predictive Dialer

Preview Dialer

Progressive Dialer

Queue Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Reporting

Reporting/Analytics

Reporting & Statistics

Task Management

Third-Party Integrations

Voice Mail

Readymode

Web-based

Readymode iQ

Readymode Starter

cash buyer

I like that it includes useful features such as built-in CRM tools, lead management, and real-time reporting, which help track performance and manage campaigns efficiently.

Call dispositions, notes, and recordings are stored neatly so follow-up and accountability are simple. Although there can be a learning curve with settings and routing, once configured properly, the system offers smooth call flow, clear reporting, and strong productivity for high-volume dialing.

Insurance Agent

I wish that ready mode came with an automatic callback for voicemails and when it comes to appointments they go in my files since when I make appointments for some reason they don't go into my files and I have to manually call back the voicemails I get, which if you set a lot of them is time consuming

Cold Caller,Appointment Setter,Salesman

Call Centers abuse it and make people take more than 700Calls a day meaning it is more than 2100 dials in case of triple-line dialing .

Manager

Every time I had an issue or didn’t understand something, someone actually got on with me and walked me through it. Once you get the hang of the system, the dialer itself is super strong- consistent connect rates, smooth calling, and way more control than other dialers I’ve used.

Direct of Sales

control over leads, but there is issues on the filtring proccess. and the reset of leads , for agent on the back end the mark the sale, but doens't remove the sale lead. and it doesn't remove iton the next broadcast.

The DNC scrubbing feature isn't the best in the sense that real time scrubbing wasn't properly scrubbing all the numbers and the fact that scrubbing for DNC at the time the list is uploaded only scrubs the first numbers is a bummer.

Former Account Center Manager

Being simple when it comes to the new callers and dispositions and how to use, It's user friendly and the admin access has a very good view when it comes to live ausits and pulling reports.

sales

so many options to customize call dispositions making the dialer more fine tuned for stats.

Readymode's biggest drawbacks are its most common complaint is its inconsistent customer support, which many users find slow and unhelpful.

Cold caller

Readymode streamlines workflows and ensures that call operations are handled seamlessly.

Overall, it’s a reliable system for outbound calling and helps teams handle a high volume of calls more effectively.

Vice President of Sales

the dialer boost my productivity by so much, I am able to spend more time on the phone less time dialing.

CEO and Founder

Tech Support cant get of hold of them on the weekends or after hours and they dont sent notifications to give you a heads up about issues with readymode.

Overall, it functions very well as a call center solution for sales, lead generation, and appointment-setting teams.

They added a side bar of help center and that feature is really nice helping understanding more inside the dialer tech .

it helps keep all files organized and easy to assign reps to call lists based off their skill levels.

Owner

Phone numbers tend to get flagged as “spam likely” too often, which hurts connection rates.

I also wish there was a way to see if the numbers I buy are marked as spam before I buy them.

Please fix your system to where you have the option to let people who have been booked for an appointment before be booked again without me having to do extra leg work.

cold caller

it keeps calling the same people dialy \\ i cannot search for some one by his anme or by the address

appointment settler

data accuracy easy use, quick access, settings and custom setting and options, information and organized data

CORPORTE DEVELOPER

NEVER MISSING A CALL BACK ..... MAKING YOU AWARE A FUTURE APPT TO THE MINUTE .....BUT TO BE ABLE TO HAVE READY MODE IN OUR TRAINING DEPARTMENT  IS THE MOST IMPRESSIVE

Sometimes confusing, the number of buttons are tough to understand sometime, but the customer support helps out with that.

Trainer

Listening to calls, monitoring agents, and reviewing performance are all very straightforward.

Call management is beyond easy; the dialers features are a bit to learn at first but once you learn the features it's a fly.

appointment setter

dialer part and settings need to be more advanced and more bigger

Admin

I've been using it since 5y and been my fav since, was pretty easy for me to able to follow all the instructions and guide lines

Developer

The dialer tracks everything perfectly from the call recordings to KPIs, etc.

managing partner

It is a great platform for anyone seeking a dialing platform for outbound calls

I’ve been using Readymode for more than three years, and it has consistently proven to be a reliable and effective dialer solution.

Veterans Funeral Advisor

My overall experience with readymode was AMAZING, I am constantly getting in front of leads, increasing contacts, always presenting and more importantly I am closing more.

This is a major issue for outbound sales teams that rely on trust at first contact.

The system isn’t plug-and-play on day one, and it can feel a bit overwhelming at first.

It gives me peace of mind knowing I do not need to manually dial leads anymore.

its very positive and I've noticed it when i was forced to use another site for a period of time and i couldn't wait t go back to Readymode

This affects efficiency, especially when managing multiple agents.

THE REP'S AND MANAGEMENT TO LISTEN WHICH HELPS US TO LEARN AND GROW  ...

Outreach specialist

Ive used ready mode for years and I have aways noticed the same perfomance, its reliable and very efficient.

Also it keeps the privacy of agents aside from calls itself.

Also agent reports and call logs are pretty cool.

Ready mode is a great addition to our outbound calling.  

YET  WE ARE ABLE TO PULL UP PAST CALLS ALLOW

sensitive content hidden] at customer support is the most helpful.

My overall experience with Readymode has been positive, especially when it comes to managing outbound calls at scale.

Ready mode is very easy to use, automatically dials the leads for me, and its very value for the money.

good overall, i have students under my team that i recommend ready-mode too just because its simple and straight forward not to hard to navigate

Agent

Great dialer to use if you want a powerful tool to help increase business production and efficiency.

Producer

Overall Readymode is the best option for seemless telesales by far.

Dialer

Outbound Calling

Customer Support

Call Management

Pricing

Spam Flagging

Team Management

Training and Learning Curve

Small Business

Freelancers

Mid-size Business

Ringover

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

XCALLY provides all the tools to manage interaction with your customers, coming from several channels: email, SMS, web chat, phone calls, social media and messaging apps. Furthermore you have fundamental modules like Dialer, IVR Designer and a lite CRM.

Automated Attendant

Automated Routing

Automatic Outbound Dialer

Multi-Channel Communication

Multi-Channel Management

Multiple Scripts

Phone Key Input

Sentiment Analysis

SMS Messaging

Social Media Integration

Survey/Poll Management

Surveys & Feedback

Text to Speech

Video Conferencing

VoIP

VoIP Connection

Workforce Management

XCALLY

Windows

Android

Linux

iPhone

Voice

System Administrator

I am the administrator, and I've found that it's easy to configure the IVR, the agents' parameters, generate queries and reports, find historical calls, manage integrations with CRMs and VOIP services, keep the system up-to-date, work with the XCALLY phone bar, and more.

Readymode vs XCALLY Comparison (2026)

Readymode

XCALLY

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives