getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Zendesk Suite vs Groove Comparison (2026)

Add to Compare

Compare similar apps

Salesforce Sales Cloud logo

Salesforce Sales Cloud

4.4

Freshdesk logo

Freshdesk

4.5

Zoho Desk logo

Zoho Desk

4.5

Intercom logo

Intercom

4.5

Cognigy.AI logo

Cognigy.AI

4.8

charles logo

charles

4.4

Good recommendations?

Zendesk Suite logo

Zendesk Suite

83pts

Groove logo

Groove

94pts

Overview

Category Leaders

Zendesk's fully customizable service solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.

Category Leaders

Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve. Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk. And it’s a more personal experience for your customers…

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

User reviews

Key features

Integrations

Alternatives

Explore similar apps